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AU Payroll - Set up multiple auto super authorisers

Having multiple people as a Super Authoriser would be helpful when the 1st person goes on leave.

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Sam West shared this idea  ·   ·  Report…  ·  Admin →
Completed  ·  AdminKelly Munro (Community Manager, Xero) responded  · 

Hi everyone 👋 I’m pleased to share that greater flexibility in selecting an authoriser is now available to all AU organisations with Xero Payroll.

Your feedback has been valuable in helping us understand the different circumstances in which greater flexibility is needed, particularly now that Payday Super is in effect. Thank you to everyone who contributed to this idea.

You can now nominate a list of eligible authorisers when setting up auto super or editing an existing registration. Each super payment still requires approval from one person, but you can select which nominated authoriser receives the SMS code for that payment.

Find out more about setting up and selecting an authoriser in Xero Central

We recognise that other requests raised in this thread go beyond this update, including dual approval or quorum workflows, alternative approval methods such as Xero Verify and broader permission changes.

Please submit separate ideas for any additional enhancements that'd help you manage payroll and superannuation in Xero. This allows our product teams to gauge interest and keep you updated on future developments.

Show previous admin responses (7)
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  • Chris Logan commented  ·   ·  Report

    This MUST be set up so the person who processes can also approve, otherwise there's no point with the change.

    Please don't do half a job of this!

  • Sueanne Edwards commented  ·   ·  Report

    @ Phillip Bennett - so if you are outback and have no reception, how are you going to pay your staff? If you have arranged for someone else to run your payroll, surely you can transfer the super authorisation to them also prior to you leaving?

  • Phillip Bennett commented  ·   ·  Report

    Well i will be in the outback in august so not much good for my business when i have no reception as me being the only authorised user and unable to process the payday super, very frustrating not being able to do this before i go on holidays as we had 12 months to prepare according to the ATO, so very frustrating that its not up to speed with small business as the ATO are ruthless as you may be aware.

  • Sharyn Keron commented  ·   ·  Report

    Hi All I had an update screen (something else new) pop up when I logged into XERO this morning, and when I looked around in there, right toward the bottom, our dreaded super authority issue was covered. This is set to be released in AUGUST to allow TWO people to be authorised and payroll processor can choose who is available to process the authorisation of the super. Hopefully the other request of choosing a forward date might also be covered but wasn't mentioned.

  • Vicki James commented  ·   ·  Report

    We definitely need this feature as soon as possible. Agree with Nicki Washburn's comment today. If the authorizer is sick, overseas, then we will be at risk of being fined. This has been forced upon companies due to the new rules for Payday Super. Please make this a priority.

  • Nicki Washburn commented  ·   ·  Report

    This feature is critical now with same day super, I was off sick with the flu (absolutely bedridden) super has only just been done today for last weeks payroll. We are at risk of being fined due to lack on insight here to same day super law and logistics.

  • Tammy Venter commented  ·   ·  Report

    The other game changer that is necessary would be to allow authoriser to use xero app to authorise the payment.

    Only the desktop version can be currently used. I cannot take a laptop on holiday just to hit the authorise button on super each week. It has already been an inconvenience when I was away on confererence.

    Thanks for investigating this. It should hopefully be a simple win.

  • Shari Reynolds commented  ·   ·  Report

    This should have been an automatic extension for anyone designated with payroll access as the payday super is now a necessary part of weekly payroll.
    The fix definitely needs to be actioned as a matter of urgency as no one plans for accidents or illness in advance.

  • Michelle Skinner commented  ·   ·  Report

    In addition to multiple approvers, can we please be able to schedule the super to be debited on a future date. Eg we prepare the wages day before payday, and we can schedule super to come out the next day.

  • Brayden Hunt commented  ·   ·  Report

    additional approvers is a bandaid fix, we should still be able to get the code to email and not just have it only go to a phone number

  • Cassie Brady commented  ·   ·  Report

    With the introduction of Payday Super we are already experiencing issues with only 1 approver! This is now critical for our company.

  • Bonnie Young commented  ·   ·  Report

    surely the Verify app could do this....... CRITICAL AN URGENT

  • Kate Hollick commented  ·   ·  Report

    Desperately need this product update now with new Payday super timelines!

  • Jen Lewin commented  ·   ·  Report

    Not all leave is planned in advance, so unfortunately not realistic 'to just switch users before you head off on leave'!

    Super is taking the full 7 days from processing to land in people's super fund. This means to be compliant there can be do delay in approving, so it is essential that more than one person in a business has the ability to authorise payments.

  • Sueanne Edwards commented  ·   ·  Report

    Come on everyone, I realise this is a critical option to have and hopefully Xero will implement something soon...
    But is SO EASY to switch users before you head off on leave!! We did it, simples! And switched it back when I came back from leave.
    Tired of all the carry on! :)

  • Simone Welsh commented  ·   ·  Report

    Definitely URGENT & CRITICAL! Surely Xero could have done better on this one considering we have known this was coming.... another one that cannot pay super due to authoriser on Annual Leave and no service...... (which they should be entitled to)
    Will Xero be happy to pay our ATO fines!

  • Naomi Hill commented  ·   ·  Report

    CRITICAL to have this as an option. The only approver is out of action looking after her critically ill family member and I shouldn't have to disturb them to approve super.

  • Ruth Creati commented  ·   ·  Report

    Please add this function to XERO - other accounting software packages already have it - it doesn't make sense to not have multiple approvers in the event that someone is away or sick

  • Mel Morrisby commented  ·   ·  Report

    As per everyone else - I'm also on leave and got a nice wake up text with the authority code and had to do this for our company. Needs to be a priority fix as we have known this was coming for a very long time and cannot believe it wasn't on the to do list.

  • Jess Mckay commented  ·   ·  Report

    I just had to chase our authorized approver whilst she is overseas for super approval. Ridiculous!

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