Bills - Flag a Bill as 'in dispute / query'
Ability to flag individual bills as in dispute
Purpose | To enable review and ensure the business does not make payment for a bill when it's currently 'under query'

We appreciate wanting to see more rapid movement, everyone. Having done a lot of exploration into this area our team have a good handle on the needs to solve this, however we want to be honest that development will be some time away with the team currently focused on improving bills list views and updating add/edit bill pages. For the time being to keep you up to date we're going to move this idea back to Submitted until more active work takes place for this.
I can assure you this idea is the best place to be leaving feedback for this feature, and Xero Product Ideas as a whole is the best place to be sharing where you'd like to see change across Xero products. As a community team we're advocating on your behalf constantly to see where ideas can be worked on, and this site is where our product teams regularly come to better understand and see where they can develop solutions for our customers alongside other priorities they're balancing. You'll see in many places we're beginning to see how we can get our community members more involved in research and testing for ideas early on in the development process.
As soon as there is more news around the teams work in this space we will be back to share this with you all, here.
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Joanna Jaques commented
very important - need to be able to enter bills / invoices for VAT but might want to hold off paying / chasing payment for many different issues.
Would also work if there was a comment area next to the "planned payment date" in bills where you could put a short comment -
Bobbie Tattam commented
The fact that this is even a question of whether it should be available is crazy to me.... I have never used Accounting software before that doesn't offer this functionality.
It's a MUST for anyone in Accounts Payable. We don't want to risk someone being paid when an invoice is in dispute.
What it means now is holding off from processing invoices, which need to be entered into Xero and therefore is open to human error with losing invoices etc.
When will we receive an update on this please?
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Gill March commented
This is so important. Please include it asap on the bills to pay section. It should have been in their from the start.
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Anastasiia Dorodnaia commented
Why the Flag bill "in dispute" - is something to hard to understand by Xero team? The main reason for it is - to see it is in dispute and to prevent to pay it! It is easy. Really! Common situation in a business.
Quite disappointing by Xero efforts goals. Spending millions on changing view of invoice/bills/reports (I am not sure that that is what users really wanted) and at the same time do nothing to develop thinks what users ask for. -
Carol HARDING commented
It is more important to have this on bills to be paid than on sales invoices, once a disputed bill is paid it is harder to get a resolution on the query/problem, come on xero!!
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Will Broome commented
LOL - good to see Xero sponsoring football tournaments but not sorting out business critical issues.
"We're still interested to get a clearer understanding of users that'd like to see this developed for bills, and will continue to track this through the conversation here. If there's any change we will let you know on the thread here. Thanks "
Well that was Nov 22 - so if they can't get a handle on what is needed by so many by now - there is no hope.
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Gill March commented
This is a vital part of accounts. Please add this feature asap.
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nandlal bhaskar commented
how important is this notification?
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Neil Phillips commented
I emailed ceo@xero.com on 31 May and got a call back about this, with a promise that they would get the AP team to respond but nothing to date.
A post was made to this forum but it seems to have disappeared.
Need to do the same with the twin thread for dispute flags on sale invoices. -
Sara Martin commented
Hi Debbie,
It was in both, when the comments got to about 300, Xero splt it with some **** and bull excuse as a way to remove the comments and start all over again. both thread have similar numbers of votes again. they are just ignoring it and have no intention of ever implementing this if you ask me
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Debbie Bradley commented
7 months on since admin post! - Have you a clearer picture yet? - What is taking so long! Why do this in sales and not in bills? - it really doesn't make sense.
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Esme Layton commented
Ability to flag approved bills/purchase invoices so that you can keep an eye on specific ones that may need further review, without having to have them sit in awaiting approval getting lost or repeatedly reviewed as the client adds more to Xero. Ie. you approve an invoice but need to check the VAT treatment so you flag it to review later
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Dominique Brown commented
I agree this is business critical , there needs to be a flag to mark a purchase invoice in dispute so it doesn't come up on an automated payment run . The risk here of making a disputed payment is high . Our ability of being able to control this within Xero is low . Very surprised that this basic functionality isn't available.
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Tony Hocking commented
It's an oddity that this isn't possible - we're trying to keep the Finance Team on board with things that are going on - we currently have to dispute in our ApprovalMax rather than allowing it into Xero - as on regular schedules "approved" bill sget paid, and then all leverage is lost with the supplier. This is a business fundamental, not just an accounting fundamental.
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Christopher Moore commented
Hi Sharon,
I agree with Will - this and many other missing functions are so basic that they should have been included as core requirements in the absolute first basic spec before a line of code was written. Xero are charging a rate now that should include them.
I accept that modules such as Projects and Expenses, to which I subscribe and use, are not needed by all and are reasonable functions to provide as chargeable add-ons.
But 'in dispute' flags for bills and invoices - amongst many others - are absolutely fundamental IMHO and should be included for what we pay now.
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Julia Bastin commented
Spot on Will Broome!
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Will Broome commented
Hi Sharon,
Sorry to disagree - I would NOT rather pay more - as this and about 100 other things everyone keeps bang ing on about - should be basic features for any accounting package worth it's salt.
The fact they are not - means we're already being fleeced for the dev team to sit with coffee changing things they think could 'look' better.
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Sharon Davies commented
I agree with all the comments raise today. I'd rather pay a little more and get the these functions included in the base package. You could even have 2 or 3 packages.
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Christopher Moore commented
Julia - yes, you've hit the nail on the head.
Arnis - 👍
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Julia Bastin commented
Totally agree, there are too many basic functions that Xero refuses to add. They seem to be obsessed with cosmetic changes that are totally unnecessary and look dreadful. Xero, please add the essential accounting functions and stop buggering up the aesthetics