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Customer ideas for converting to Xero, navigation and organisation set up

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427 results found

  1. Users who only have access to expenses should still be able to ask to have their permissions removed. It is ridiculous that I have access to a company expenses dashboard that I shouldn't because I don't know the subscriber and can't remove myself.

    3 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  2. We don't need to see this link against every bank account on the homepage. The link in the ellipsis is enough.

    3 votes

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    0 comments  ·  Homepage  ·  Admin →
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    Hey Jonathan., I completely understand that you personally don’t need the Import bank statement option there.


    However, we’ve chosen to keep it visible because, across all Xero organisations, it’s actually one of the most frequently used actions on the bank widget.


    Many businesses still rely on manual statement uploads at different times – for example when a bank doesn’t support feeds, there’s a gap in the data, or a feed is temporarily unavailable.


    So while it might not be something you use every day, it’s a key shortcut for a lot of other customers, which is why it still appears on the homepage.


    If your feeds are working well, you can safely ignore it – it’s simply there as a convenient backup when it’s needed.

  3. Would it be possible to add in a "Create New Mileage Claim" in the 'Expenses' section of the new Homescreen? Currently there is a button to 'Create new Expense', but I know of a lot of Xero users that have significantly more mileage claims to input than expense claims, so having the quick shortcut option for the mileage element would be far more efficient.

    3 votes

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    1 comment  ·  Homepage  ·  Admin →
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    Thanks for your feedback on adding a dedicated mileage claim button to the homepage. We appreciate you sharing how this could streamline your workflow, especially for those processing mileage claims regularly.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  4. There should be a widget that shows current bank balance, that includes future payments. The current one only shows bank statement balance, and balance in Xero that only shows up to the current date. But when paying bills, it's nice to know the current balance after other future payments to have a full idea of cash flow available. This widget should then also follow through to the bills pages so I can pay bills and see my balance in real-time to make better plans of which and when bills should be paid.

    3 votes

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    0 comments  ·  Homepage  ·  Admin →
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  5. VAT status in home page needs to link to HMRC to renew link as on old version. For reasons I don't understand the link does frequesntly need renewing. I had to switch back to old version to do this today.

    3 votes

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    1 comment  ·  Homepage  ·  Admin →
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    Hi everyone, thanks for raising this.

    We know that when your HMRC connection expires, not being able to renew it directly from the dashboard can slow things down.

    For now, the best way to reconnect is to head to Tax > VAT Return, then follow the prompts in settings to reconnect to HMRC.

    I’ve moved this idea into Gaining Support so we can keep track of interest and share your feedback with our product team. It’s clear that having a simple “Renew” option on the VAT widget would make things easier, and your input helps us build a stronger case for it.

  6. The 'update feed login' isn't available under the dropdown on the new page

    3 votes

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    1 comment  ·  Homepage  ·  Admin →
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    Hi everyone, thanks for sharing this idea. Being able to update bank feed login details directly from the dashboard would make it quicker to resolve connection alerts and keep your bank feeds running smoothly. We can see how having that action available right where the notification appears would help you get back to reconciliation faster.

    I’ve moved this idea to Gaining Support so we can track interest and give our product teams visibility into how helpful a direct “Update login” option on the dashboard banking widget would be.

  7. Please put the quick link button on the new layout to "manage bank accounts".
    It's annoying it's not there now, I use it alot!

    3 votes

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    2 comments  ·  Homepage  ·  Admin →
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    Hi Juliet, thanks for sharing this idea! A direct "See All" link on the dashboard would make it even easier to view and manage all your bank accounts in one place.

    Right now, you can click into Accounting > Bank Accounts to see the full list, but having a single shortcut from the Homepage would help you move through your reconciliation tasks more smoothly. I’ve moved this to Gaining Support so our product teams can track interest and see how this could enhance the daily experience for users.

  8. Would love a widget that shows the leave requests sorted by closest leave date to later leave dates with a filter option to adjust to be able to show just pending approval, just approved or all.

    Another widget that would be helpful is a summary of timesheets submitted for the current pay period/ next due pay run.

    3 votes

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    1 comment  ·  Homepage  ·  Admin →
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    Hi Tamara, thanks for sharing this suggestion. Having a Timesheet Summary widget available directly on the dashboard sounds like it could make it much easier to keep an eye on submitted hours and stay on top of approvals without needing to navigate into Payroll.

    To make sure we can track interest clearly for each request, we keep ideas to one feature per post. Since you also mentioned employee leave requests, I’ve located an existing idea for a Leave Request widget and added your support there so it can continue to gather votes and feedback.

    I’ve moved this post to Gaining Support so we can focus on the Timesheet Summary idea here and track how helpful others would find having this visibility on their dashboard.

  9. ADD CIS MONTHLY RETURN TO HOME PAGE

    3 votes

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    2 comments  ·  Homepage  ·  Admin →
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  10. I am looking to restrict staff members from accessing Xero on unauthorised devices. This will ensure that only company issued devices are used to access Xero. Could Xero please consider this as a quick win?

    3 votes

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    Thanks for raising this with us Nuha, we can see how restricting Staff access on unauthorised devices might be helpful for businesses. While this is currently not possible, we can open this idea up to the Xero community so other users who would like to see this change can also share their thoughts. We will monitor this space for more traction. Cheers!

  11. Add the ability to hide decimals, as we can in reporting preferences.

    3 votes

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    1 comment  ·  Homepage  ·  Admin →
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    Thanks for sharing here, community. Our product team are keeping a close eye on feedback and we'll watch interest in the ability to hide decimals.

    Jason - appreciate there are other points you've noted in your feedback and I've shared a few links to other ideas you may also like to join. It helps for us to have one idea per post to gauge support in and keep you updated on.

  12. On the "Invoices owed to you widget" please add a button to go straight to "repeating invoices." You currently have "New invoice" and "View all invoices." It looks like you have room to add "Repeating invoices." You could change the text from "View all invoices" to "All invoices" if you needed more room.

    3 votes

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    1 comment  ·  Homepage  ·  Admin →
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    Hi Maggie, appreciate you for sharing your idea and explaining how this would fit into your workflow. It’s helpful to understand where quicker access could make things run more smoothly day to day.

    We’ve moved this idea into Gaining Support, so it’s now open for the community to add votes and comments. Seeing how others respond will help us understand how widely this need is shared.

    As a short-term workaround, you could bookmark the Repeating Invoices page in your browser or pin that tab so it’s always within easy reach. It’s not quite the same as having a dashboard shortcut, but it can help shave off some time while we continue to gather feedback.

  13. VISUAL: Adaptive layout & zoom to fit?

    I use my widescreen monitor to use two windows side-by-side, but then the Xero window has a lot of negative space around the tabs (see image) and the only way I can find to make this larger is to zoom in the browser, but that makes all the browser items zoomed, which I don't want. If I enlarge the Xero tab, the layout adjusts to a sweet spot, but that also doesn't fit nicely on full screen, and I end up clicking between things more than is efficient, so it should ideally sit…

    3 votes

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    0 comments  ·  Homepage  ·  Admin →
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    Hi!

    Thanks for sharing this idea about adaptive layout for monitors like your widescreen one.

    We've reviewed this, and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit, so they can add their votes and comments about how they'd like this too!

  14. Create a "widget" with a customizable icon shortcuts to have it where you can click on one button and get you to where you need to go instead of navigation through menus. Have a way to only show which icons appear. For me, it would be "invoices, expenses, refunds, chart of accounts, and inventory". See the attached mock up of what I'm talking about. It would be so nice to have shortcuts right there on the homepage.

    3 votes

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    2 comments  ·  Navigation  ·  Admin →
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    Appreciate your feedback and great visual understanding with your mockup there, Chris. Totally get it's not exactly what you're suggesting here but just as a highlight around shortcuts there are a few that can be used anywhere in Xero to help you quickly navigate to some features such as '/a' to get to the all bank accounts screen, or '/e' to go to all employees 😊

    We'll get a sense of interest building for homepage icons through your idea here.

  15. Please allow non-profits to change the terminology from sales to receipts etc on the new navigation pane. Sales is not appropriate for us . Thank you

    3 votes

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    1 comment  ·  Navigation  ·  Admin →
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    Good to understand the rationale for your idea here, thanks Hilary. Being open we don't have any plans for enabling users to change the naming of menu's, however we'd like to get a sense of the interest in this sort of capability and understanding more of the terminology that most resonates for our customers here.

  16. I think the new menu bar is great as its closer to the original layout from about 9-10 years ago.

    But super annoying that I can only access Products & Services via Sales.

    All our purchasing is run through Xero, all our sales is run via external POS that we import summary csv, not detail, so no products or services.

    Seeing as the new navigation bar is already quite full and having a separate productions option is not visually viable, would it not make sense to have the Products and Services link feature in both Sales & Purchases?

    I mean,…

    3 votes

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    2 comments  ·  Navigation  ·  Admin →
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    Really appreciate your feedback on the new navigation, Fiona. I've made sure to share this back with our product team. They are taking on board and considering all feedback carefully.

    For now we'll get an understanding of the interest from community in this through your idea, and I'll let you know if there are any plans made for this, here.

  17. It would be nice if the Xero app was fully functional like the website. I have clients that only use tablets and rarely use the website. Making the app identical to the website in feature would make it easier for them to do things

    3 votes

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    0 comments  ·  Navigation  ·  Admin →
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    We've reviewed your suggestion, and it's now open to the community for support. Please share it with any colleagues who would benefit so they can vote and add their comments. Their feedback will help show how this idea could improve their experience with Xero.

  18. It would be nice if My Xero could allow sorting by the number of unreconciled transactions. Being able to sort by the number of comments would be nice too

    3 votes

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    1 comment  ·  Navigation  ·  Admin →
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    Hi Christine, just making sure I understand what you'd like to see here. Would this be to sort all organisations you have access to from your My Xero page ordered by the # of unreconciled items ?

  19. The mobile app currently does not ask you to confirm your password when you setup a pin for your account. If you were to miss-enter your pin, which is easy to do, you essentially immediately lock yourself out of your account. The system should ask for a pin, then ask you to confirm the pin before finalising it, allowing you to go back a step if you enter in the wrong pin.

    3 votes

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    Hi team, appreciate the idea here and how a confirmation via pin re-entry or password would help when setting up a authentication for the Xero Accounting app on your mobile device.

    Though we don't have any immediate plans around this we'll continue to keep a watchful eye on the interest for this here. In the meantime, if you do happen to set up your pin incorrectly i's possible to uninstall and then reinstall the app to login with your full credentials and reset up your pin.

  20. Changing MFA devices for Xero Verify brings over your accounts but on the Xero Identity Account page, when you attempt to change the device it makes you re-set up the account / code in Xero Verify. Would love to just have a 'change linked device' with a drop down of devices that have Verify attached to the account.

    3 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We're keeping an eye on the support for this idea through the forums here, so make sure to share with any colleagues that would find this useful too.

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