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Payroll & expenses

Customer ideas for Xero Payroll, employees, expenses and using Xero Me

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Payroll & expenses

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600 results found

  1. Suggestions:

    The Payroll /Or Payrun system can also be currency optional

    Companies are becoming more international. The online office model is not limited to the workplace, and salaries will be paid in different currencies. This is probably going to be a trend.

    12 votes

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    2 comments  ·  Payroll  ·  Admin →
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    We appreciate the input and interest this idea has received overtime. However as you may have recently received word - We’re making some changes to Global Pay Run to help you manage your payroll more effectively;

    - From 23 July 2025 Global Pay Run will become read-only. You'll still be able to see all your past payroll information, however you will not be able to process any new pay runs after this date. 

    - Global Pay run will be retired after April 2026, at which point you'll no longer be able to access pay run. 

    This also means that we don't have any plans for further development of our Global Pay Run product, and will move any ideas related to this on this site to Not planned. 

    If you're from a region where we offer dedicated payroll products (AU, NZ and UK) specifically designed for your regions unique requirements,…

  2. Would be great if Xero could trigger an automated (email and/or text) reminder to the superannuation payment approver 10, 5 and one days out from the superannuation due date each quarter.

    A similar reminder feature already exists in XPM for Activity Statement Lodgements - reminders can be turned on.

    Xero also has the ability to automate reminders to Customers around bill payment.

    Xero has the email and SMS of the superannaution approver already on file.

    Advantage of these reminders:

    • Super gets paid on time - we're all human and life can take over and sometimes things get missed - a…

    184 votes

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    17 comments  ·  Payroll  ·  Admin →
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    Hey everyone! Thanks so much for your feedback and for sharing your thoughts on this. It’s clear from the support this idea has gained that automated reminders for superannuation payments could be a huge help for many of you. We hear you and can see how this could make managing your obligations smoother.

    Our product team has taken a look at this and we’re exploring how we can build it in to help you stay on top of the proposed PayDay Super changes. It’s on our roadmap, and we’ll keep you posted as things move forward. 🙂

  3. Would really like the option to have a second layer to approve leave. I am a HR Manager and find it hard when the manager approves leave verbally and I do not get notified until later. I would like to see the option for HR or Finance to get a notification or get the option to approve prior to the manager so we can manage the employee leave status.

    13 votes

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    1 comment  ·  Payroll  ·  Admin →
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    Hi there, we appreciate you raised this a little while ago. Sending leave to multiple approvers isn't something we have plans for in the near term, so we've moved the status to Not in Pipeline. If it’s still highly valuable to you, welcome to start it again and see if it gets renewed interest.

    If gaining visibility over upcoming leave is important to your organisation however, we can point you in the direction of another Xero Product Ideas that our product team are currently looking into:

    AU Payroll - Permission - Function to allow leave authorisers to view Leave Calendar

    If this is something that would be useful for your organisation, feel free to add your vote and you'll receive updates as things progress.

  4. Please can we have the option in Regular earnings to have pay items that can be setup with day units and not hours so taht it shows on payslip as number of days x rate.

    Thank you.

    30 votes

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    17 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your feedback on having Xero calculate payroll based on days rather than hours.

    It's been a while since this idea was shared. To help us gauge interest on this, please share this idea with colleagues so they can support it too.

    The comment section is also open for all members to share how this feature would improve their Xero experience.

  5. We would definately want to see the hourly rate and hours for overtime for staff on annual salaries.
    At the moment the overtime hours are printed but not the rate of pay for the overtime.

    16 votes

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    7 comments  ·  Payroll  ·  Admin →
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    Thanks for your patience, it’s been a little while since you raised this idea, so we wanted to check in. We've now reviewed this idea and have moved it to Gaining Support status.

    To help your idea gain traction, please share it with colleagues so they can vote for it too. The comment section is also open for all members to share how this feature would improve their Xero experience.

  6. An option to enter a recurring message on payslips.

    28 votes

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    9 comments  ·  Payroll  ·  Admin →
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    Hi everyone, thanks for your input on this idea. We can see it's been a while since we've provided you with an update so just touching base to let you know we've reviewed this idea and have moved it to Gaining Support status.

    Whilst this idea isn't currently on our product team's roadmap, we're monitoring the activity and will keep you updated on the way."

  7. 2 TOIL options, TOIL accrued & TOIL Accrued in place of Overtime

    We are unable to mark a Time in Lieu Leave pay item as exempt from accruing SGC, which is not how the ATO classifies SGC for TOIL.

    We suggest having 2 TOIL categories, so that there is the option for a TOIL where SGC is required to be paid and one wit SGC exempt:- when super is accrued on overtime.

    22 votes

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    6 comments  ·  Payroll  ·  Admin →
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    Just a quick update on this XPI. While it's not possible to adjust the TOIL leave pay item to mark it as exempt from SGC as suggested, we can suggest an alternative approach that may assist.

    If you use the Cashed Out option when raising a leave request for TOIL, it will be reported as Overtime and SGC not accrue on the leave taken.

    Let us know if there are any circumstances where this approach wouldn't be suitable for your situation.

  8. Add in ability to forward date when a superannuation payment is processed. I would like to submit the authority when I review the monthly super but have the payment not made until it is actually due, which would be a date in the future that I enter.

    24 votes

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    16 comments  ·  Payroll  ·  Admin →
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    We appreciate you raised this a little while ago, thank you for your patience whilst we review. Whilst this isn't currently on our product team's road map, they've reviewed your comments and can see the value scheduling superannuation payments would bring. With this in mind, we've moved the status of this idea to Accepted and will keep you updated as we go.

  9. Expenses module: We want the ability to customise the Expenses Claim Reference.

    All expenses under the Reference are set as "Expense Claims," which makes it impossible to search specific claims/events or others. Can this not be customised within the expenses Module ?

    The recommendation from Xero is to revert to manual expenses, which defeats the objective of paying for the Expenses module. Any chance this can be added or will we need to remove the feature as there is no point paying for something we need to do manually?

    31 votes

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  10. We want to be able to open and complete the employees draft timesheet, if it has already been started. We have enough to do without starting again from scratch what the employee may have already done but just not clicked the submit button.

    It is idiotic that, as the owner and payroll manager, that we cannot see an employee's draft timesheets.

    As the business owner and Payroll Admin, we should:

    • not have compromise our recordkeeping by putting hours directly into the pay slip.
    • not have to rely on our employees being available to correct the timesheet at any point in…
    179 votes

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    36 comments  ·  Payroll  ·  Admin →
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    Hi everyone, these are the sort of updates I like sharing! This idea has remained top of mind for our product teams - We appreciate all your feedback and how we could improve managing and reviewing employee timesheets in Xero Payroll.

    With that I'd like to let you know that we're updating the timesheet admin experience, including a new timesheet list and a redesigned details view to help you find what you need faster.

    Join our early access program ✨

    We’d love your help to shape these improvements. We’re looking for customers who manage or approve employee timesheets to join an early access program. You’ll try the new interface and give feedback directly to our team.

    What you can expect:

    • Easier admin tasks: Navigate your list and details views faster (this only impacts admins, so there’s no change for employees)
    • Early access: Try these updates before they’re available…
  11. Hiding Voided Pay Run from showing on the Main Pay Run Page.

    It will be great to have a functionality that allows you hide payruns that have been voided from showing on the main payrun list.

    When approved payruns cannot be edited, the only option is to void and create a new one. If a functionality can allow editing approved pay run, then there will be no need. But now, we need to have a function to hide the voided payruns.

    A screenshot has been attached for clearer understanding for voting and implementation.

    2 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Hi team, we appreciate your feedback and sharing how this idea could benefit your business. However, as you may have received recently communication of - We’re making some changes to Global Pay Run to help you manage your payroll more effectively;

    - From 23 July 2025 Global Pay Run will become read-only. You'll still be able to see all your past payroll information, however you will not be able to process any new pay runs after this date. 

    - Global Pay run will be retired after April 2026, at which point you'll no longer be able to access pay run. 

    This means that we don't have any plans for further development of our Global Pay Run product, and will move any ideas related to this on the site to Not planned. 

    If you're from a region where we offer dedicated payroll products (AU, NZ and UK) specifically designed for…

  12. Be able to produce a payroll report for leave balances with a running balance. I want to be able to see all leave accrued, leave taken and the running balance in one report.

    61 votes

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    8 comments  ·  Payroll  ·  Admin →
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    Hi everyone, thanks for your suggestions regarding consolidating the information provided in the current leave reports and the suggestion to include a running leave balance.

    We appreciate that the current leave reports in Xero require exporting out of Xero and manual work to track running balances. We hear that this can add time to your workflows.

    After reviewing this idea, we're updating this idea to Not in Pipeline. Whilst we can see the value to you for this particular report configuration, this isn’t an idea that’s on our product teams foreseeable roadmap.

    We know this isn't the outcome you hoped for, and we value your input as it helps us understand what matters to the community. The idea remains open for votes so we can continue gauging interest. We’re constantly reviewing the level of support for your ideas, so will keep you updated if the status changes in the future.

  13. leave tracking report for requests that have not been completed, it could fall in previous payroll periods or current or future. This could offer more functionalities for payroll officer to track leaves in a larger payroll.

    8 votes

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    2 comments  ·  Payroll  ·  Admin →
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    Hi there, we appreciate you raised this a little while ago. This isn't something we have plans for in the near term.

    Not getting a lot of support from other members we’ll soon remove this from Product ideas. If it’s still highly valuable to you, welcome to start it again and see if it gets renewed interest.

  14. Leavers can only access payslips 14 days after leave date. 14 days is not enough time as the final pay ay not have been processed at this time. So final payslips then becomes a manual process. If P45's could also be accessed that would be great.

    24 votes

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    1 comment  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea, we understand sometimes employees need access to payslips beyond 14 days after their leaving date.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  15. It would be great if an employee could update their bank details and pay disbursements on their xero me app.

    54 votes

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    10 comments  ·  Employees  ·  Admin →
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    Hi everyone, thanks for supporting and sharing how enabling employees to update their own bank details in Xero Me would be beneficial to you.

    We’ve recently released updates to Xero Me so that employees can view and update certain personal details directly from their app. This is part of our ongoing work to give employees more control over their information and reduce manual work for payroll admins.

    However, the ability for employees to update their own payment details in Xero Me is not something we’re currently planning. When it comes to bank account and payment details, there are additional considerations we need to take into account. In many regions, employment legislation as well as fraud-prevention obligations mean we must be especially careful about how payment details are collected, changed and who can authorise those changes.

    We really appreciate you taking the time to share how you’re using Xero Me today…

  16. Ability to edit expense code and tracking code after approval and payment.
    This is to make up for there being no data validation capability for coding.
    The workaround is to run the Account Transactions report and run 'query tests' in Excel.
    Once the errors are found, you go back and edit the transactions for missing tracking codes, etc.
    With Expenses there is no ability to subsequently edit the transaction, though whihc measn you need to create journals which is inefficient and hard to audit.

    14 votes

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     ·  3 comments  ·  Expense claims  ·  Admin →
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  17. Please add an opening balance for the Working Holiday Maker tax rate

    When a Working Holiday Maker (WHM) reaches the earning threshold of $45000 they must be taxed 32.5% (instead of 15% prior to $45K per financial year). When an employee is set up in Xero as a WHM this tax calculation is automatic as along as the full $45K was earned with the current employer. If the employee has earned $45K prior to starting with a new employer Xero will calculate the WHM tax as 15% instead of 32.5% and there is no option to set an opening balance.…

    18 votes

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    3 comments  ·  Payroll  ·  Admin →
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    Thanks for your patience, it’s been a little while since you raised this idea, so we wanted to check in. We've now reviewed this idea and have moved it to Gaining Support status. Our product team are keeping an eye on this idea and we will continue to share updates as things evolve

  18. Ability to email payslip before the pay run is posted. This way the employee can come back to the pay clerk with any feedback on hours or allowances before the pay run is completed and filed through to myir. The reduces the need to revert the pay run before the "final" posting and payment made to employees. Reverting the pay run impacts on IRD when IRD have begun their processing as they have to do a manual amendment to pick up any changes once the pay run is re-posted. I have advised by IRD they have to make manual amendments…

    5 votes

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    3 comments  ·  Payroll  ·  Admin →
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    Hi everyone, I wanted to provide an update on this idea. As you're aware, In Xero it's not possible to email payslip to employees before posting the pay run.

    As mentioned here, the workaround is to manually download the payslips and handle this outside of Xero.

    We want to be up front, our product team don't have any plans to develop a feature to email the payslips from a draft pay run.

    We know this isn't the answer you were looking for. Please continue to support ideas on this forum as it really does help drive the future of Xero.

  19. I have a client that needs to apply the Apprenticeship levy and this is not available on Xero Payroll as this is normally a function for large companies and not small companies that Xero are focusing on. This is a small company, but do form part of a large UK group therefore are sucked into reporting this to HMRC. Can this function be integrated into Xero payroll to be switched on when needed? I am sure it won't be a large effort for the Support Team at Xero. More and more clients are using Xero including larger companies and this…

    59 votes

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     ·  15 comments  ·  Payroll  ·  Admin →
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  20. Turn off the mileage claims option in the Expense Settings .. currently one cannot do this ... we have never used this option, and it's a pain when we use the Xero expenses app as it adds another layer to inputting an expense.

    17 votes

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     ·  6 comments  ·  Expense claims  ·  Admin →
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