Homepage - Simplify layout
The beta version of the new Xero layout. updated interface feels overly busy and cluttered, which makes navigation more difficult—particularly for clients who manage multiple bank accounts.
I believe users should have the choice to switch to the new layout when they’re ready, rather than being automatically transitioned.
Additionally, clients pay for Xero to streamline their financial management, not to have advertising pushed at them.
The current design detracts from the user experience and makes it harder to find and complete tasks efficiently.
Hi community, thank you for all the engagement and we can see the growing interest in improvements to help simplify your view of information on the new Homepage and navigate important information and insights with more ease.
Right now, our team have a few pieces of work underway intended to help with some of the pain points that have been raised here these include:
- More options for the sizing of widgets so you can reduce these frames and better position this information on your screen
- More customisation of information within a widget like being able to remove visuals
- Improving the experience of moving widgets when editing the homepage to make it more obvious when dragging and dropping them to different positions on the page
We’ve also roadmapped further changes for later this year, once everyone is on the new experience. I’ll share more updates as we progress.
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Tim Stockman
commented
Still ******* that drum? Read the room! Haven't seen a single positive comment - its a train crash - SCRAP IT! Now today I get an email about he app being updated as well - can only imaging what total mess that's going to end up. MYOB is looking better and better everyday!
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Michael Walstab
commented
I agree its really a waste of effort. Why not do multi warehouse or something usesful. Very frustrating when you have multiple bank accounts as the screen goes everywhere and cant lock in what you actually want.
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Ian Hall
commented
Yes too complicate new Xero layout
Why change something that is working fine ?
Plus for the record the unsubscribe Xero buttons do not work either!
I placed one comment about three weeks ago about Xero new layout and now I am plagued with the feed from global commenters coming into my email in box ...... Madness !
If Xero cannot even get a unsubscribe button to work on their interface then we all have no hope !
But looks like they fixed their Xero double importing transactions issues from my business bank feed that was an eyeopener in 2022 when UK Gov forced me to use a software package to complete my VAT returns .
Personally I thought we had another UK
Post Office Fujitsu Horizon Software Issue starting !Look it up on Wiki " British Post Office Scandal " ref software issues !
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Kimberley Ram
commented
The fact that Xero is ignoring everyone on this matter only shows that they do not care about what the customer wants/needs are.
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Tristan Schmidt
commented
This reminds me of that lousy version of Quickbooks like 2003/2004 when they went off the simple layout to a really complex one which people hated and then started changing to MYOB. I reckon MYOB did the same thing actually too and lost a lot of users.... Keep it simple by default... Don't daunt people, keep it clean and then let them customise it.
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Gina Miletic
commented
The homepage is too cluttered, too big and messy. The old one was much better. Why change this? It does not improve the functionality`
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Sasha Yanshin
commented
Hey Xero - you can solve 99% of the complaints here in 1 day without going back to square 1. Do this:
1. When editing a dashboard, create a checkbox for "Narrow layout" - limit layout to 2 columns if selected (like you already do in your current 1000px breakpoint look.
This will make it look a lot more like the old dashboard and easier to use.
2. If the narrow column at the top is ticked, make the dashboard-template-beta-grid--wrapper max width 1020px like it was before - 900px you have at the moment is too narrow to display simple 4-column tables in one of the 2 visual columns (e.g. Chart of Accounts overflows horizontally)
3. Go through your card designs and compare old to new looks - be honest with yourself. The new bank account and Chart of Accounts cards look significantly worse and are less user-friendly than the old ones. Just change the layout to remove clutter and make them fit into the columns like they used to.
That's it. Save the "Narrow layout" flag and Bob's your Uncle. You can keep your new fancy layout if you want and users can go make it look exactly like the previous layout relatively easily.
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Tim Sheehan
commented
Another point about recent changes:
Wouldn't it be really great if invoicing had the same simple, efficient and responsive feel and layout as Billing. -
Jim Morris
commented
Spot on Pierce! This should be the default position that they take for any platform upgrades and should have been the way they approached invoicing before and now the homepage too.
While the homepage is fine for me (and, yes, I did help with some initial testing), it is obviously not for a lot of folks...which makes me think they are not gathering feedback from a wide enough section of their customer base.
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Peirce Baehr
commented
The current system is working really well for our small org. If the dev's need to transition us for some coding related reason, than please create a matching skin in the new format that looks like the old format.
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Benjamin Taylor
commented
Agree with the other comments. If Xero is going to "allow" customization, then they should allow a feature to lock the widgets in place. If there was a lock feature I would lock each widget in place making it look EXACTLY like the original version. This isn't just a change the user needs to get used to and familiar with, it's a massive downgrade and a pain to use making navigation more cumbersome and harder to use.
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Sasha Yanshin
commented
The new homepage is a crime against user experience.
It is less helpful. It is less useful. It is more frustrating to use.The layout is garbage - even the same Dashboard (e.g. Account Watchlist) looks much better in the Classic Dashboard without lines going off screen and custom sorting and ordering.
Every single person is telling Xero that the old dashboard is better. Are they still going to force switch everyone in April just because they don't want to make the developers feel bad?
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Ann-Marie Creech
commented
I too am not liking the new layout...it's just too busy looking, and I find it hard to navigate. I'm all for change if it helps the user experience but this has missed the mark.
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Rebecca Hardy
commented
Remove the "View Account Transactions" from each widget - this is not needed as you can already access all transactions by clicking on the account name. It would make the dashboard feel less cluttered.
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Deborah Ingley
commented
I'm chiming in with everyone else here. The new homepage is NOT an improvement on the old one. It is way too busy, feels cluttered and makes is harder to navigate!
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rich nosworthy
commented
agreed. New look homepage feels wayy too cluttered. I had no issues with the old one and would rather stick with something like that
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Tom Gee
commented
I agree with everyone else on this. The old format worked so much better. It was easy to read and pick out the information you needed quickly. The new version is a mess, it has too much info on it and yet you cant show the things you want to see. Please leave the old version for those who would like to stick with it. It is very frustrating being forced into a new version when that is not what we want.
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Ross Anderton
commented
I can only reiterate what everyone else is saying about the new homepage. Its too cluttered and I would rather stick with the old one. If it ain't broke, don't fix it comes to mind! Would it not be better to allow users the choice to switch to the new layout if desired instead of forcing the change?
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Charles Weyman Jones
commented
It looks like xero is heading the way of so many companies who have their heads in the sand. The best way to have a nice little company is start with a big one. It seems xero does not want to listen to it's clients who are all business people, it is a little like Socialism where everyone has to agree with you. Good until you run out of money.
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Tim Stockman
commented
Its obvious to everyone (except Xero) that the new layout is universally hated by users - yet Xero plow forward with forcing this change upon us! I've recently revisited a competitors product because Xero was just too **** expensive for the basic needs I had for a new enterprise - this forced homepage change may just make me move everything yet!