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Payroll & expenses

Customer ideas for Xero Payroll, employees, expenses and using Xero Me

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Payroll & expenses

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576 results found

  1. Please can the ability to calculate attachment of earnings deductions be built into the payroll module?

    70 votes

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    14 comments  ·  Payroll  ·  Admin →
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    Hi everyone, thanks for your feedback on having Xero automatically calculate AEO & DEA as a percentage. We appreciate you sharing how you're currently managing these deductions in payroll.

    As you’ve found, the existing Earnings Order pay item requires deductions to be manually calculated, which we understand impacts your workflows for employees with variable earnings.

    We want to be upfront that there aren't any current plans to develop this in Xero payroll.

    While automated calculations for Earnings Orders aren't on the foreseeable roadmap, we will continue to monitor interest in this space. Thanks for continuing to shape the future of Xero.

  2. With the advent of Open Banking, it would be great if when you submit the payroll, it could also utilise OB to physically make the payment to the employee also. This would help automate the whole payroll process.

    16 votes

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    8 comments  ·  Payroll  ·  Admin →
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    Hi team, we appreciate anyone that was involved in testing of this feature, and I'd like to share that work for this has progressed .

    We look forward to offering direct wage payments via open banking with Crezco to all UK payroll orgs soon.

  3. I have multiple 2018 bills to pay generated from the US Xero Payroll feature that I can not delete nor apply credit memos to. Those were always "locked" bills. I've been trying to void or zero out these bills for years and apparently, there is no way to actually do this. I've spent hours with customer support to no avail. Please put something in place to allow users/me to accomplish this task. My AP bills are messy and my cash basis balance sheet is messy. Journal entries are not a solution as the bills will never go away using this…

    4 votes

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    2 comments  ·  Payroll  ·  Admin →
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    Hi team, we appreciate your input in Product Ideas and the idea shared here. Since US payroll was removed from Xero in 2019 we don't have any plans for making changes in the product for this.

    We understand it's not the ideal solution however if you have tax bills or payroll transactions that weren't marked as paid before Payroll was decommissioned, you can post manual journals to adjust the balance of the relevant accounts.

    While you can post manual journals to most accounts in Xero, there are some exceptions such as accounts payable. You'll need to use other methods to make adjustments to these account balances we have some help to guide you on this in Xero central.

  4. send notifications for declined expenses (Xero Expenses). the only notification send is for approve expenses but not for declined expenses

    25 votes

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    Hi community, returning to share an update on the work we had done here - Though our product team started releasing updates to the notifications we quickly found that this meant some users began receiving a lot more notifications, and we've made the tough decision to switch these back off.

    In time our team would like to create controls so users can set notification preferences. However, this will require considerable work and not something we commit to right now.

    We're going to shift the idea back to Accepted and soon as we can pick this up again I'll make sure to share an update here.

  5. Currently payroll is only able to child support as a deduction.

    In Australia, there is a protected amount that employee needs to earn before the deduction is taken out of their pay. There isn't a function that will allow this currently.

    Payroll officers manually have to keep track of this and remove the deduction if protected amount is not reached. Small businesses with a few employees would be able to keep track but for the likes of a bigger business with more than 20+ employees, this would be a nightmare.

    34 votes

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    10 comments  ·  Payroll  ·  Admin →
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    Thanks for your patience whilst your idea is gaining traction.

    We've reviewed your idea and have updated it's status to Gaining Support.

    Whilst this idea isn't currently in the pipeline, we'll keep monitoring the activity and will keep you updated on the way.

  6. Currently expense reports are not fit for purpose. You can't even order non-approved expenses by date or export them.

    You need to be able to order unapproved expenses by date and by project/customer.

    You need to be able to add description and project/customer information into the expense claims report.

    Xero is **** at expense management frankly and with a few minor changes could be so much better. I should get a refund on my subscription for the wasted time.

    14 votes

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    Sorry to hear your're not satisfied with Xero Expenses, Jeremy. Appreciate there are a few things that you've noted that you feel could enhance your experience when using expenses. 

    We do try to keep one idea per thread to make it simple for community to understand what they're adding their support and to help share this back with our product teams. I've adjusted the title of your idea here to reflect exporting expenses. We have an idea for changing the sort order here, and  you're welcome to start new ideas for any other points you've shared too. 

  7. Quickbooks has "motion tracking" mileage, meaning the user doesn't have spent time entering their starting and final postcodes, they literally just turn the feature on and it auto records their mileage via GPS. I have clients (using Xero) who are on the road everyday for business purposes and this feature would be so useful for them to save time.

    25 votes

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    Hi everyone, thank you for feeding back and sharing with us through the idea here. We appreciate why you'd like to see automated mileage tracking developed within Xero expenses.

    While our team have a keen eye on the idea and interest in exploring this in the future we want to be open that resources are across other important work atm and there are no plans to develop this, this year.

    We'll continue to track the interest and keep you updated of any change for this through the idea, here.

  8. timesheet - indicate public holidays + add radio buttons selection for:
    1. pay as normal (public holiday)
    2. worked holiday + entitled to 1.5 pay + day time in lieu
    3. worked but not entitled (no extra pay or time in lieu)

    37 votes

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    10 comments  ·  Payroll  ·  Admin →
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    Thanks for your patience, it’s been a little while since you raised this idea, so we wanted to check in. We've now reviewed this idea and have moved it to Gaining Support status. Our product team are keeping an eye on this idea and we will continue to share updates as things evolve.

  9. In payroll we'd like to be able to see projected annual leave/holiday pay

    16 votes

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    4 comments  ·  Payroll  ·  Admin →
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    Thanks for submitting your idea on having projected leave, we know this will help with approving future leave requests.

    To help your idea gain traction, please share it with colleagues so they can vote for it too. The comment section is also open for all members to share how this feature would improve their Xero experience.

  10. when in an employee file, be able to search by entering next employee's name you want to view next instead of having to scroll down to the name

    15 votes

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    5 comments  ·  Payroll  ·  Admin →
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    Thanks for your patience, it’s been a little while since you raised this idea. We can see this idea has been steadily gaining support, so we've update the status to match. Our product team are keeping an eye on this idea and we will continue to share updates as things evolve.


  11. The ability to import a spreadsheet with employees details to bulk update their information.

    23 votes

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    5 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  12. Ability to add employee’s emergency contacts and export it.

    Purpose: Users can have their employee’s emergency contact in case they need to contact them.

    66 votes

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    32 comments  ·  Payroll  ·  Admin →
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    Hi everyone, thanks for sharing how important accessing emergency contact information is for your team's wellbeing. We understand your desire to include emergency contact details in payroll reports.

    This isn't something on our current roadmap, however our product team has reviewed this and moved it to Accepted status for future consideration.

    In the meantime, some members mentioned valid workarounds such as reviewing the details directly in the employee record or creating an emergency contacts list outside of Xero.

    We'll continue monitoring community interest as we plan future updates to Payroll reports.

  13. Payroll Department Coding - to be able to put a department code on all payroll categories and report to show employee name/gross wages/department coding assigned to payroll. The only way in Xero at the moment is through timesheets but this does not allow for all payroll categories to have a department code allocated. And when producing a timesheet report it does not show the $ gross wages for each employee only the hours. Need to include coding on allowances, leave and super.

    54 votes

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    10 comments  ·  Payroll  ·  Admin →
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    Hi everyone, thanks for sharing your feedback on payroll tracking. We understand some of you want to see gross wages, tax and super broken down by department and timesheet categories.

    In May 2025 we released an update which allows super and leave to be allocated to employee groups, which helps track full wage expenses across departments or cost centre.

    As you’re aware, our timesheet reports can be filtered by tracking categories, however the reports summarise hours rather than a total wage breakdown.

    We've shared this idea with our product team. We really appreciate the feedback however further payroll tracking features are not in the near term roadmap so we'll update the status to Not in Pipeline at this time.

    We’ll continue to monitor your interest and feedback as we plan future improvements to Payroll reporting.

  14. 53 votes

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    16 comments  ·  Payroll  ·  Admin →
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    Hi everyone, thanks for sharing your stories about the time it takes to manage timesheets. We definitely want to make these types of administrative tasks more efficient.

    We've reviewed this suggestion and agree it’s a need that we’d like to address in the future.

    While we aren’t in a position to start building this just yet, updating the status to Accepted ensures it’s flagged for consideration by our product team during future planning.

    We’ll continue to monitor the interest here and will provide further updates as they become available.

  15. UK Payroll- Access to a communal time off calendar for all employees.
    As a smaller business we try to have one employee off at a time where possible- it would be hugely useful if they could access a shared leave calendar in the same place as they request leave & submit timesheets from. This would pull data from my admin overview calendar and stop me having to create external calendar in iOS and another in android which leads to missing data etc and wasted holiday requests. They could see if the leave they want is available prior to the request.

    34 votes

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    9 comments  ·  Payroll  ·  Admin →
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    Thanks for your patience, it’s been a little while since you raised this idea, so we wanted to check in. We can see this idea has been steadily gaining support. Our product team are keeping an eye on this idea and we will continue to share updates as things evolve.

  16. We have just moved onto Xero Payroll and it would be very helpful if employees could add notes to their timesheet each day.

    24 votes

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    8 comments  ·  Employees  ·  Admin →
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    Thanks for your patience, it’s been a little while since you raised this idea, so we wanted to check in. We've now have moved it to Gaining Support status. Our product team are keeping an eye on this idea and we will continue to share updates as things evolve.

    To help this idea gain traction, please share it with colleagues so they can vote for it too. The comment section is also open for all members to share how this feature would improve their Xero experience.

  17. Add the ability to extract data from scanned receipts in the Xero Expense web app.

    At the moment, both the mobile app and HubDoc can automatically scan receipts and extract data (date, amount, payee, etc). This doesn't work in the web app and Hubdoc cannot send documents to the Expense app.

    We use a document scanner to scan multiple reciepts at a time and then batch upload to our expense keeping app (Zoho Expense). Drag and drop multiple receipts into Zoho Expense and the software will automatically extract the data from multiple reciepts at a time. This is more user…

    21 votes

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     ·  5 comments  ·  Expense claims  ·  Admin →
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  18. Ability to generate a report with start dates for all employees as well as birthday dates reports.

    57 votes

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    14 comments  ·  Payroll  ·  Admin →
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    Hi everyone, thank you for sharing your feedback on the Employee Contact Details report.

    In 2024, this report was updated to include date of birth and age. We’ve noted the suggestions to include start and end dates as well.

    Adding further details to this report is not on our current roadmap. As a result, we are moving this request to 'Not in Pipeline.'

    We appreciate your continued ideas and feedback, and we will let you know if our priorities change.

  19. When adding new Pay Items in Australia, Reportable as W1 should be ticked as a ticked as the default as the vast majority of Pay Items in Australia are Reportable under W1.

    Every time the award changes and we import pay items from Deputy, the new items have Reportable as W1 turned off and we have to manually change them.

    Changing the Xero default may or may not fix that problem but it should be the default nonetheless.

    33 votes

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    8 comments  ·  Payroll  ·  Admin →
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    Just wanted to touch base regarding this idea as it's been a while since we've posted an update.

    We've reviewed the votes and comments of the community and have updated the status to Gaining Support.

    Whilst this isn't currently on our product team's roadmap, we're monitoring the activity on this idea and will keep you updated as the idea gains support.

  20. Most businesses have their employees incur expenses, such as mileage, which are chargeable to their clients. This means that the expenses need to both be added to invoices to clients and paid back to employees. This should really be done by simply getting employees to submit their expenses using, for example Hubdoc. However, at the moment, the systems available allow to to only one of the 2 things described above thus creating a lot of unnecessary admin work and potential inconsistencies between what has been charged to clients and what has been paid to employees.

    In large companies there is…

    2 votes

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