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Payroll & expenses

Customer ideas for Xero Payroll, employees, expenses and using Xero Me

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Payroll & expenses

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623 results found

  1. We have had the unfortunate event of an employee pass away whilst still employed.

    I would like to suggest that Xero make it easier for companies to be able to process a death benefit payment (ETP - type D) within the system rather than having to process this manually and then having to do journal entries for the system to balance correctly. And to then have to process paper copies of PAYG payment summaries to report this to the ATO.

    5 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Our sincere apologies for the delay in replying, we're so sorry to hear of the sad circumstances that led you to bring this idea to us.

    We've reviewed your suggestion and have moved it to Gaining Support. Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

    Our product team will continue to monitor the communities responses which helps them to shape Xero in the future.

  2. Remove the feature of 'Other Previous Earnings', or an option of allowing us to choose whether to have this feature. Grouping all previous pay items into 'Other Previous Earnings' in the same financial year is confusing and our employees won't understand what it is for. Please get rid of it!

    46 votes

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     ·  16 comments  ·  Payroll  ·  Admin →
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  3. The week ending period on the Timesheet Detail Report is Monday to Friday and cannot be adjusted.

    Oaur pay week runs from Wednesday to Tuesday. We have to duplicate data on an Excel spreadsheet for reporting for management.

    It would be very useful if the week ending period could be edited so we could use the reporting in Xero and save time processing payroll.

    28 votes

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    8 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea on filtering the Timesheet Detail report in-line with your pay schedules. Currently you can customise and re-order the Columns, however there is no direct option to filter on a singular pay frequency or pay period.

    To help your idea gain traction, please share it with colleagues so they can vote for it too. The comment section is also open for all members to share how this feature would improve their Xero

  4. When processing payroll, be able to see a comparative between current pay run and previous pay run before completion/filing to identify any discrepancies.

    114 votes

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    5 comments  ·  Payroll  ·  Admin →
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    Hello everyone, while you can currently export reports to compare pay runs, we understand the value of having this capability built directly into Xero and have been following this idea closely.

    For now, AU and UK organisations can use the Payroll Activity Details report for one employee at a time by selecting the relevant date range for the pay periods. To help prevent errors, we recommend checking that employee pay templates are set up correctly, ensuring future pay runs are consistent and accurate.

    Although this isn’t on our roadmap at present, we recognise the impact it'd have for customers and will continue to consider it as we plan future payroll enhancements. We’ll share any updates related to payroll comparatives here.

  5. The new NZ WorkRide scheme works via a pre-tax deduction re salary sacrifice. Xero Support confirmed that right now there’s no functionality in Xero Payroll to process a pre-tax deduction. We have been advised that we need to manually adjust the tax in the draft pay run to reduce the PAYE withheld. Please enable your customers to comply with the NZ WorkRide scheme without the need for manual PAYE adjustments, by creating the ability to process pre-tax deductions.

    58 votes

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    28 comments  ·  Payroll  ·  Admin →
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    Hi everyone, thanks for sharing your feedback on pre-tax deductions for salary sacrifice schemes like WorkRide. We appreciate you sharing how you’re currently managing these.

    Currently you can achieve the result of a pre-tax deduction in Xero payroll by using a Discretionary Payment category pay item and entering the deduction amount as a negative figure. Gross earnings are effectively reduced, eliminating the need for PAYE adjustments.

    We recognise that this workaround may not be a perfect fit for all schemes. While this feature is not yet on our immediate roadmap, we have updated its status to Accepted. This ensures it is flagged for formal consideration by our product team during future planning cycles. We'll keep you updated as things progress and value your continued input.

  6. Timesheets on xero me should have the option to enter units, not just hours

    9 votes

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    4 comments  ·  Employees  ·  Admin →
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    Hi everyone, thanks for your feedback on adding other unit types to timesheets. We appreciate you sharing how important this is for managing your payroll.

    We’ve reviewed this idea and we certainly see the benefits it would deliver, so we're updating this idea to Accepted.

    We'll let you know right here if there are any developments on this. Thanks for your continued engagement.

  7. Portable Long Service Leave Report - need a quarterly report that meets the Victorian Portable Long Service Leave requirements.

    108 votes

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    40 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  8. Overtime needs to be recorded on Timesheets and be included in pay runs for employees on a fixed annual salary.

    We've been using Xero for 5+ years. It's brilliant in so many ways, and this basic functionality is missing, or rather, I expect is poorly coded.

    We have a number of employees on a fixed, 5 day per week, annual salary, which is divided by 12 to generate their pay every month. However, it's not uncommon for them to work overtime: additional hours here and there and sometimes whole extra days.

    Currently, the flaw (I really think this is a…

    14 votes

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    4 comments  ·  Payroll  ·  Admin →
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    Hi everyone, thanks for sharing how important it is for your business to have monthly salaried employees complete timesheets for tracking and reporting purposes, without impacting pay run calculations.

    Some of you have found workarounds like approving timesheets after processing pay runs, although this may create challenges down the line.

    Our product team is currently undertaking a wider review of timesheets, and this idea will be included in that process. Therefore we're updating this idea to Accepted. We'll keep you updated if there are any developments on this.

  9. Please automatically revert to the "Pay Employees" page after a payrun has been filed. At the moment after a payrun is filed with the ATO we are taken back to the "Post Payrun" / "File" page. You then have to click on "Close" to be taken to the "Pay Employees" page. Why the extra step?

    4 votes

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    1 comment  ·  Payroll  ·  Admin →
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    Hi there, we appreciate you raised this a little while ago. This isn't something we have plans for in the near term.

    Not getting a lot of support from other members we’ll soon remove this from Product ideas. If it’s still highly valuable to you, welcome to start it again and see if it gets renewed interest.

  10. Why can't Xero make editing a timesheet easier by automatically showing bank holidays and any days off that have been entered as holiday?

    If the timesheet showed bank holidays or days where time-off has been allocated in a different colour or with an asterisk by the date then checking timesheets against time-cards would be much more straight forward.

    8 votes

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    2 comments  ·  Payroll  ·  Admin →
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    Thanks for your patience, it’s been a little while since you raised this idea, so we wanted to check in. We've now reviewed this idea and have moved it to Gaining Support status.

    To help your idea gain traction, please share it with colleagues so they can vote for it too. The comment section is also open for all members to share how this feature would improve their Xero experience.

  11. It would be good if you could hide leave balances on individual employee payslips. The hide/show leave balances on payslips is a global setting applying to all employees. For example, employee moved from part time to casual and had leave balances zeroed out, or hiding Long Service leave from employees that are accruing but not yet eligible.

    26 votes

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    6 comments  ·  Payroll  ·  Admin →
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    It's been a little while since you raised this case, so just touching base to give you an update.

    We've reviewed your idea and now it's up to the community to get behind and support it.

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  12. Ability to draft future payruns - ie more than 1 darft payrun. Especially at Christmas time. I would like to draft up future payruns before Igo on leave, but still have the ability to adjust this week payrun for overtime etc. At the moment I can't move forward until I complete current payrun. or i have to do un unscheduled payrun to fix it. Very time consuming

    20 votes

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    8 comments  ·  Payroll  ·  Admin →
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    It's been a while since we've provided you with an update about this idea, so wanted to touch base

    We've reviewed your comments and can see the that this idea has been steadily gaining support.

    Whilst this idea isn't currently on our product team's roadmap, we're monitoring the activity and will continue to keep you updated along the way.

  13. When posting a pay run, Xero should automatically create spend money transactions with all relevant details and links to the pay run.

    Currently, this is done manually by creating spend money transactions for each transaction and there is no link to the payslip.

    This will save a lot of time in reconciling a pay run and improve the connectivity within Xero.

    4 votes

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    3 comments  ·  Payroll  ·  Admin →
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    Hi community, you might've heard that we’re making changes to Global Pay Run to help you manage your payroll more effectively;

    - From 23 July 2025 Global Pay Run will become read-only. You'll still be able to see all your past payroll information, however you will not be able to process any new pay runs after this date.

    - Global Pay run will be retired after April 2026, at which point you'll no longer be able to access pay run.

    Considering that we'll retire this feature we want to front-foot that we have no plans (as requested in this idea) to develop Global Pay Run.

    If you're in AU, UK or NZ there's our Xero Payroll product that's been specifically tailored to your regions unique requirements. Find out more about the pricing plans this is available through on xero.com, or connect with specialists if you need a hand. Alternatively,…

  14. There needs to be a feature to turn off automatic notifications when an employee changes their bank account,
    Every time this changes in our system our Accountant gets an email.
    Apparently there is currently no way to turn this feature off.
    A bit irritating for him to say the least...

    31 votes

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    10 comments  ·  Payroll  ·  Admin →
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    Hi everyone, thanks for your continued engagement on this idea. We want to be upfront that there is currently no planned work to modify bank account notifications.

    The current setup is in place as a critical layer of security. We understand this means all payroll admin are notified of bank account changes, but maintaining robust security remains a top priority.

    Although it isn’t on our immediate roadmap, we will keep monitoring your feedback and use cases, and we’ll update this thread if things change.

  15. A number of my client are service businesses and as such all of the payroll costs should be posted either to a Cost of Sale account for Operational staff or Overhead for support staff. I can achieve this for all costs except for Employer NIC cost, which has to be manually moved. It would be beneficial if the NIC could go to an NIC GL dependent upon the type of basic pay chosen.

    18 votes

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    5 comments  ·  Payroll  ·  Admin →
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    Thanks for your patience, it’s been a little while since you raised this idea, so we wanted to check in. We've now reviewed this idea and have moved it to Gaining Support status.

    To help your idea gain traction, please share it with colleagues so they can vote for it too. The comment section is also open for all members to share how this feature would improve their Xero experience.

  16. We are wanting to create a report for timesheet information for hours worked submitted by employees, that have been reviewed by their managers, i.e. rejected and unapproved overtime worked. The timesheet report only lists the paid hours. We would like to know the hours submitted by employees on their timesheets, versus the hours that were eventually approved and paid for. Are we able to create a custom report for this, to work out unapproved (as revised by the approver) overtime hours per employee, for a specific time period. This information is needed to do the BOOT test each year for…

    10 votes

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    1 comment  ·  Payroll  ·  Admin →
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    Thanks for your patience, it’s been a little while since you raised this idea, so we wanted to check in. We've now reviewed this idea and have moved it to Gaining Support status. Our product team are keeping an eye on this idea and we will continue to share updates as things evolve.

  17. Hi, It would be great if payslips line items match the 'pay template' pay items or alternatively, for pay items that have a YTD amount to be shown on all payslips (with the Nil or $amount for the current pay period as applicable with the YTD) to breakdown 'Other Previous Earnings'.
    This will also assist tracking multiple pay items where it can vary each pay cycle, coding and tracking STP rates and categories, YE finalisation and review. Many thanks.

    66 votes

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    19 comments  ·  Payroll  ·  Admin →
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    Hi everyone, thanks for your feedback regarding YTD line items on payslips. We understand that "Other previous earnings" groupings can cause confusion for some employees.

    In Xero Payroll, any earnings that haven’t been included in the current pay but were paid previously in the financial year are grouped and shown as Other previous earnings.

    While we don't have plans on our immediate roadmap to change this feature, we’ll keep voting open to track interest for the future. In the meantime, you can access a detailed pay item YTD breakdown via the Payroll Activity Details and Transaction Listing Details reports.

  18. My small business client came up the idea that when we download the aba file for our payroll, it would be great to have the option to pay total PAYGW & super liabilities into a nominated bank account.
    This sets aside the money ready for the BAS'es, IAS'es and super.

    3 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Hi there, we appreciate you raised this a little while ago. This isn't something we have plans for in the near term.

    Not getting a lot of support from other members we’ll soon remove this from Product ideas. If it’s still highly valuable to you, welcome to start it again and see if it gets renewed interest.

  19. Show forecasted leave balances to allow for planning of Christmas Shut Down periods

    94 votes

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    7 comments  ·  Payroll  ·  Admin →
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    Hi everyone, we really appreciate the sentiment and engagement on the idea of being able to forecast leave balances.

    We know this feature could make planning ahead and managing leave approvals much easier, but at this stage it’s not something we’re planning to develop in the near term, so we’ll be moving it to 'Not in pipeline'.

    We’ll continue to keep an eye on how this idea trends in the community and will leave it open for voting. If our plans change, we’ll share an update here.

  20. Please allow payments to be made to an employee after they have left and their P45 has been generated. Sage, for example, allows you to include past employees in a pay run and tick a 'payment after leaving' box which gives the correct 0T tax code and produces the correct FPS submission for HMRC. This is a very basic part of payroll that needs to be included in this system, the option to create a new employee file in order to pay them is not complying with HMRC and is not an acceptable alternative.

    50 votes

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     ·  8 comments  ·  Payroll  ·  Admin →
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