Enter your idea

I have been advised to look at eInvoicing. Why? Why are you removing Xero to Xero. We are a group of companies with one accounts department. Are you saying we pay more money for another functionality! Because we all know the free versions are always limited. The Xero to Xero lets our employees send intercompany invoices easily and they don't get 'lost', believe me, before this function was available it was a small nightmare! It seems when you retire the classic invoicing function we will revert back to chaos....and when will Peppol be available in South Africa? There are currently only 37 countries in the world that have membership.

I deal with many intercompany transactions; the loss of the Xero to Xero feature is DISASTROUS for my business. Seems as if you don't want to keep things simple!

The Xero to Xero option has always worked great and not everyone is on the e-invoicing option - I always use the xero to xero option with the xero network key and I still do use it with the classic invoicing, why take away a feature in the new invoicing that has always worked fine.

I have gone back to using the classic invoicing as the new invoicing is missing vital information like when you copy an invoice.

Not everyone uses e-invoicing XERO SUPPORT/DEVELOPMENT so taking this feature away is disastrous for your clients

I have been registered for e-invocing since it first came out ovr 2yrs ago, the only invoice I get through there is from XERO and a couple of my clients who have a Bunnings Trade Account get their invoices that way but NO OTHER invoices have come through this way.

Xero you need to look at your customers, they are the ones paying to use your software and paying for your salary by doing so - get it right, there are so many features that xero users have been waiting for many years which have not been done but you insist on increasing your subscription price very regularly.

From what I can see PEPPOL is a cost item to receive an invoice. So why would you implement something which costs me to send from one of our Xero accounts to another of our Xero accounts? That's one of the benefits of Xero - we have multiple businesses on Xero and we can quickly cross-charge from one to another without the manual action of setting up the invoice in the target account. Xero to Xero is a different use case from e-Invoicing which could involve a completely different target accounting system. And it would appear to be simply a case of re-instating the menu option in new invoicing since it is there when you switch back to classic invoicing.

So you take away existing functionality without letting users know that the invoices they have been used to sending directly will no longer be sent and replace it with something that's not available in the UK? I've now got to go back through invoices received from suppliers by email to check that I haven't missed any and also to contact the clients I send to directly to check that they have received and manually entered my invoices. Way to go - this really isn't a great look for Xero. If you are deprecating existing, longstanding functionality, don't just drop it and say nothing, put it in a big red box so we have time to make changes to our process.

I too was a little surprised to find the "new" invoicing method did not have this function, initially I thought perhaps this was a result of e-invoicing but many suppliers are still not embracing this option. I find it particularly frustrating as a bookkeeper using the billable function to have to switch between classic and new method as the billable items function majority of times doesn't flow thru anymore in classic invoicing. If I need to use the new method and want the invoice to send Xero to Xero I am now saving as draft, switching back to classic and then emailing. Personally I prefer the look on the screen of the classic invoice, the new invoicing is boring looking.

I've gotten around this issue by setting up e-invoicing for all my clients that will let me, and sending those invoices I can by e-invoicing. But that doesn't work when sending to someone who hasn't gotten on board with that system yet, or with entities that can't use it (like international businesses and embassies)

The new invoicing system DOES NOT have the abiltiy for Xero to Xero facility, I only recently moved to the new invoicing system from the classic invoicing only to send out all my client invoices and see that they were not populated into their xero accounts, I contacted support and after a huge runaround was told to go back to the classic invoicing and resend. I WILL NOT go and resend these invoices as I do not want my clients to receive the invoice twice which is not very professional. Luckily I always send my invoices to myself as a default, so had to forward them all to hubdoc and put them into the client accounts that way.

For God's sake, Xero, this is unbelievably dumb. It's one of the best features in Xero, one which I have enjoyed using for the last ten years and one which is 100% internal to Xero. Yet you bring in a new style of invoicing and don't bring this with it. I have only recently started using the new style of invoicing, thinking it was time I switched over but this feature is still missing. You could at least warn us that this feature no longer works when we send invoices and add it as a condition of using Xero to Xero, rather than hide it in the procedures, to save us scratching our heads wondering what has gone wrong when we look for our invoices in our clients' systems.

I think Xero has managed this new invoicing system very poorly. It's been available with the old style now for over a year and a half. It's high time to come clean and ditch either the old or the new style.

This is a real pain - we've only recently switched to new invoicing and I didn't notice the functionality wasn't there, until a client got a reminder and asked me why he hadn't had the draft bill in his Xero. So now I have to remember to switch to classic invoicing when billing a Xero client. The new invoicing should provide the same functionality as before, otherwise what's the point - I can't see that anything is much better.

Xero's suggestion re Peppol is hopeless - no way we would by more software to do this.

Not happy!

Why would you go backwards on functionality?

It doesn't make sense why this is not on the new invoice screen, especially as xero is incouraging you to use the new invoice screen.

This really needs to be resolved as soon as possible.

Couldn't agree more, Rikka.

Very un-Xero-like that a new feature would be a backwards step.

Hope it gets rectified as a priority as it should never have been an issue in the first place.

I like the ability to send invoices directly to my client via the Xero Network. I thought this feature had disappeared but I figured out that it was only available if I clicked on 'switch to classic invoicing' first. I would like the ability to send invoices using the Xero Network in your 'New Invoicing' screen