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  1. I have employees with bank account numbers that include a letter. Xero won't accept this as valid. The bank won't accept it as a valid account without it.

    This means that I can't have the correct bank details in an employee's information, nor can I create a .aba file with the correct details for that employee, nor can I create a bill payment for a reimbursement for that employee, nor can I pay any bill for any other entity in the same position.

    I would like to be able to pay these people the same as I do everyone else.

    6 votes

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    0 comments  ·  Payroll  ·  Admin →
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  2. With scamming on the rise checking bank details is a priority.

    I would love to see the ability to open each of the bills in the review section when creating a batch payment (ABA file).

    Even better if you could open any attached files direct from the batch payment review section users could quickly check if the bank details in Xero Contacts match the latest bill. If there is any discrepancy the user could investigate before processing the payment.

    5 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

  3. It would be very helpful if there were the ability to set up Reminders in Xero Payroll for certain dates such as birthdays and apprenticeship anniversaries so that you would know to change the employee's Pay Rate accordingly.

    139 votes

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     ·  40 comments  ·  Payroll  ·  Admin →
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  4. Being able to group the account transaction report by contact is brilliant but unfortunately the report has default columns for Debit, Credit, Gross and VAT and not running balance or net.

    If the client is VAT registered the total showed by contact is VAT inclusive so please can the report also have the Net column turned on by default.

    11 votes

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  5. it is very difficult to manually add a " pay template " every time when a new employee is added, so is there any shortcut for that? because when we have more joining every day then it is very difficult to manually add every time ordinary rate and overtime rate and other things again and again in a pay template. please update XERo as soon as possible.

    6 votes

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     ·  2 comments  ·  Payroll  ·  Admin →
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  6. Ability to have an option to automatically update purchase price on the item when users buy the same new items.

    Purpose: To save time from having to manually update each item price when there’s a different price on the same new items.

    171 votes

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    Thanks for your comments and emphasis on the bills side of things for the idea here. I've made sure this is shared with our team in this space.

    Bills is an area we're continuing to develop with building on beautiful and I'll be sure to let you know here if there's any consideration made to change behaviour of this through the bills add and edit flow.

  7. Upload AR Remittance Advices within "Match" option within Bank Reconciliations
    I have noticed that when processing the Bank Reconciliation and matching bank deposits to raised AR invoices, the Remittance Advice can't be uploaded directly to the receipt under the "Match" option (see attached screenshot).
    However, under the "Create" option (next to Match then clicking "Add Details") there is the option to Upload files.
    Not being able to do this directly within Bank Rec matching means it is an inefficient process where I have to go back to the Customer account, look for the Invoice(s) that were paid and open it…

    10 votes

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  8. Is it possible to include a item code column when downloading Xero invoices. This information is already included in the PDF download.

    10 votes

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  9. It would be amazing if Xero could add the feature when doing a monthly bank rec to be able to choose certain transactions that are putting the month end balance off and may need to be excluded and put to the next month because of posting differences from bank statements. It would be a life saver!!

    4 votes

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  10. Any appetite/plans to offer Analytics Plus as a per month add-on like projects and expenses?

    For my starter clients, it would be nice to offer the 90 days, instead of just the 7/30 days.

    4 votes

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  11. Customer Statements - the current statements show payments allocated to invoices. This is confusing for customers who make part payments. Can Xero please bring in an option to not include payment allocations as our customers only want to view their statements by looking at the amounts they actually paid, not the break ups

    31 votes

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    Appreciate wanting to see a direct option within customer statements that exist in Xero. 

    An option here would be to run the Customer Invoice Activity report where you can filter by Source to remove payment type sources such as 'Receivable Payment'. Once set up this could be saved as a custom report to be run with your filters at any time. 🙂

  12. at the moment in the new invoicing system, if a price is deleted from a line and not replaced with 0.00 it is not automatically zero'd out so the the line total remains what it was before the price was removed. should automatically update as soon as the number is removed.

    3 votes

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  13. At the moment this isn't an available feature, and HMRCs basic PAYE tools need to be used. It would be good to see this as an option in Xero.

    122 votes

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    54 comments  ·  Payroll  ·  Admin →
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    Hi team, we have an exciting opportunity for a few customers to come meet some of our Xero team who are working hard to improve payroll for you

    You'd get a chance to tell us your honest experience with using Xero for payroll, as well as get a tour of the Xero London office!

    If this sounds like something you'd be interested in and are available on Monday Sept 30, 1:45 - 3:15pm and could come into our Xero London office, share your details in our form here.

    We have a limited number of spots, so sign up as soon as you can.

  14. With ever changing minimum wage requirements (UK only) which are based on an employees age it would be useful to be able to have a 'one pager' report that lists the employee name and the current age. Their age is data which is already in Xero as part of the employee profile. A report would be useful to help payroll staff check who needs to move onto new wages / salaries based on age groups.

    22 votes

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     ·  6 comments  ·  Payroll  ·  Admin →
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  15. Leavers can only access payslips 14 days after leave date. 14 days is not enough time as the final pay ay not have been processed at this time. So final payslips then becomes a manual process. If P45's could also be accessed that would be great.

    21 votes

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     ·  0 comments  ·  Payroll  ·  Admin →
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  16. When posting a bill, you must use the drop down menu to "approve and add another" because the button defaults to just "approve". If there was a way to change this it would save time when entering multiple bills at once.

    10 votes

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  17. A company we work with here in UK was recently a victim of an elaborate but simple fraud, resulting in the loss of around £5,000 from the payroll.

    The scam went like this:-

    1. Scammer fakes an email to HR from an employee requesting the bank details for their salary be changed.
    2. HR fails to spot the "EXTERNAL EMAIL WARNING!" and forwards this email to the person who updates the payroll. They also didn't spot the fake email address, or double-check with the employee.
    3. Bank details for the employee are updated in the payroll and bank payments.
    4. Some weeks later, the…
    3 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for your idea here, Rob. I've made sure to share this back with our Payroll product team. We appreciate your desire to prevent fraud, however there are also employee laws that implicate this process. It's something we're keen to track demand in here, but want to be upfront that there are no immediate plans for developing this.

  18. Would be great to have a "Disable" button for checked/selected Bank rules on the bank rule page, rather than only a "Delete" button. Sometimes staff want to turn them off but we don't want to delete them.

    2 votes

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  19. When using the old reports, when you opened them up they would show the current month. Now they show 12/31/22 which is useless now that we are into March. They should either default to prior month (which is what QBO does) or current month (which is what Xero used to do).

    12 votes

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  20. 26 votes

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     ·  6 comments  ·  Payroll  ·  Admin →
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