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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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  1. Hi all. We have recently come over the Xero from Attache.
    Several hundred times per month in Attache, we used the product look up option for individual products sold on Invoices and the same for individual products on Purchase orders however xero currently does not offer this as outlined below.
    By putting in a code into the search area for invoices and P/O, we would like the option to search for that item, then click on the product that is identified as the one we want to look up, and bring up the invoice or purchase order the product is…

    1 vote

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  2. This is NOT a duplicate of https://productideas.xero.com/forums/939198-for-small-businesses/suggestions/44961124-global-search-search-items-by-description.

    I am suggesting that within the Invoicing section of Xero, where a Search can be initiated, a checkbox is required that will "Include Description" - allowing customers to search for an invoice by the contents of the description field.

    I understand the performance impact on the overall system of putting this feature in the "Global Search" box, hence my suggestion to make it an "Optional" search via checkbox.

    Because the invoice reference field was reduced to 255 characters (https://productideas.xero.com/forums/939198-for-small-businesses/suggestions/49018595-new-invoicing-remove-255-character-limit-for-ref), this would be the only way to be able to find…

    18 votes

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     ·  8 comments  ·  Invoicing  ·  Admin →
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  3. Until recently when I saved a packing slip the default name was eg 'Packing Slip Inv - 4080'.

    Then recently after you dated your system the packing slips are now called eg 'Invoice Packing Slip Inv - 4080'.

    Can you change it back to remove the word invoice as it can cause confusion and staff may send the wrong document to suppliers and customers as both look like invoices.

    I am changing the name manually but it was simpler and clearer before Xero added the word 'invoice'

    If you can change it back that would be great and I'm sure…

    3 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi, thanks for sharing your feedback about this.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  4. Move multiply rows in invoice template and insert multiple rows in invoice template

    5 votes

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    2 comments  ·  Invoicing  ·  Admin →
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    Further to our previous update on this request, we'll continue to track the interest for adding multiple lines at once from this idea.

    As for this idea, the community can add their votes and comment to share additional detail about how this idea could also improve their experience with Xero.

  5. It would be great to be able to group certain lines of an invoice together (for example by adding some spacing between groups), to make long invoices more readable and logically coherent.

    It used to be possible to add spacing on the Classic invoicing page by pressing Enter a few times on the description field, but this no longer works on the New invoicing.

    92 votes

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    39 comments  ·  Invoicing  ·  Admin →
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    Hi team, thanks for sharing detail of the value in this idea in the ways you invoice.

    We've just released a new line item grid in invoicing which includes the ability to manually add blank rows and shift these to where you're like them placed in your invoice.

    That said, I want to be transparent in how this works - When you save your invoice any blank lines will be removed. So, if you'd like blank lines to help break your invoice into sections, you'll need to enter a character in the Description field of the blank line. Even a full stop '.' or dash '-' would suffice. 

  6. Pleas add sort options to the search results by header items. Xero shows results in a random order, very annoying when trying to find a transaction.

    1 vote

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  7. Xero needs a function where you can trigger your recurring invoices to go out at an earlier date in the run up to the holiday season. So, for example, my recurring invoices are set to go out on the 25th of the month, but I had to manually recreate them to go out on the 19th of this month, before my clients' close.

    Although I found lots of info online, and on ChatGPT, about the possible options for doing this, after exploring ALL of these options, not one of the proposed methods aligned to the current Xero set up -…

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  8. When two users open the same invoice draft on different devices and make changes simultaneously, only the changes made by the last person to save and close the invoice are retained, resulting in earlier changes being overwritten.

    It would be very helpful if Xero could restrict invoice drafts to be opened by only one user at a time, or provide a warning/lock to prevent simultaneous editing and accidental data loss.

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  9. On the send statement page add a filter, so that you can filter by the number of days overdue. So that you can easily send different statement reminders based on how overdue the amount is. e.g. If a customer has invoices that are only 30 days overdue send a friendly statement reminder, if the customer has invoices more the 180 days overdue send a legal action statement reminder.

    It would be good if this could be incorporated into the Smart lists on the contact page also.

    It would also be very helpful to be able to exclude client with credit…

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  10. I would like the ability to select the attachment to a billable expense to the invoice. At the moment it can create a line item for each billable expense, but it doesn't bring the attachment over. So it means downloading the attachment from the billable expense and uploading to the invoice. Could we just have an option to add the attachment to the invoice as well.
    This would be very handy and streamlined, as many clients require back up of the billable expense.

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  11. Batch download of Validated eInvocie from Malaysia LDHN

    This idea is related to eInvoice from Malaysia LHDN, send individual invoice section.

    Once sending the email to MyInvois@invoi.ci, and after validated, the e-invoice will be added to file attachment.

    There is currently no option to be able to batch download these multiple eInvoice that is validated in the file attachment section.

    Please find the attached and reference below for Send individual e-Invoices:
    https://central.xero.com/s/article/Send-e-Invoices-to-the-IRBM#SendindividualeInvoices

    Thank you

    7 votes

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     ·  2 comments  ·  Invoicing  ·  Admin →
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  12. Currently, in order to send multiple invoices at once, each invoice has it's own email address box to enter the recipient's email, there is no selection available to send multiple invoices to a custom email address in one click.

    This would be most helpful, especially when multiple invoices are required to go to a different email address (from the default contact email). At the moment this means entering a different email into each individual address box, even if this means entering the same email up to 50 times for each invoice selected.

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  13. Can we get affirmed added if we are using stripe to process the transaction?

    1 vote

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  14. The button to view attachments was at the top of the page in classic invoicing but is at the bottom in new invoicing. Our sales transactions are imported from our point of sales software via API. Every sales invoice has an attachment and we now have to pointlessly scroll down to the bottom of every invoice before we can view the underlying report. Please put the attachment button back in an accessible place!

    19 votes

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     ·  3 comments  ·  Invoicing  ·  Admin →
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  15. When using the mobile app, currently once an invoice has been completed and emailed, it says "unpaid invoice" in a blue banner at the top. It is sometimes difficult to notice the little popup which says "invoice sent" at the bottom, and this could lead to the invoice being sent again.

    Changing the color of the banner at the top (i.e. to green) would be a nice visual indicator the email has already been sent.

    2 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi Brandi, thanks for sharing this idea. We can see how a color-coded banner could make it easier to manage on the mobile app. We have moved this idea to Gaining Support, which means the Xero community can now vote and comment to show their interest. If this is something your peers would like to see as well, we'd love for you to share this with them and welcome others to join the conversation and add their support. We'll keep an eye on how this develops and share updates along the way.

  16. Quickly get invoice links from invoice list (instead of going into every individual invoice) to share in separate CRM so team can easily follow up outstanding invoices.

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi, thanks for sharing this idea about having invoice links available from the Sales overview/Invoices lists.


    Now it's up to the community to get behind and support your idea. Make sure you share it with any colleagues that this could benefit, so they can add their votes anbd comments too!

  17. When adding many backup files to an Invoice it would save time if there was a check box to "attached ALL files to online Invoice" rather than having to tick each file.

    7 votes

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     ·  3 comments  ·  Invoicing  ·  Admin →
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  18. If not already in the pipeline, please make it possible to Sync multiple PayPal accounts! We have three businesses under our ABN/umbrella - and would really like to be able to sync ALL paypal accounts, not just the one.

    1 vote

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    Hi Tom thanks for sharing your idea, and letting us know the changes that matter most for you. Appreciate having multiple paypal accounts linked to an organisation. We've moved this idea to gain more support from the community and now it's upto the community to get behind it and support it. You may share this with your friends and colleagues who would also like this change to be made in Xero.

  19. Please can there be a functionality in Xero to create a template that splits the invoice into two or more codes.

    3 votes

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    2 comments  ·  Invoicing  ·  Admin →
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    Thank you for sharing your idea and letting us know what changes matter most to you!

    We've completed our review, and your idea is now open for community support. This is your chance to rally behind it: please share the link with colleagues who would benefit, as their votes are crucial.

    Other members can now also comment to share additional details on how this feature would improve their experience with Xero.

  20. It'd be useful to have the ability to paginate from the top of the Sales Invoice list screen to avoid having to scroll down the page.

    2 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    We're grateful for your idea submission and for clearly articulating the changes you need. Having completed our review, your idea is now in the hands of the community to champion and support.

    Please share this widely so colleagues can cast their votes. Members can also contribute by commenting on how this idea would further enhance their use of Xero.

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