Homepage - Simplify layout
The beta version of the new Xero layout. updated interface feels overly busy and cluttered, which makes navigation more difficult—particularly for clients who manage multiple bank accounts.
I believe users should have the choice to switch to the new layout when they’re ready, rather than being automatically transitioned.
Additionally, clients pay for Xero to streamline their financial management, not to have advertising pushed at them.
The current design detracts from the user experience and makes it harder to find and complete tasks efficiently.
Hi team, we thoroughly appreciate all the feedback we’ve received from customers about the new homepage experience. We hear you and are committed to providing more customisation options, which’ll help with some of the pain points raised in this idea.
Currently we’re exploring the ability to resize widgets and simplify widgets and allow you to remove charts, and as you'll see from my recent update on another idea we have plans for exploring 'views' in the coming months.
It’s worth noting that currently you can "Customise" the homepage to remove widgets that you don’t want to see and simplify your view.
We’d also like to acknowledge feedback here on the red colouring - To provide some insight this was intentional, and is used to highlight what needs attention, which actually came from our early feedback and testing. However, we appreciate hearing from more users on this and will continue to monitor this closely.
I’ll keep you updated on progress that’ll improve your use of the homepage here. Thanks!
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Stephen Williams
commented
Well appreciate this. Didn't ask for the pretty, Cluttered mess every time I look at it. Don't need it, don't want it and would appreciate the option not to have that sh..t forced upon me. You have done this just so you can justify the next price rise, What are we Children? that it has to be colourful. considering I'm paying for this experience every month.. I m not a happy camper
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Charles Klvana
commented
So cluttered. How about slightly differnet colours/shades for each type. IE Bank vs AR vs AP vs invoice payments etc
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Wendy Evans
commented
Stop changing things, there was nothing wrong with the old layout. I sometimes feel you have to change things to keep your staff/designers employed.
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Jeff N
commented
Change for change's sake. The old dashboard had the bank accounts on the left, everything else on the right. Logical. Now you have to scroll down all the bank accounts to find anything else, and, as someone ele has noted, the bank accounts all look the same so now you have to "look" instead of "feel".
But having used Xero since 2011 I am accustomed to their completely out of touch attitude to what matters to their actual customer base. Did anyone ask for a new dashboard? I sincerely doubt it, but no doubt a bright spark has landed in Xero Product right out of uni, knowing absolutely nothing about running a business, but everything about trying to make an impression on their new boss.
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Agnieszka Jedrychowska
commented
My main compalints about a new dashboard:
1) Too Much Clutter: my eyes hurt when I look at Xero new dashboard.
2) Changing the look of the dashboard in January is just mean, it slows me down.
3) Common tasks require more time. -
Rhett Molitor
commented
Concur. Feels like too much going on and hard to see important info.
Also not a fan of the widgets moving depending on screen size. I put them in an order where I know where to look for what and then when I change browser window, they change order/location. Seems more helpful to keep where users put them.
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Kei Onishi
commented
The new dashboard looks good on the surface (full width page, sleek/modern looking cards. However it has zero visual hierarchy.
I have 11 bank accounts and all the cards on the screen look identical and so cluttered. There's no spacing or logical grouping of cards which makes it extremely hard to read.
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Dee Marinov
commented
Totally agree, the new layout is so over the top.
A lot of us using Xero are regular people trying to run our business in which we pay a premium price.
That in which we do not mind as the interface is incredibly easy to move around, however the new interface is far from that.It is cluttered, even with removing the features that are not relative to our business, it is overwhelming and unnecessary.
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FV Evans & Sons Ltd
commented
YES!!!! My brain hurts as soon as I open Xero new homepage. Please give us open to keep the old
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Martin Imber
commented
Totally agree with all of Perry's points. It's as if Xero is making change for the sake of making change, not because there was anything wrong about the existing home page. I would like the existing home page to have an option of making the graphs smaller, not larger, or supressing them altogether. Please do not make us all go to the new home page on Feb 14.
Martin
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Perry Paolantonio
commented
The amount of available screen real estate isn't at all the issue here. It's the design. It's unreadable, overwhelming, poorly thought out.
* You can't re-arrange things in a sane way because it keeps auto-shuffling everything else around. It's like trying to move app icons around on an iPhone - a usability nightmare.
* The individual widget boxes are white on a blue that's practically white. There is no clear delineation between the two like there was before (old layout the boxes were outlined). This makes everything appear to mush together.
* The old layout had useful graphs for account balances so you could see at a glance if the balances over time. I found this very useful. That's simply gone in the new one.
* Cash In and Cash Out should be configurable so you can change the timeframe. Six month rolling balances are utterly useless to me. All I want to see is year to date and maybe comparison with same months last year. (This was the same in the old layout, but at least it wasn't gigantic
* The old invoices widget showed Drafts, Awaiting Payment, and Overdue all next to each other. Now they're spread around all over the widget. Why? Also, you should be able to customize what's shown here. We don't "Approve" invoices so that item is not something we care about at all. The invoice is made, it's sent out, that's it.I am using a screen that's 2560x1440 pixels. Hardly low resolution, yet two widgets are off the bottom of my screen because they're so huge.
This is about bad ux, not screen real estate.
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Sue Scott
commented
Just a thought: Xero has different subscription options which give access to different functions according to the subscription rate. Would it be possible to offer "different" screens linked to the subscription too? That way, small and micro businesses could have a more functional, less overwhelming, summary homepage whilst larger organisations could have the all singing, all dancing one that contains more information than a micro business or simple self-employed person needs?
Adam Willemse suggests that part of the issue is people who don't want to "treat themselves to screen real estate" or are working for stingy companies. If only that was the case.
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Michelle Falanga
commented
Happy to see I am not alone - spent time trying to "adapt" and can't do it -
DON'T LIKE - sorry please leave old one as option.....
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Edel Harkin
commented
The 'old' dashboard was great...the new version is atrocious. So busy and cluttered. My eyes are confused! I have multiple accounts and this is making life more difficult. Please listen to your users and return to the previous dashboard. I miss it and switch back constantly.....the opportunity to do that is running out...crying out loud!
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Nicola Holdaway
commented
I am fairly new to Xero.
The new layout is awful.
What is really concerning me is the lack of response from Kelly Munro/Xero. Are Xero really this bad for listening to customer feedback? All these comments and NO RESPONSE. What is the point of having a community manager who does not respond.
I am getting the impression this will be forced upon users and all this 'share your ideas' and 'we want your feedback' is lip service.
Frustrating
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Jonathan Clarke
commented
The new dashboard is an assault on my eyes. I hate it. If I am forced to use it on Feb 16th as advertised at the top in a panel that I cannot dismiss, I will move from Xero to a different platform.
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Margaret Bodenstein
commented
I would 100% prefer the option of sticking to the original and not this new version, it's too distracting and takes away from the important
I do like the Task section though
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william williamson
commented
Please leave it as it was or I for one will find another package its a tool not adecrative thing
it is practical as it was not over cluttered no
Probably just another annoyed customer
Bill Williamson
- Edited by Community Manager to remove inapproprate language(Edited by admin) -
Angie Walters
commented
Every business is different, be great if we could custom it the way it suits our business
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Hayley Crisafio
commented
How about leaving things the way they are? Or have options so people can choose to use them or not. I HATE the new layout of the Homepage. Totally disappointed once again with your changes.
I might have to go back to MYOB. Truly considering it. At least they didn't muck around every two months changing things, which in the end really make NO difference.
And as you get used to things, they change again. Time consuming! Will you pay me for my time?How about instead of changing things, you actually work on Xero to match up expenses correctly with the bankfeed? That would be helpful, because if I dont check each entry individually I would create umpteen hours of more work having to undo and reconcile again. Xero needs work, not stupid superficial changes. Thank you. Please try and take our comments into consideration, but we know as per every other time, you still do what you want, so don't bother asking us again?