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  1. For businesses that only leverage ACH bank transfers as a form of payment, allow users the ability to remove all credit card logos from the invoice. It's not currently possible to remove the Visa and Mastercard logos from your invoices, when using Stripe as a payment service.

    5 votes

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  2. Dear Xero Team: I will continue to open new threads on this until you re-open comments on the initial thread

    Well, give that the Xero product team is tone-deaf and didn't listen to more than 437+ users who voted for this, refused to make any changes at all, and then closed comments - guess it's time to open a new thread!

    Hilariously - the latest update was that Xero "improved the processing speed" - Oh, wonderful! So now my invoices will autosave incorrectly even faster! What a joy...

    Original thread: https://productideas.xero.com/forums/939198-for-small-businesses/suggestions/47696732-new-invoicing-option-to-switch-autosave-off

    All we ask is for the option to…

    4 votes

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  3. On the classic invoicing there is a send button at the top by email, print pdf etc that you can use to send to another xero customer. This feature is no longer on the new invoicing version. It would be good to have the send button back

    11 votes

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    Hi Samantha, when referring to send would this be the 'Email' button in classic?

    If so this is actually still available in new invoicing, you'll find the option in the 3 dot menu at the top of the page 🙂

  4. Will it be possible to have "description field" in the Deduction field of the Pay template? That can be changed or updated directly on the pay template. For example, to add the ending date for staff loan deductions.

    3 votes

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    1 comment  ·  Payroll  ·  Admin →
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  5. Work and Income deduction as a reducing balance under statutory deduction. Work and Income have provided a total amount and a weekly amount to be paid there needs to be a function added to provide the reducing balance, this function is available in other statutory deductions.

    24 votes

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     ·  14 comments  ·  Payroll  ·  Admin →
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  6. It would be great to be able to group certain lines of an invoice together (for example by adding some spacing between groups), to make long invoices more readable and logically coherent.

    It used to be possible to add spacing on the Classic invoicing page by pressing Enter a few times on the description field, but this no longer works on the New invoicing.

    85 votes

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    Hi team, thanks for sharing detail of the value in this idea in the ways you invoice.

    We've just released a new line item grid in invoicing which includes the ability to manually add blank rows and shift these to where you're like them placed in your invoice.

    That said, I want to be transparent in how this works - When you save your invoice any blank lines will be removed. So, if you'd like blank lines to help break your invoice into sections, you'll need to enter a character in the Description field of the blank line. Even a full stop '.' or dash '-' would suffice. 

  7. The new timesheet - it would be great if the names can be in alphabetical order. Like they were on the previous version.

    8 votes

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     ·  1 comment  ·  Payroll  ·  Admin →
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  8. Under the old invoicing, when an invoice was emailed to a client for the first time, the email address used for that first invoice automatically populated the Contact card's email address at the time the invoice was sent.
    This meant that if the invoice was unpaid, the reminder would be able to go to the same person who received the invoice.
    However the new invoicing doesn't automatically populate the Contact's email address.
    This means an extra step is needed to ensure the Contact card is updated.
    If this step isn't taken, then the automated reminders don't go out.
    Automation is…

    4 votes

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    Hi Jo, interesting one here as some users would like the contact to be update but also others that wouldn't. It'll be good to get a sense of users that would like to see the contact record updated with the email used when sending from your idea here.

    No plans to change this behaviour at present but we'll share if there's any news.

  9. In the "classic invoicing" interface an alert is displayed at the bottom of approved invoices when the contact being invoiced has existing credit that can potentially be applied to the new invoice. This is a very important feature and strangely it's missing from the new invoicing interface. With the "classic invoicing" now being officially retired this basic feature must definitely carry over to the new invoicing interface.

    Without this alert, every time we create an invoice we would need to manually check if the contact has previous credit with us, which makes the process unnecessarily inefficient and unpleasant.

    116 votes

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    Hi community, we appreciate all the feedback you've shared on how we can improve new invoicing for your needs.

    In relation to the alert of available credit as raised in this idea, we've identified there are a few situations for Invoice only users where the available credit pop up isn't being shown. This is something we have plans to fix, and while I can't give a specific date on the idea here, we want you to know this is important to us and I'll keep you updated on progress here.

  10. Invoice reminders are currently "all or nothing". I dont want to chase my good clients with automated messages from Xero becuse it upsets them but I do want some of my clients to have auto reminders about invoices about to become due and invoices overdue, those who generally are bad payers. In the same way we have email and invoice templates can we have invoice reminder templates and when we raise an invoice be prompted to apply a reminder template (or not). Or can the template for reminders be part of the customer financial details, in the way we can…

    8 votes

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  11. It is remarkably convoluted to change the base currency even when no transactions have been posted. It only seems to be possible by cancelling the subscription and starting again. I rely on clients purchasing the software and it is not unknown for them to enter an incorrect base currency. I have used other systems where changing the base currency is very quick and easy. I suggest you make this a little easier.

    18 votes

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  12. When processing payroll, be able to see a comparative between current pay run and previous pay run before completion/filing to identify any discrepancies.

    101 votes

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     ·  5 comments  ·  Payroll  ·  Admin →
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  13. Offline/Online Syncing Xero Accounting Desktop Program which allows for Backup?
    When you dont have internet connection and you need to keep the staff working, obviously the file is not distributed to the cloud, but when the computer gets internet access it Syncs all of its data with the cloud. Xero, when internet connection is lost, you could still use all the same functionality, then once it gets online then it Syncs all the information with the cloud.
    What does everyone think?

    5 votes

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    Appreciate wanting to enable staff to keep working when your internets down.

    As multiple people can work within a Xero organisation, we'd also have to consider the implications this could have if multiple people were working on the same items at once and how this data would sync when back online.

    Being open it's not something we have plans for but we'll start to track the interest in your idea here.

  14. Currently there is the inability to edit one payment in a batch deposit that was created from the Reconcile screen without dismantling the entire batch (with Unreconcile, and then Remove and Redo). If the batch Deposit is created from the Invoice screen and one line item needs adjusting, we have and option to Edit Batch. This allows for removing one line item of the batch but preserves the remainder of the batch (less the removed line item). Please add the Edit Batch function to batch deposits created in the Reconcile screen too! It is a big pain point when you…

    36 votes

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  15. Hello, can Xero please create new pay items to enable correct processing and payment of the ECEC Worker Retention Grant in Australia.

    8 votes

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     ·  2 comments  ·  Payroll  ·  Admin →
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  16. e-invoicing notification

    It would be great if we could get some kind of notification when an e-invoice was received into draft. Without going into our process, not knowing when a e-invoice was received will cause delays in processing as well as paying it.

    24 votes

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  17. New GST return layout and a few thoughts around it :-
    1) when you export the PDF, the file name only shows as eg, GST return 01022024 for a GST return for period ending 31 March 2024. Why can't it show the client's company name, GST return followed by Period end date?
    2) when you try to export the PDF with accounting firm logo - it doesn't seem to work and who has "minutes" to wait for it to download?
    3? The body of the report is now in landscape which if the client were to print would…

    42 votes

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    Hi everyone, we appreciate all your feedback on the new GST return and while I've made sure your feedback has been shared with product, we're going to close this idea being too broad to focus in on a particular change.

    We've created individual ideas for the following points raised as it'd be good to track the interest in each separately. Please do add your vote to each that you'd like to see.

    I'd also encourage raising a case with our specialists at Xero Support if you're having any issues with performance or usability as it'd be good to get more detail and our team can investigate.

  18. Integration of all employee leave taken with a shared calendar in outlook or calendar in Xero itself that everyone can view to see who is on leave and when.

    5 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Hi everyone, appreciate your interest in a shared calendar for Payroll in NZ. With payroll products being worked on quite separately we have split this idea out from this one, so we can track the interest for this in each product and keep you updated.

    Being open this isn't something we have immediate plans for in NZ payroll, however we're keen to continue to track the interest and can keep you updated if there are any developments.

  19. Ability for AU orgs that use pooling in Fixed Assets to access the new Fixed Assets experience and make use of features like being able to attach a file to an asset.

    9 votes

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  20. Will it be possible to select multiple option for a user instead of select only one option?

    4 votes

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    Thanks Jay, so just to confirm are you saying you would want to give users access to just quotes and invoice, as well as reports and bank accounts?

    Appreciate there are lots of different subsets of permissions our customers would like to see. Understanding the feature sets will help our product teams understanding.

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