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Flagging in dispute invoices would be great. The only way we can get round this is to add the word in dispute into the invoice number field which isnt idea. Just an option to add a flag somewhere would be a game changer for us

To have this as an option is upmost importance. As a small business cashflow is key and paying potentially disputed invoices causes issue. Having it as an option in the same way as awaiting approval etc would be of great use.

Still cant believe a simple request to have an invoice flagged as in dispute cant be implemented. Not a fan of Xero at all from day one of using it, much prefer Sage.

Being able to flag and add a note for disputed invoices would be ideal.

100% this is needed as sometimes invoices get approved then something gets highlighted and I'm asked not to pay so a feature to highlight this would be so useful.

“We're still interested to get a clearer understanding of users that'd like to see this developed for bills,…”

Do you have a clear understanding yet?

Last month I lost nearly $1800 USD because a bill got paid that was in dispute. Take some action.

Hi Kelly, can you please clarify for all of us how many votes does this conversation needs in order for Xero to implement this ? Many thanks

This is a basic feature of many accounting packages, and the fact it has been highlighted by so many, but not implemented is very disappointing. Xero is very much behind the market in this respect.

The sheer volume of comments and votes on this thread I am shocked that XERO is not looking at this. It is a basic accounts function

A tick box to mark 'on hold'

This is certainly much needed. Was certainly useful on our old software and something we utilised regularly. At least if the invoice is in the system and marked as on hold/disputed it won't get forgotten about or paid in error.

A bill can be awaiting approval because it hasn't been processed yet or it can be awaiting approval because it's in dispute with the supplier. Currently I have to add an asterisk to the invoice number so that I know which bills are in dispute. I can't show invoices in dispute when I write to a supplier, it's a long winded manual edit. This is such a basic feature.

Hi,

Yes please, this is much needed! And also the possibility to mark it as "on hold for payment", something that would exclude the bill from the aged payables report (so a filter would be needed there too!).

Hi,

Yes please, this is much needed! And also the possibility to mark it as "on hold for payment", something that would exclude the bill from the aged payables report (so a filter would be needed there too!).

Bills to Pay - Alert for DO NOT PAY/ON HOLD

This is not a problem until you need it. Having a bill in approved status appears to be right to pay, but when something happens or changes how can we make it a clear visual that the bill is in dispute without this feature? We can't... Sometimes the Supplier themselves needs to be on hold too, all future bills are not to be paid until whatever it is is resolved.

There are occasions when an approved bill to pay needs to be stopped for payment - there could be any number of scenarios this may occur.

Not having a function when you can hold or suspend a bill to pay or mark as disputed, or even hold a supplier contact is an issue in Xero

The capacity to add bills as "on hold" would be an extremely helpful addition for clients who pay on receipt of goods. For some of our clients, they may see a 3-6 month delay in receipt of items and if these are allocated to awaiting approval, supplier reconciliations will be incorrect.

Being able to flag and add a note for disputed invoices would be ideal. Its a massive flaw in the system Xero not having this. As mentioned below its easy for payments to go through by mistake as there is no way to let other colleagues know in the organisation that an invoice is under query. It really is a very important part of bookkeeping and a system like Xero should have features like this as standard to make the process easy.

As a new user I am really very surprised that this feature is not already in place. Putting an invoice on hold is a fundamental accounting requirement. Can you please get it added as soon as possible? The workarounds are simply not practical and payments can end up going through by mistake.

Please add this feature! The issues created from not having this feature are mind numbing.

Below comments are expressing their desperation for this feature and we have had no response since November ??? Our businesses are struggling because of the lack of well thought out updates from XERO. Honestly, a lot the new features feel like a waste of time because the lack of usability. For example, the new note section in contacts was almost a waste of time. You can't add multiple notes just one big paragraph, the aren't time stamped, the user's name who uploaded the note is not recorded, pop-ups aren't even a thing so the only time you see the note is by going all the way into the contact which is ridiculous because you basically never visit a contact unless updating details or making a new one.