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Customer ideas for converting to Xero, navigation and organisation set up

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  1. At the moment if not all tasks have been completed in a work day, opening up the browser window again from where you left off will log you out. When you log in again, you are diverted to the homepage with no way of clicking back to go back to the page you were on. This is a massive waste of time, please allow us to restore our tabs which had things like custom reports and other things we started working on.

    2 votes

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    Hi everyone, we understand that being sent back to the homepage after a session timeout can interrupt your workflow, especially when you’re in the middle of a specific report or transaction. It can be a bit inconvenient to lose your place and have to navigate back, and we completely get how that affects your productivity.

    Some community members have mentioned ways to work around this, like keeping an eye on the session timeout or using browser bookmarks for deep links. At the same time, we agree that a smoother experience that automatically returns you to your last page would be really helpful.

    We’ve moved this idea to Gaining Support so we can track interest and show our product teams how this “return to page” functionality could save you time and make your workflow easier.

  2. Make invoices to pay & bills boxes smaller these are the two functions I use most & now have to scroll down every time i want to use them

    2 votes

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    0 comments  ·  Homepage  ·  Admin →
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    Hiya team, happy to share an update as this is something we're currently working on. Our team are developing the ability to reduce the size of these widgets and more control of the data shown.

    I'll round back to let you know once this goes out 😊

  3. Currently Product Idea notifications are either enabled or disabled.

    Which means I get a ridiculous amount of emails for every single product idea I've ever commented or voted on. And given Xero's inability to actually resolve any of these issues, the number of notifications is going up and up.

    Currently, because of the amount of complaints about the new homepage my inbox is full every morning.

    I don't want any more notifications reminding me how bad the new home page is. However, I do want notifications on a lot of the other 'Product Ideas' that I am following.

    2 votes

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    1 comment  ·  Settings  ·  Admin →
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    Thanks for sharing that you'd like the notifications to be enabled on certain posts

    We've reviewed your idea and now it's up to the community to get behind and support it.

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  4. 2 votes

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  5. Like many business' we operate more on qrtly budgets than monthly due to month to month volatility.
    I love the chart of accounts widget but for us it would ideally be able to show this quarter as well as this month

    2 votes

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    0 comments  ·  Homepage  ·  Admin →
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    Hi there, thanks for sharing this! it’s clear that having a quarterly budget figure on the Chart of Accounts watchlist widget would make managing your finances even easier. We can see how having that data live on the dashboard would give you a quick, clear snapshot for proactive planning without needing to switch to the full Budget Manager report.

    I’ve moved this to Gaining Support so we can track interest and show our product teams how much this extra flexibility could help you stay on top of your long-term goals.

  6. Shortcut to add recurring invoice via a simple UX - just add a drop down next to the 'New invoice' button. Similar to what you already have in the Sales overview page.

    2 votes

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    1 comment  ·  Homepage  ·  Admin →
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    Hi everyone, thanks for sharing this idea! We can see how having a “Create Repeating Invoice” shortcut right on the dashboard would make managing recurring invoicing faster and more seamless.

    Currently, you navigate through the Invoices menu to reach the Repeating tab, which adds extra steps. I’ve moved this idea to Gaining Support so our product teams can track interest and understand how much this shortcut could help streamline regular invoicing.

  7. The current signup process, while being advertised for bookkeepers actually requires a registration with the TPB as a tax or BAS agent, however pure bookkeepers categorising transactions and doing account reconciliations have no need to lodge BAS' and hence no reason to obtain a BAS agent number.

    This oversight prohibits bookkeepers from signing up to the partner program and growing the platform.

    A simple "do you intend to make lodgements for your clients - yes/no" button before the "BAS agent number" input field would suffice.

    2 votes

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    0 comments  ·  Login  ·  Admin →
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    Appreciate you sharing the idea here Hamish. bookkeepers can’t sign up for the Xero partner programme without BAS/TPB registration at the moment. We understand this may not be useful for people who do not want to register for Tax. We'll open this idea up to the community so we can gain some support on it. In the meantime,make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  8. When creating a new organisation, there isn't an option to choose Xero from the dropdown list of "What tool are you currently using to run your business". I'm migrating from one org to another because of limitations in your PAYE scheme functionality. Right now, a user can't select Xero from the list, which may help you shed light on users who are either running into org challenges or who are power users of your tools.

    2 votes

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    0 comments  ·  Navigation  ·  Admin →
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    Thanks for sharing this idea.

    Now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit, so they can add their votes and comments too!

  9. Navigation - Main Menu
    Personally, I access practice tools and hubdoc / syft several times daily, I'd prefer not thave to scroll down to get to these. Settings and Subscription / Billing are access much less frequently and coud me lower in the menu.
    Also the Xero Menu and Home Menu seem to do exactly the same thing? Could the main drop down menu therefore be moved over to the LHS where it was previously.

    2 votes

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    0 comments  ·  Navigation  ·  Admin →
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    Thanks for your feedback, Tina. To make it easy to track the interest from community and keep you updated we request each post is contained to a single idea. I've slightly amended your idea to the first that you mentioned around navigating to practice tools. We have a slightly different one for the navigation to Hubdoc that you may like to vote for.

    For the last point you've noted around the Xero and Home buttons - welcome to start a new idea for this too, that we can track support in. Thanks

  10. Separate the Analytics menu from Reports; removing the needless navigation for a submenu

    2 votes

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    0 comments  ·  Navigation  ·  Admin →
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    Appreciate your feedback, Ravinder. Lets start to get a gauge of the community support through your idea here 😊

    Our product team are watching the feedback through this forum closely and if there are any updates we'll share with you, here.

  11. It would be useful to be able to see today's exchange rates on the dashboard - I use information on the dashboard to prepare a weekly report and it's annoying to have to go to another screen to display exchange rates which also form part of my Excel report.

    2 votes

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    2 comments  ·  Navigation  ·  Admin →
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    Thanks for sharing this suggestion for the Xero Dashboard. We understand that when you're preparing regular reports, having all the key information in one place can be a real time-saver.

    We've reviewed your idea to be able to see today's exchange rates directly on the dashboard. We can see how having this information readily available would streamline your weekly reporting process.

    Your idea is now open to gain support from other community members. Along with votes, others who work with multiple currencies can now comment to share how this feature would improve their own workflows.🙂

  12. Move "jax" and the new "Apps" icons into the Company Drop Down on the right hand side so they don't clutter our tool bar and you can go in there and chose to activate them or not.
    Give us some choice please - I'm not loving having the search icon so far over now, as it has to make space for these 2, which I will not be using.
    p.s. I did sign up for the Beta of jax and the first answer was wrong...

    2 votes

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    1 comment  ·  Navigation  ·  Admin →
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    Hi Rachel, to give another update here we are continuing to keep a close eye on JAX related idea sin the forums here, however at this time we still don't have any plans to change the positioning of the change icon in the navigation.

    Make sure to share this idea if you have colleagues that would like to see this change too, for now we'll continue to get a sense of support in this here.

  13. Our bookkeeper needs an audit file (IAF) to make our annual report. Currently downloading an IAF file is only possible for Singapore clients and not for Xero Global clients. Would be very useful if this would be available for everybody.

    2 votes

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  14. Please make audible alerts to "messages", tips, etc optional.
    I wear earphones and work across multiple devices and it is quite irritating to hear "bloop" when working across multiple tabs.

    We don't need more vapid sounds in our lives!

    2 votes

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  15. Ability to set contacts as Private. The ability to restrict access to certain contacts accounts would be a useful facility for many reasons but a key setting would be to allow contacts who are employees to have their payroll payments kept private from users who were not Payroll authorised.

    1 vote

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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  16. ability to allow some users access to connected apps but NOT bank accounts. Currently you can't have one without the other. We currently have a user who should not be seeing the bank accounts or have the ability to reconcile and make changes etc but needs access to connected apps which puts our not-for-profit organization in a vulnerable situation.

    1 vote

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    0 comments  ·  User permissions  ·  Admin →
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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  17. Please add invoice date filtering and daily sales totals to the Xero mobile app (Android and iOS)

    As a business owner who uses Xero, I'm genuinely surprised at how limited the mobile app is when it comes to viewing and managing invoices.

    One of the most basic things I want to do is open the app and see all invoices raised today and their total value. Unfortunately, there doesn't appear to be any way of doing this.

    The app displays how many invoices are unpaid or overdue, but doesn't provide a simple way to view invoices by date or see…

    1 vote

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    0 comments  ·  Navigation  ·  Admin →
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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  18. Clients like the email alert on bank account changes and have had a client suggest that something similar be setup for a new employee/supplier added - specifically when the bank details are added. Let the client see this from the start. Very common method of fraud is fake suppliers or fake employees, so having an email notification to the relevant person on setup can stop something being snuck in by someone.

    1 vote

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    0 comments  ·  User permissions  ·  Admin →
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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  19. We need the ability to create consolidated reports for mutliple Xero files. MYOB does this well. many group operate with multiple entities, it is so important for accountants to be able to consolidate the group position without resorting to excel exports...

    1 vote

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    0 comments  ·  Homepage  ·  Admin →
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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  20. Allow Chatgpt cloud browser to login to my Xero account. So the AI agent can work on the task like quotation, invoice and bill data entry while my computer is off.

    It save a lot of human error and take away data entry workload from small business owner like me.

    1 vote

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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

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