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  1. 17 votes

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    Appreciate the feedback, Arnie. Our product team are staying close to the feedback we're receiving about updates in Jobs. It'd be good to see if there are others in the new experience that feel the same way.

    I'll let you know if we have any further enhancements around the layout for you here.

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    Nicole Mobilia commented  · 

    i agree, the new interface has too much white space, text is too large & makes it difficult to find what you are looking for. the old interface was much more user friendly

    Nicole Mobilia supported this idea  · 
  2. 13 votes

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    Nicole Mobilia supported this idea  · 
  3. 45 votes

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    Thanks for your feedback on our updates to Jobs within the practice experiences beta. Our team are following and considering all feedback we receive through this forum very closely and I'll be sure to let you know if there are any updates.

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    Nicole Mobilia commented  · 

    Agree, too much white space, too much scrolling & too difficult finding jobs.

    Nicole Mobilia supported this idea  · 
  4. 118 votes

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    Hi everyone, we appreciate and want to thank everyone for feedback on the responsiveness of the new Homepage. This has been shared back with our product teams as they continue to develop this experience.

    At this stage, there are no plans to fix the number of columns when using the Homepage. However, our team will continue to monitor usage on this closely.

    One recent change we’ve introduced is that the Homepage layout can be saved at each screen size.

    For example, if you set up and save the Homepage layout for your laptop and then move to a larger monitor you’ll see this adapt. However, if you ‘edit’ the Homepage and save the layout separately from your monitor Xero will remember the layout for each screen size. You should only need to do this once for each screen you use.

    We’re looking at enhancing the edit layout experience soon to…

    Nicole Mobilia supported this idea  · 
  5. 82 votes

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    Nicole Mobilia supported this idea  · 
  6. 44 votes

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    Hi everyone, upon further deep diving into the discussion raised here we are going to re-open this idea. We appreciate how being able to see both active and archived Jobs within a Client is useful to some practices workflows. We will be sure to share if there are any plans made around this with you here. Thanks

    Nicole Mobilia supported this idea  · 
  7. 41 votes

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    Hi Mireille,


    Thank you for the detailed feedback regarding the recent XPM updates.


    I’ve moved this into Gaining Support. I can definitely see how the removal of those phone number columns has added extra steps to your workflow. While the recent design updates aimed for a cleaner look, "at a glance" information is vital for busy practices.


    A quick tip for now: If you need to see phone numbers across your client list without clicking into each one, you can customise your main list view:


    1. Go to Clients > All Clients.
    2. Click the Columns button on the right.
    3. Tick Phone and Mobile. This will surface those numbers in your main list view so you don't have to drill into each record.


    I’ve updated the title to "XPM - Suggestion to display contact phone numbers on the Client details screen" to help other practice users who are feeling…

    Nicole Mobilia supported this idea  · 
  8. 62 votes

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    Hi everyone, thanks for your feedback on this. We appreciate you sharing how the number indicators for Tax Returns and Notes helped streamline your workflow in XPM.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

    Nicole Mobilia supported this idea  · 
  9. 57 votes

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    Hi everyone, we understand interest and how bulk action in the new Tax Manager would improve efficiency when preparing tax for your clients.

    Tax Manager is a new experience that is currently in beta in Xero Partner Hub. Bulk actions high on the list of what's coming soon as we build features into this experience.

    We appreciate the importance of bulk actions to everyone here and will be sure to update you all as soon as this is rolled out.

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    Nicole Mobilia commented  · 

    the Tax Manager worked well, it was easy to use, easy to read. i dont need a different color tile for each client, i dont want to scroll up & down to find things. I want to be able to bulk lodge. i want information to be easy to find & view. i dont need lollypop colours on my screen

    Nicole Mobilia supported this idea  · 
  10. 109 votes

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    Thanks for your idea, Simone. Gosh that is a lot of bank accounts I can see why a search would help. No immediate changes planned for this but I'll share your feedback with our product team and we'll get a sense of others that'd find this useful from your idea, here. 🙂

    Nicole Mobilia supported this idea  · 
  11. 59 votes

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    Hi! Thanks for sharing your idea about how putting borders around the widgets would improve the look of the homepage for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit, so they can add their votes and comments about how they'd like to see this too!

    Nicole Mobilia supported this idea  · 
  12. 13 votes

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    Hi team, thanks for sharing this! We can see how resizable widgets would make the Partner Hub feel more tailored to each practice. Some teams might want a big view of their Alerts, while others prefer a compact Time Summary—being able to adjust widget sizes would make the dashboard feel more like your own workspace.

    Currently, fixed-size widgets can make key information feel crowded or require extra clicks to see more rows of data.

    We’ve moved this idea to Gaining Support so our product teams can understand the demand for a more flexible dashboard. We’d love to hear from you—which widgets would you most like to expand or resize?

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    Nicole Mobilia commented  · 

    the homepage is difficult to navigate & view, there is too much white space, too much scrolling required & its difficult to distinguish between things as borders are very faint. It would be fabulous to be able to resize & move widgets as per their importance to you

    Nicole Mobilia supported this idea  · 
  13. 16 votes

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    Thanks for sharing what would make the new Xero partner Hub homepage more useful to you. For now we'll get a sense of the interest from other users in a widget like this. Our product team are monitoring these ideas closely and I'll share if there are any updates.

    Nicole Mobilia supported this idea  · 
  14. 16 votes

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    Nicole Mobilia supported this idea  · 
  15. 38 votes

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    Appreciate the feedback and hearing what information would be most useful for you on the new Xero Partner Hub homepage.

    This is something our product team have eyes on for the longer term but there are a few other pieces of work lined up first.

    For now we'll continue to track interest of this here and I'll share as soon as there are any updates.

    Nicole Mobilia supported this idea  · 
  16. 48 votes

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    Hi team, it’s been interesting to read through all the comments in this thread. We appreciate the ask and the detail you’ve shared around how these changes could make the client edit screen easier to work with when you’re moving quickly between clients.

    This idea is now in Gaining Support, which me

    This idea is now in Gaining Support, so it’s open for the wider community to add votes and comments. We’ll keep following the discussion as more perspectives are shared.

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    Nicole Mobilia commented  · 

    An upgrade should be an improvement, the new layout is not user friendly, there is too much white space, the icons and widgets are too big; it is difficult to navigate

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  17. 57 votes

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    Thanks for feeding back on the Client search, Carey. The way that search works for the new client list experience is a little different to the older experience, and partial matching is not a feature with this new search.

    While it's not in our roadmap atm, our team are keen to stay close the support this idea receives and will consider in future planning. I'll share if there are any updates here.

    Nicole Mobilia supported this idea  · 
  18. 26 votes

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    Good to understand the details that you find most useful when quickly reviewing jobs, William. Thanks for sharing with us here.

    For now, we'll get an understanding of others that'd also like to see this through your idea, here.

    Nicole Mobilia supported this idea  · 
  19. 43 votes

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    Hi everyone, we appreciate your feedback and would like to share an update on this idea.

    Tax Manager is a new feature currently in beta and was released early to give users access to ready to start returns and the lodgment widget.

    There are a number of additional features being worked on to enhance Tax Manager that you can read up about on Xero Central, and you'll also notice a 'Coming soon' button within Tax Manager to see what's in the pipeline.

    Showing the count of returns based on their status is something we're currently working on and I'll share again here when this is released. Thanks for your contributions on product ideas.

    Nicole Mobilia supported this idea  · 
  20. 339 votes

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    Thanks for your feedback on the new homepage here. We appreciate what works well and not so well for our customers with the new experience. Our product team have been taking this all onboard as they continue to plan their roadmaps. Since initially released in beta, they've made some changes to the 'Cash in and out' and 'Chart of accounts' widgets so when customising your view you'll now have the options to 'Make larger' or 'Make smaller'.

    Right now, they're also considering sizing of other widgets and your contributions in this idea are super useful to their exploration of this. I'll be sure to share any further updates of the sizing of widgets with you all here.

    Nicole Mobilia shared this idea  · 
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