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1204 results found

  1. When a tax return is created from a job you need to manually link this to the job once the tax obligation is created. It would be good if this automatically linked to the job like AU and NZ

    2 votes

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    Hi team, we appreciate this idea being raised with us and would like to gauge interest from the community for auto linking a return that's created form a Job.

    Please add your vote if this is something you'd like to see too!

  2. Client Insights is fantastic for showing client by client stats.
    How about providing a TOTAL for the entire client list or filtered list, so that you can see how each client compares to the selected "community" of clients

    2 votes

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    Hi Steven, thanks so much for the kind words about Client Insights – it's great to hear you're finding it fantastic!

    We've reviewed your suggestion to enhance it further by showing a total for the client list or a filtered group. We can see how this would provide valuable context, allowing you to easily benchmark how an individual client compares to the rest of the community.

    Your idea is now ready to gain support from other community members. Along with votes, others can now comment to share how they would use this summary data for analysis and advising their own clients.

    1. The functionality to format text with bold, italics, and underlining.

    2. The ability to apply multiple highlight colours to text, as well as different font types and colours.

    3. The retention of multiple paragraphs within the 'Ask' feature is necessary. The current limitation, which merges all paragraphs of a question into a single block of text upon sending queries to clients, may lead to confusion and diminished clarity in communication.

    4. The files that advisors attach to questions currently disappear after clients answer. These files should be retained within the queries to ensure both advisors and clients have a comprehensive view of the…

    2 votes

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    "Hi everyone, Thanks for your feedback and for sharing your thoughts on how we can improve the Ask feature in Xero HQ. While we don't have a perfect workaround for formatting, as noted by others in the comments, many of you have found that using a clear, simple structure and capitalizing words can help emphasize key points. For attachments, we recognize that the current workaround is not viable, and we're looking into ways to make file handling smoother. We appreciate you bringing these issues to our attention. Currently, these enhancements are not on our immediate development roadmap, but your feedback helps us understand what's most important to you. We'll be keeping a close eye on this thread as we continue to shape the future of Xero HQ.

  3. Given Xero's push for 'beautiful accounting' I find it very frustrating that the template report codes can't be re-ordered within their groups in the template reports and always revert to alphabetical at the client level, meaning every single client needs their custom reports formatting unnecessarily. Editing reports at every single client level for what I consider to be pretty basic formatting is really disappointing.

    The practice level report template should allow for report codes to be reordered within their groups. I don't want rent, rates and utility costs to be at the bottom of the establishment costs section because they…

    2 votes

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    Hey Gareth, we appreciate you sharing this idea and highlighting the extra time spent manually reordering report codes in clients’ organisations. It’s clear that a better solution would help your practice run more smoothly.

    Right now, the only option is to reorder the codes manually within each client’s report. We know this isn’t the best solution and adds extra steps to your workflow.

    This idea is currently in the Gaining Support stage, so it’s open for votes and comments from the community. The feedback will help us understand how many people this would benefit and how important it is to your practice. We’ll keep you posted here as soon as there’s any news.

  4. We use Fusesign as our e-sign solution and it would be great to have the option to send a document directly into the signing software. We've seen a much higher engagement level with Fusesign than any other e-sign product as it doesn't require another login, it uses SMS/email verification instead.

    A direct link would smooth out the workflow from the tax product > signing (and maybe even into client files in FYIDocs).

    2 votes

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    Hi Matthew, it appears that FuseSign is already an integrated app Partner with Xero. As they've designed and built their integration with Xero themselves they'd it'd be best to approach their support to see if this is something they'd consider extending their integration for.

    You can find their support contact details at the bottom of their app store listing.

  5. The productivity dashboard does not have the functionality to automatically account for staff start dates. It calculates capacity for the whole year which does not work for staff commencing mid year. There's no functionality to set a historic capacity level. The workaround is to manually adjust the reporting date for the productivity dashboard to account for each staff's start date or use the Time Productivity Report as an alternative. I'd love to see this feature improvement / functionality in the future.

    2 votes

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    Hey Julie! Thanks so much for sharing this suggestion for improving productivity reporting in Xero Practice Manager.

    We've reviewed your idea about setting historic capacity levels, and it’s now open to gain support from the wider community.

    Along with votes, other accountants and bookkeepers can now comment to share how this feature could improve their own practice's experience with resource planning.

  6. It would be very handy to be able to create a formula in a custom report that could reference a group/custom row that sits within a closed group as sometimes you need these rows in order to drive the formula but they dont add any helpful information to the final report.

    2 votes

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  7. We 'import from xero' the data to preopolute the tax return. However, the P&L and Balance Sheet items appear in the tax return as a worksheet when printed. It would be great if this was excluded, but retained the other worksheets.

    2 votes

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  8. It would be good to see the tax rate deducted for RWT/DWT/ICA for interest and dividends when printed on the tax statements worksheet/schedules. Then you can see that the information has been entered correctly (ie 33% for tax on dividends)
    Also be better to have use of money interest adding into the terminal tax date in the tax payment summary showing total payable, rather than a sentence above it!

    2 votes

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  9. When entering a cost create a dropdown selection menu of standard costs that are setup in settings. Current system requires a prompt to type in the correct cost to appear and fill out preset cost and charge figures.

    Also include a drop down to select staff member entering the cost. This would be a time saver for mileage and expense claims so you could filter a disbursement report quickly and submit to save double working.

    2 votes

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  10. There is a difference in functionality between D5 and D8 in the AU individual tax return form. When deductions are entered in D5, the default deductible percentage is 100%, and whatever percentage is entered here (eg 40% phone) is rolled over when the tax return rolls over to the next year.

    In D8, the default deductible percentage is 0% (inconsistent with D5, easy to miss when quickly completing a tax return, requires you to manually type '100%' every line item - why would you enter a 0% deduction?) and the manually entered percentage does not roll over to the next…

    2 votes

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  11. Is there a way we can view 4 weeks worth of jobs rather than 2 weeks on the dashboard?

    2 votes

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  12. individual tax return shouldn't validate if tax claim code A used in Medicare section but a spouse is reported , or should at least be a warning ...?

    2 votes

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  13. on the cover letter just has clients name in addressee box , would be nice to include full addressee details including their address

    2 votes

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  14. This would save having to manually assign after clients/contacts have been uploaded.

    2 votes

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  15. Xero Practice Manager integrated nicely with Hubspot for about 10 years. Quitely it's been killed off in 2024 for some reason.

    XPM is a major practice management platform, and Hubspot is a major CRM. I don't know why Xero would kill off the integration. But as a practice we need to have the ability to easily market/email etc to our client database. Without an integration in 2025 this is crazy.

    The development work would be minimal considering it was already working, and even working with the single client record.

    So please turn the integration back on for your partners.

    2 votes

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  16. The recurring job search is sensitive to macrons etc so clients are not showing up when you search. This is unlike the client search which picks up the client whether there are macrons or not.

    2 votes

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    Thanks for your interest in product ideas and sharing on the search for Jobs with us here, Jean. Appreciate why you'd like search results to show whether or not a special character like a macron has been entered for the search.

    While we don't have immediately plans around this we'll keep an eye on the interest for this here, and share if any plans are made.

  17. Can you please add the GST filing frequency as a field to filter on when creating or building reports relating to GST.

    This is currently not an option to enter when adding a new client, would be great if you could though.

    2 votes

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  18. depreciation recouped on sale of property should be populated into the relevant section of the return once it has been entered into the Rant

    2 votes

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     ·  1 comment  ·  Tax preparation  ·  Admin →
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  19. It would be really helpful to receive notifications when a client pays their payrun.

    Especially for our large PAYG Withholding clients, where we send them an email of the tax withholding payable. As large PAYG Withholders only have a roughly a week to pay, an email notification would be a timer saver. As we wouldn't need to log in to check that the pay run has been paid.

    2 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it.

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

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