New invoicing - Option to use Xero Network
xero to xero Invoicing
We use the Classic Invoicing version on Xero to send Invoices to our inter-companies and clients who are also registered with Xero.
On 02 Sept 2024 this version will retire and only New Invoicing will be available.
We are not able to select "send via Xero Network" from the New Invoicing option (using our Xero Network Key).
Are the technical teams still working on this to have the option available or will this option fall away?
Thank you
Chantelle
Michael
Support specialist
Yesterday 5:05 PM
Hi Chantelle
As you’ve found, there’s no functionality in New Invoicing to use Xero to Xero invoicing, as this option is being retired.
However, you can raise a suggestion directly with our product team to suggest they implement this functionality in the New Invoicing functionalities, as they're still developing additions and improvements to New Invoicing.
I’ve included a link to Xero Product Ideas where you can view and support current ideas or create a new one to share your thoughts.
Xero Product Ideas: Xero to Xero
Kind regards
Michael
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Hi everyone, thank you for sharing feedback on your use and needs in the Xero network (Xero to Xero).
Our team are continuing to review use cases there are alternative options that offer an improved experience and we'd encourage you exploring;
- eInvoicing in some regions,
- Hubdoc, or
- the ability to save an online invoice as a draft bill in your organisation.
While we don't have plans for building the Xero network into new invoicing, listening to feedback we appreciate this is a feature some of our customers have grown familiar with and regularly use.
You'll find you can still send invoices via the Xero Network using the 'Email' option from the Awaiting Payments list page - where a customer has had a Xero Business Network key added to the Contact record you'll see the option at the bottom of the send modal to 'Send via Xero Network'.
I've attached an example to show where you can find this.
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Daniel Balakrishnan commented
Agree with all the comments here. Xero to Xero functionality is a key component of Xero invoicing and essential to how we use Xero. Not great at all if the new invoicing system does away this - otherwise are we saying that Xero to Xero is going to be discontinued then on 1st September 2024? We've not been notified that Xero to Xero is being discontinued....
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Gaylyn Bullock-Ackley commented
The 'Send via Xero Network' function critical for our work in Xero and managing multiple client companies that have inter company loans. It would be a huge bummer if the xero to xero feature disappears once the new invoicing system starts.
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Annalise Droitcour commented
The 'Send via Xero Network' function critical for our work in Xero and managing multiple client companies that have inter company loans. It would be a huge bummer if the xero to xero feature disappears once the new invoicing system starts.
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Tiaan Wiid commented
I would also like to see the Xero to Xero feature on the new invoicing screen
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Lynda Hughes commented
Xero regularly make very poor decisions and removing Xero to Xero is at the top of the list.
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Chris Stokes commented
The 'Send via Xero Network' function is a great one to use when using multiple companies within Xero. It would be a shame to see it removed. We moved to Xero because of these little great functions when comparing to Sage. Removing them removes some of the benefit of something like Xero and potentially people start looking at Sage again.
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Gregory Michael Hosmer commented
Hello, I am very concerned that this feature will be deprecated. I use this feature with every invoice I send. How can I send invoice via Xero Network with new invoicing? Will this be implemented before the new invoice format takes over Sept 1, 2024? Or will this NECESSARY feature be deprecated?
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Elizabeth Hill commented
Xero to Xero Functionality is ESSENTIAL for us - we use it for all of our intercompany invoices.
The 'new' invoicing function is not as user friendly and forcing people to use Peppol where they need to pay another fee is ridiculous.
Can you at least reconsider 'retiring' the classic invoicing. -
Ash Holliday commented
Hi Kelly that is disappointing. We have been witnessing a slow decline in functionality. Xero to Xero invoicing apparently dead ( I will still with old invoicing as long as possible). Importing Xero subscription invoices does not work anymore....what next?
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Anastasiia Dorodnaia commented
Hi. We require Xero-to-Xero invoicing for intercompany transactions. The proposed e-invoicing solution is not suitable for us because some of our Xero companies are part of the same legal entity, such as trust funds. They are not separate entities, making it impossible to register them individually for e-invoicing.
While I understand that Xero may not want to develop the Xero-to-Xero function, why completely remove it from the new invoicing system? I agree with the previous comments that the new invoicing system is unattractive and malfunctioning. Personally, I am concerned about the upcoming retirement of the old version in September. It's disheartening to witness a once elegantly designed accounting software now comprised of unappealing and unnecessary modules.
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Sheryl Briggs commented
I can no longer send my invoices to my customers. I am a Xero advisor. I should be able to send my invoices to my own customers. Why are you ruining a good thing and why can't I vote or the other people here vote. I do not like the new invoicing at all. I love the classic invoicing. Leave the classic invoicing for those who need the xero to xero feature or put the xero to xero feature in the new invoicing. WHEN YOU HAVE A GOOD THING YOU DON'T GO BACKWARDS!
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Alex Marsom commented
Once again Xero proving that the developers/ community managers aren't actually users of the system. The Xero network sending option was great for sending intercompany transactions, and should be reinstated in the new invoicing as the alternative is terrible. Pushing these changes out and removing functionality for an "improvement" is the sort of decision that frustrates long time users and makes the product worse, and the fact they don't seem to realise or care is more proof they are getting further out of touch with actual users.
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Wayne Gordon commented
XERO is too focused on making CUSTOMERS pay more by removing previously available functionality and then forcing them to pay XERO Partners to keep the same capability.
It happened with expenses early on, and now it just keeps happening across other areas like the Xero network.
Would be interesting to learn how much of a fee Peppol pays to Xero?
May be time to start voting with the feet .... -
Linda Papp commented
The loss of Xero to Xero functionality is disastrous for all our intercompany transactions. It will eliminate a lot of the time saving that made us choose Xero in the first place.
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Nadine Lovejoy commented
Just to clarify, the customers I used to send invoices through Xero to Xero now have to download something to access this Peppol network (first I've ever heard of it). Where are the instructions for this? Is it in PDF format and plain speak so that we can ask our clients to do whatever they need to do to receive our invoices. Hopefully our customers don't mind doing this but at this stage we'll go old school and email the invoices.
Xero to Xero worked, the old adage "If it ain't broke, don't fix it" comes to mind.
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Julie-Ann Stone commented
I have been advised to look at eInvoicing. Why? Why are you removing Xero to Xero. We are a group of companies with one accounts department. Are you saying we pay more money for another functionality! Because we all know the free versions are always limited. The Xero to Xero lets our employees send intercompany invoices easily and they don't get 'lost', believe me, before this function was available it was a small nightmare! It seems when you retire the classic invoicing function we will revert back to chaos....and when will Peppol be available in South Africa? There are currently only 37 countries in the world that have membership.
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Moira Fitzpatrick commented
I deal with many intercompany transactions; the loss of the Xero to Xero feature is DISASTROUS for my business. Seems as if you don't want to keep things simple!
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Heather Palmer commented
The Xero to Xero option has always worked great and not everyone is on the e-invoicing option - I always use the xero to xero option with the xero network key and I still do use it with the classic invoicing, why take away a feature in the new invoicing that has always worked fine.
I have gone back to using the classic invoicing as the new invoicing is missing vital information like when you copy an invoice.
Not everyone uses e-invoicing XERO SUPPORT/DEVELOPMENT so taking this feature away is disastrous for your clients
I have been registered for e-invocing since it first came out ovr 2yrs ago, the only invoice I get through there is from XERO and a couple of my clients who have a Bunnings Trade Account get their invoices that way but NO OTHER invoices have come through this way.
Xero you need to look at your customers, they are the ones paying to use your software and paying for your salary by doing so - get it right, there are so many features that xero users have been waiting for many years which have not been done but you insist on increasing your subscription price very regularly.
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Roger King commented
From what I can see PEPPOL is a cost item to receive an invoice. So why would you implement something which costs me to send from one of our Xero accounts to another of our Xero accounts? That's one of the benefits of Xero - we have multiple businesses on Xero and we can quickly cross-charge from one to another without the manual action of setting up the invoice in the target account. Xero to Xero is a different use case from e-Invoicing which could involve a completely different target accounting system. And it would appear to be simply a case of re-instating the menu option in new invoicing since it is there when you switch back to classic invoicing.
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Phil Allen commented
So you take away existing functionality without letting users know that the invoices they have been used to sending directly will no longer be sent and replace it with something that's not available in the UK? I've now got to go back through invoices received from suppliers by email to check that I haven't missed any and also to contact the clients I send to directly to check that they have received and manually entered my invoices. Way to go - this really isn't a great look for Xero. If you are deprecating existing, longstanding functionality, don't just drop it and say nothing, put it in a big red box so we have time to make changes to our process.