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Payroll & expenses

Customer ideas for Xero Payroll, employees, expenses and using Xero Me

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Payroll & expenses

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865 results found

  1. Provide the functionality to receive leave requests by SMS notification.

    1 vote

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    Thanks for sharing your idea with the community here, Rachel. I see it hasn't really picked up interest and with the ability for employees ti submit leave requests via the Xero Me app that is accessible from a mobile device we don't have any plans for developing SMS capability.

  2. Hello,

    I wanted to take a moment to share a suggestion that I believe could significantly simplify our payroll process. It involves the implementation of a bulk upload feature, which would allow us to handle payroll data in a more efficient manner. We will need a template that contains essential details for each employee. These details may include the employee's name, rate of salary, and various pay items relevant to their compensation. This would reduce the time and effort invested in processing payroll.
    Thank you,

    Best regards,

    4 votes

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    Thank you for sharing and engaging with us about this on Product Ideas, team. While we understand wanting to see developments, as you may have recently read - We’ve been offering Pay Run to our Global Edition customers since 2011 to provide basic payroll functionality. However, over the years, we’ve focused our efforts on making solutions available which offer enhanced features and a deeper integration with the Xero platform, such as Xero payroll in AU, NZ and UK, we've also seen newer payroll solutions in regions available through the Xero App Store (such as Gusto in US). 

    With this focus, we’re making some changes to Global Pay Run to help you manage your payroll more effectively;

    - From 23 July 2025 Global Pay Run will become read-only. You'll still be able to see all your past payroll information, however you will not be able to process any new pay runs…

  3. Custom Fields for Payroll Items - eg Item is included in Payroll Tax or Workcover remuneration or CoInvest reporting

    10 votes

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    Hey Jen, thanks for submitting your idea! 

    Just checking if you're referring to Custom Pay Items, which are already available in Xero Payroll.

    If not, could you let us know some examples of custom fields you require, that aren't already available in Xero Payroll?

  4. Currently, for monthly employees, Xero does not take into consideration the fact that they have been set up to be paid the same amount each month, therefore the days in the month are meaningless from a pay perspective. Unfortunately, this means that the basis leave accrues on to work out how many hours a public holiday/personal/annual leave day should be when leave is entered is also meaningless. Instead of defaulting to 7.6 (or 8) hours/day leave taken, it does a calculation based on the number of working days in a month. So if someone is being paid on the basis…

    36 votes

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     ·  14 comments  ·  Admin →
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  5. New Employee start date is part way through a pay week. The New pay run does not recognise the start day and calculates an entire weeks pay.
    This requires manual calculation and double check if the pay run has been recalculated. Open to errors and over payment

    18 votes

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  6. Include a note section on employee timesheets to enable employees to note where they have worked/ how long they have worked at various locations.

    16 votes

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  7. Client has just realised that they hadn't entered an IRD number into Xero Payroll details for one of their contractors on withholding tax. Xero Payroll allowed the submission of payday filing to go through without error or notifying the client of the missing information.

    6 months later, client is contacted by contractor to say IRD don't have any record of withholding income or tax withheld on behalf even though the details were submitted and tax paid on to IRD. Without the IRD number, IRD was unable to allocate it to the contractor's income records.

    I don't think this should be…

    1 vote

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  8. Are you likely to increase the number of employees you can have in Xero to more than 200? We don't want to move from Xero but may have to if the numbers can't be increased.

    5 votes

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    1 comment  ·  Admin →
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    Hi team, while we appreciate you raising the idea here, the cap of processing payroll for 200 employees is to prevent any issues with your user experience - Going over this could slow down the payroll function, and create difficulties when you run payroll reports.

    If you do need to process larger payrolls, we suggest taking a look at our third-party providers in the Xero app store that can serve your needs and handle larger payroll data.

  9. Payroll/Wages Payable Reconciliation
    It is quiet difficult in Xero to find out wages payable error done because there is no system of matching wages payment with the payroll journal at the transaction allocation stage.
    e.g. as we get the suggestions to allocate a payment received against an invoice, it should be similar with the wages.
    If there is any over/under payment it will be detected at the transaction allocation stage as there won't be any matching payroll transaction existing. This feature is there in MYOB. This is the only reason where I find MYOB better than Xero.
    Sometimes client does…

    5 votes

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  10. From the moment you post a payrun, and this can be 1 day or 10 days before payment is made, employees have access to their payslips. To pull an ABA from the payrun, you need to post the payrun first. I process payroll for over 30 business's. Part of that process, as I am sure it is for any agent or employee bookkeeper, you generally need to get an approval (even the filing for STP makes you verify that an authorised person has checked it). This approval is an email to the client with the payroll information (including ABA file)…

    7 votes

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  11. When go in to view/approve timesheets have the ability to set a default pay calendar to use (currently all pay calendars including archived pay calendars come up). And the pay calendar for last week (defaults to the current week which means need to scroll down and repeat each time you view/check a new employee). Not very time efficient

    6 votes

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  12. It was bought to my attention after using xero for over 2 years that depending on how you pay your staff using multipayment or individually that when you reconcile if your staff have access to contacts then they will see the payments made.

    This is a concern for me that they can see the amounts whether your reconcile as a bulk amount and allocate to them or a generic contact - if you use the cash coding area then xero creates a dummy payee called unknown which again can be seen by your staff with standard access.

    They can also…

    6 votes

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  13. When downloading the individual payslip it would be nice if the PDF would say the persons name rather than the default filename of Payslip (1) etc
    Other payroll software such as Shape does this. Shame that Xero doesn't

    3 votes

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  14. I have different managers responsible for different employee timesheets so therefore I would really like the ability to authorise specific managers to employees. Am still using mostly paper timesheets because of the massive deficiencies in the XeroMe ones (think is one of the many reasons).
    I don't think its appropriate that anyone authorised can access all timesheets as it does nothing but create confusion and the potential to authorise the wrong ones. Also unnecessarily time consuming.

    Is it possible to please add some tickboxes/controls to remove this hurdle?

    25 votes

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  15. When reviewing the 'Account Transactions' report in Xero there is an ability to filter by 'Source' type. However, only the 'Select all' option includes Payroll Expense Journals.

    Considering I can filter around every other transaction type, I don't see why Payroll Expense Journals can't be added as a source option?

    I know exporting to Excel works as a workaround - but considering every other source type is available adding one more shouldn't be difficult?

    6 votes

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    Hi team, appreciate recent feedback when we recently merged this idea to this one. Understand that there's a bit of a difference in what's being asked between the two ideas, and we've unmerged to continue to track these ideas separately. 

    Being open there are no current plans to add a filter for Payroll expense journal to Source, however we will continue to get a sense of the interest in this and let you know if any progress is made, here. 

  16. It would be great if we could code annual leave to another account code other than salary and wages. Currently we manually journal these costs to another account in the ledger to separate them. This helps with reporting wages like for like.
    Thanks :-)

    24 votes

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  17. I look after a business that has been advised by the ATO that their PAYG has cycle has changed & they must remit the PAYG tax to ATO within 7 days of each payrun. This means we currently have to make a manual payment for PAYG to the ATO each week, more if there there happens to be an extra pay run for some reason. Payroll software we use for other clients in the same sitiatuon has the functionality to include the PAYG payment with the ABA file for the payrun, which means everyting is automated. It would be great…

    12 votes

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  18. Many of my clients prefer a 37.5 hour work week (7.5 hours a day) to a 38 hour work week (7.6 hours a day).
    I am able to set the leave accruals to a 7.5 hour day but the standard work week in "'Assign default leave types" is always 38 hpw and I have to manually change it to 37.5 to match the leave accrual.
    I can remember to do this but many of my clients do their own employee set-up and will not remember to change that 38 hour work week to 37.5 each time they set up a…

    10 votes

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  19. When clients use Xero Me they use the notes section on the timesheet to communicate and for some staff advise their managers what tasks they have completed on that day. Xero help confirmed today these notes are no longer visible once the timesheet is approved meaning we have lost visibility of this information. My client is very unhappy that I did not advise them of this issue, unfortunately as this is a new way of completing the timesheets I wasn't aware this was going to happen, previously my clients were sending me a spreadsheet each fortnight and I was manually…

    17 votes

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  20. Have tax rates added to Pay Items and or a way to add employee tax rate to unscheduled pay runs so you don't have to edit tax rate when processing.

    This will ensure correct tax rate is applied to all employees every time a pay is processed, whether is a normal pay run and or unscheduled pay (bonus etc)

    1 vote

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