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@Anya Pagden using a non tracking product will make the shipping address show up on the invoice and packing slip and as it's not tracking it wont affect your inventory. All you need to do is use a logical number system for the part number. e.g. DEL-XYZL01-001. The 2nd and 3 part of the part number relate to the customer account reference and address sequence. if you have 10 delivery addresses it would go all the way upto 010.

@MarkSmith can you please explain how this works?

@Melissa Johns I use non tracking products as a work around until multiple delivery addresses are available :-)

Hi Kelly,

Our company has just moved over from Quickbooks Online as it was so limited, and I'm a little disappointed to see how limited Xero is with this feature.

We work with retailers such as Home Hardware and Ace Hardware, which have a vast amount of stores, but are billed centrally through their head office. Not being able to add different delivery addresses or even manually change address every time (as we had to do with QuickBooks) is slowing down our order processing process and is essential for us.

Please update us as soon as possible.

Hi Kelly, It has now been a year since this update - where is this solution at now? We are looking at moving from MYOB but this is CRITICAL to our operations and there doesn't seem to be any work around available while we are waiting for the software update. We cannot be sending 2 dozen separate statements to customers who operate the one account with us. Failing the update - IS there a workaround? Can we manually change the delivery address? Bill one contact but select a second to deliver to?

I have quite a few customers that we deliver to multiple addresses and really need this ASAP!!!
If you can't get this up and running then why not let us manually update the delivery address in the invoice as a temporary fix. It is not ideal but is better than being stuck with setting up multiple contacts so that all the delivery addresses are in the system (which is what I'm going to have to do until this is sorted).

This is such an important detail, why is it taking so long!

Any update from Xero, please!

We're currently looking at switching to Zoho for subscription invoicing and CRM. It offers more features than Xero in this space and comes at a much lower cost compared to HubSpot, which we currently use for CRM but doesn't handle subscription invoicing to our requirements. While Zoho does include its own accounting platform, we’ll continue using Xero (it integrates with Zoho), as it suits our core financial needs and aligns with the broader systems used across our larger group of businesses.

I’ve given up expecting Xero to ever implement this critical feature. Their reporting suite is woefully inadequate.
Deeply regret ever moving away from MYOB. Naively believed their advertising hype.

We have multiple client enquiries on getting their bookkeeping software but this is a real blocker for some of them. Shipping addresses need to be recorded permanently so when you look up an invoice again it says which customer location it was sent to or which office was visited. Not being able to do this is stopping us being able to recommend you for anyone other than the most simple businesses.
No update for a year looks very poor service

As this request has been ignored for over 12 Years i will look into migrating to MYOB as well. Xero can do multiple addresses for purchase orders !!!! but not invoices??? 12 years is a long time to wait!!! for a simple request!!!

I am about to migrate to MYOB because of this and their inventory system is much better. Plus its alot cheaper!! Adios amigos :-)

It is a joke that accounting software, marketed as a game changer for business, lacks such a basic function - we moved to Xero about two months ago, we're preparing to migrate back over to Sage. There are far too many issues with Xero that are simply ignored by their developers.

Hi Kelly
It is a year since you commented on this request. As you have not updated us, I take it that there has been no progression.
WHY. This request is a BASIC FUNCTION of any decent accounting package and really should be ADDED before XERO makes any further PRICE HIKES

This really needs to be implemented. You have drop down boxes for everything else - surely it can't be that hard to add them for customer addresses. We have just moved across to Xero and are really starting to regret it with the limitations we are finding.

Any ideas when this will be live as it been talked about for over four years and it be most helpful to have.

Is there any update as to when we can expect the multiple delivery address feature to be available? There hasn't been any update on this in nearly a year.

So, the new invoicing is out and creating havoc. When will multiple addresses be available? It should have been ready to go launch the minute classic was retired.

Absolute joke that this isn't available yet.