Jobs - Reduce whitespace
The new beta job creation doesn't do anything the old one didn't do, everything is just either bigger or surrounded by more white space so there's less information on screen at once. It feels great on a touchscreen on an iPad, but I would assume most users are on a desktop where the experience is now just worse.
Thanks for your feedback on our updates to Jobs within the practice experiences beta. Our team are following and considering all feedback we receive through this forum very closely and I'll be sure to let you know if there are any updates.
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Nicole Mobilia
commented
Agree, too much white space, too much scrolling & too difficult finding jobs.
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Trudi Ballantyne
commented
Agree with this - using a desktop and having to scroll down through so much white space to get to the tax returns associated with the job.
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Melissa Campbell
commented
Agree - Way too much space, needs to be condensed back to a single line and then if you want to go into it you can, we deal with multiple jobs in client groups and the new layout makes it so hard to find jobs
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Amanda Vigar
commented
The whole new layout is really hard to read - fonts/white space/poorly defined boxes etc etc etc. And then there's the inconsistency between format on different screens which is really bad UX. And don't get me onto the DANGEROUS auto save on job status - we've a member of staff that manages to catch the boxes and changes status accidentally so we now have to check, check, check, check and it's costing time that isn't recoverable to make sure we don't miss deadlines. If you want it, fine but let us turn it off if we don't!
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Katie Walters
commented
I agree - too much white space.
When adding notes to clients or jobs the save button is virtually hiding!
See attached screenshot - too much white. Where has all the green gone as I much preferred it. -
Rachel McCoy
commented
agree - too much white space, font size is larger which means more scrolling which = time wasted.
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Carole Smith
commented
Totally agree, too much white space, not enough difference between the headings and the rest of the information - making it difficult to file what you are looking for
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Lisa Johnston
commented
I agree, however, I think the main issue is that the headings/labels for the fields need to be a bigger font and darker. They get lost and you really have to search what you are looking for. Old job screen was much easier to find what you want. The save button should be a different colour too, so easy to find.
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Chris Foster
commented
Further to this, we've been updated to the new client UI over the weekend and the new Job and new Client experience is wildly different. Doesn't look or feel like the same version of the same software. New client experience is much more readable and usable on a desktop.
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Nickie Sheehan
commented
I agree 100%. On a large screen - which is what my team all use, the extra white space actually makes it harder to find the information you need, there is lots of extra scrolling to get back to the top of the screen to edit the job or add time or notes which adds friction.
Looks pretty, but not as easy to use as the original version.
On a large screen it is quite litterally painful on my eyes and doesn't add anything to the UX.