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Users & setup

Customer ideas for converting to Xero, navigation and organisation set up

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327 results found

  1. Lock Dates - multiple or progressive lock dates are needed.
    Many users ignore or aren't aware of the two lock date options so tend to put (or remove) the same date in both.
    Once a lock date is removed, all prior periods are open. I am currently working on a file where I had locked 30 June 2024. Another user unlocked and edited entries. I've discussed it with them and re-locked 2024.
    The user has decided to lock entries for December 2025. Then they removed that later lock date and this again meant there was no lock date at all.…

    2 votes

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    1 comment  ·  Settings  ·  Admin →
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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  2. Why can't Xero give an adviser the option to select the access per user? I want to choose what user gets what access, not letting the role decide the level of access. Please make it fully custom per user.

    4 votes

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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  3. This seems like an absolute no-brainer.

    When looking for an invoice or payment, I often copy the amount from a remittance or similar, and it is a frustrating waste of time to have to manually remove the comma.

    This should be easy to implement, and would make the user experience smoother seamlessly.

    9 votes

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    1 comment  ·  Navigation  ·  Admin →
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    Thanks for sharing your idea, and letting us know how we could improve global search for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

    If there are any improvements planned that would accommodate what you're after here, we'll let you know.

  4. Have the search bar bring up a list of your most recent searches instead of having to re-type what you're after.

    2 votes

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    1 comment  ·  Navigation  ·  Admin →
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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  5. Hi Kelly, concerning projects, I have a thought or idea in seeing HOT Projects or URGENT or PRIORITY Projects in the Projects drop down just like the drop down on the Reporting button that you have Favorite Reports when you create custom reports or when you favorite some of the standard ones. Thank you, John

    13 votes

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    0 comments  ·  Navigation  ·  Admin →
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    Thanks for sharing how you can see us developing the new navigation experience to further enhance this for you.

    Our product teams are taking all feedback we're receiving through the forums here into careful consideration as they keep planning their roadmaps.

    We understand our customers have different needs when it comes to menu options and will share if there are any updates on this with you here.

  6. It would be nice if we could have vendor notes at the top of the page. This is the section where we post if a vendor auto-charges us so we don't pay twice. it's also where we note any other important information that pertain to some invoices, but not others.

    2 votes

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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  7. Ability to access/view bank accounts is currently predefined by user setting, this should be something that can be independently selected regardless of user setting.

    Example currently if you give standard access so an individual can raise a PO they get access to bank accounts

    2 votes

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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  8. Add button to go straight to Files on top tool bar instead of clicking twice (once on org name) and then Files

    4 votes

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    1 comment  ·  Admin →
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    Hi Rosemarie, appreciate the ask to minimise clicks when accessing the Files library—those small efficiencies can make a big difference in day-to-day work.

    To be upfront, our Product team doesn’t currently have plans to add Files to the menu bar. That said, we’ve moved this idea into Gaining support so the community can add votes and comments, which helps us better gauge overall interest and impact.

    In the meantime, a quick tip you might find helpful: pressing the slash key (/ or /?) and then F will show a link to the Files Library that you can click straight away.

    Thanks for taking the time to share your feedback— please keep the ideas coming.

  9. The 3 letters that are by the company name are automatically chosen by Xero, we should be allowed to change this to something relevant, for example, my company is called ACR Fabrications Ltd, common sense would dictate those 3 letters should be ACR yet xero has chosen AFL which is obviously the first letter of each part but that's not relevant to my company

    4 votes

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    0 comments  ·  Settings  ·  Admin →
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    Hi Ashley, thanks for sharing your idea. We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  10. I used to be able to sort by login history to see who has been working on which client account. This feature no longer is available it seems. Also, there used to be the ability to see a year's worth of logins, now it's only a few months. Why the change? This doesn't help when we are doing a year's worth of book-keeping for previous periods and I would like the functionality back to what we had in Classic. When using something New, please add and not remove well used and helpful reports and options. Thank you.

    BTW, why did…

    7 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you. Currently the History and notes Assurance dashboard shows the date and time for the year. We can appreciate that the Users - login history should show a period longer than 60 days, We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  11. New Xero ribbon - can it be amended?
    Too much! There are things I don't use or need day to day. "Dashboard" became "home". Ok not great, but okay.
    The the "+" icon on the ribbon gives me the shortcut to anything.
    Xero has just gone and cluttered it up with stuff I don't need day to day. Like "Payroll" and "Reporting". Anyone else agree/disagree? How can it be amended from the users pov?

    6 votes

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    3 comments  ·  Navigation  ·  Admin →
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    Appreciate your feedback, and it's good to understand our different users needs when moving across Xero. Its good to hear that the '+' icon helps you get to most places you need.

    I want to assure you we did a lot of user research and testing of the new navigation to ensure it would suit the needs of majority of businesses.

    We'd like to continue to get a sense of the interest from your idea but want to be upfront that this isn't something we have plans of enabling any time in the near future.

  12. Please include the date that support pages are updated and the version of Xero to which they are applicable.
    Some of the support pages are out of date and do not relate to the current version of Xero.

    3 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  13. 251 votes

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    59 comments  ·  Navigation  ·  Admin →
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    Hi team, we appreciate all the feedback this idea has received over time. With our reimagined navigation this is something our product teams considered closely, however there is a bit of work involved to achieve what's being asked and we want to be open it's not in the roadmap right now. However, we're keeping a pulse on the feedback here and will be sure to share if there's any progress. Thanks

  14. Where you have a group of companies, it would be great if you could have a HomePage which consilidated the position across all Group companies. Forinstance if you had 3 subsidiaries under 1 topco, it would be great to see the cash balances, creditors and debtors of all 4 companies in one place.

    3 votes

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    0 comments  ·  Settings  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  15. Xero user list -is it possible to get a list of all users on Xero for all organizations, we are a Not for Profit and have about 30 entities which have a number of users in each Xero organization. I know that you can get a user list if they are on the staff list in Xero HQ, but it would be good to have a report to get all users in all the Xero organizations instead of going into each entity and then going to Organization name > Settings > Users

    2 votes

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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  16. It would be really useful to be able to log into more than one company on an reference basis only. I'm often in the middle of something when I am asked a question relating to another company by a colleague or client. I have to log out just to find one bit of information. I might have multiple windows open with different reports etc that I then lose. This is also very important when working on related companies to see intercompany loans in both companies at once. I can see why it would be a problem to post changes to…

    25 votes

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    3 comments  ·  Login  ·  Admin →
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    Hi Cath, when you say you have to log out and then into the other org, are you using 2 separate Xero account logins?

    Appreciate not the ideal solution but you could use incognito mode atm, to open the organisation you need to reference?

  17. Anywhere we can add Notes (invoices, transactions, etc.) we should be able to tag other users. I'd like to write a note for my bookkeeper and tag her so she knows to go look at it.

    Those tags should then show up as notifications in that users console and/or some sort of "To-do" area.

    3 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and can see how quickly tagging other users straight from Xero would be helpful. We've updated the status to "Gaining Support" and It's up to the community to get behind and support it.

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  18. Currently our monthly bank revaluation FX diff is being automatically coded by Xero to be split between tracking categories rather than simply being "unassigned". However, for our purposes, once USD are banked, they no longer "belong" to that tracking category and instead are general company funds. It is impossible to tell Xero to stop coding revaluation amounts to tracking categories but this doesn't make sense for the accounts, especially when a tracking category finished within the business months ago. It would make more sense for the FX funds held to be an unassigned tracking category once they are in the…

    5 votes

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    Hi Imogen, thanks for sharing your thoughts on multicurrency bank revaluations. We understand how having FX differences automatically assigned to tracking categories doesn’t always fit your workflow.

    This idea has been moved to Gaining support, so the community can vote and share their experiences. Adding a bit more about why this change would help in your workflow can help others see the value and give the product team context.

    We’ll keep an eye on the discussion and share updates as the idea develops.

  19. To be able to globally set the entire Xero platform to week start on a Monday

    2 votes

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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  20. As an accountant I prefer the Reporting and Accounting tabs together, under one tab as it has always been. It would slow me down, if I had to search for accounting tools/reports under different tabs.
    Please keep it simple!

    9 votes

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    It's interesting to hear how our different customers find the navigation most useful for their needs. Thanks for sharing, Laszlo.

    We have a close eye on all the feedback we're receiving on this new experience here in the forums and we'll get a good sens of the interest from others that'd prefer this view from your idea here.

    We will share if there are any updates.

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