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1197 results found

  1. When some client has more than 1 health insurance policy and the period of the same are diffrent and sometime overlapping we need the work out this manually which can sometime be wrongly caluclated and can impact the tax estimates.

    Xero should have a worksheet where we can enter policy details along with perioid of coverage to that it can calculae the days acurately. Similar feature is avaialble in MYOB AO and comes in very handy.

    130 votes

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     ·  6 comments  ·  Admin →
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  2. There is currently no option in XPM to build a report that shows the GST returns that have not been created yet. Whilst this is possible using the [Client] Tax Return Status field for Financial year end returns, it is not possible for GST returns.

    For practices needing to file 100s of GST returns for various clients each month. Having the ability to see, for a given period, whether any GST filings were missed would be extremely helpful.

    5 votes

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    Hi David, we appreciate your idea about GST return tracking in XPM. Being able to create a custom report to view GST returns that haven’t been done yet would be really helpful, especially for practices managing high volumes of returns.

    We’ve moved this idea to Gaining Support, so it’s now open for votes and comments. The more feedback and use cases shared here, the better our product team can understand how valuable this would be.

    We’d love to hear how others currently manage GST return tracking and whether this report would support your workflow. Thanks again for starting the conversation!

  3. Ability to add client address and balance sheet data to sa800 or partnership tax - raising on behalf of customer.

    5 votes

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    Hey Mandy, thanks for asking Anchal to raise this as an Idea for review. As Anchal and the Product team have conveyed this is being looked at currently (Balance Sheet addition to Partnership filings) and there will be updates as this progresses. The client address is not something we are looking at currently as it is not mandatory for HMRC or Companies House.

  4. With the new layout the old reports - even the customisable ones do not have all these new fields that can be chosen and exported.

    Eg there are now multiple phone fields which is great but I use this data to export to my phone system but now I cant.

    4 votes

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    1 comment  ·  Clients  ·  Admin →
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    Hi Matthew, appreciate you sharing how the ability to export clients' information can supports your workflows, particularly when integrating with external systems like phone or CRM tools.

    This idea has now moved to Gaining Support, which means it’s open for the community to vote and add comments. With the new layout, some of the fields available in the old reports, like multiple phone numbers — aren’t currently included in exports. Hearing how this affects your workflow, and what fields you’d find most useful, helps our product team understand the real-world impact and prioritise improvements.

    We encourage anyone who would find this useful to add their votes and share how it could benefit their practice. Thanks for helping us make Xero even better.

  5. I had a validation error CMN.ATO.DISTBENTRT.000013 generated in an SMSF tax return.
    When I clicked on the validation error it took me to a specific trust income schedule (number 10 of 18), which had several fields highlighted. The error says that there must be a number in any of the fields A B D U and so on - this schedule met this condition.
    After much wasted time trying to re-enter fields, checking there were no blank spaces, deleting and re-entering all fields, deleting and re-entering the whole schedule, I contacted support.
    It turns out the error was actually generated…

    29 votes

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    Hi Vicki, we're grateful for your detailed suggestion of how to improve the validation error linking and highlighting experience in AU Tax.

    We'll continue to monitor the level of support this idea receives from the community. Thanks again for your contribution.

  6. We have individual clients' display names set as "Joe Bloggs", not "Bloggs, Joe", so they look sensible on their tax returns etc.

    But this means that when you see an on-screen list of Tax Payments Waiting Approval, or if you display or print a report, the individual clients show up in order of their FIRST names which is not logical and can make it difficult to find them on the list. This is also a problem with the reports.

    The report field "Client" gives you the "display name" for individuals and the "name" for non-individuals, so all the individuals are…

    3 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  7. Have the ability to run a report to include in the Financial Statements that is a Group Summary, so includes all selected entities within a group and details all amounts payable or refunds due for all upcoming provisional and terminal tax dates (regardless of balance date) and a Net Tax position

    46 votes

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     ·  3 comments  ·  Admin →
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  8. Any taxpayer can only have one ABN.
    Why does Xero leave P5 blank when it could put the ABN (which is already in the client record) into P5 for me?
    If you're worried about there sometimes being an ABN in the client record but there being no business that year and it needing to be blank.. then make it work the same as when I rollover from a prior period - last year's fields are rolled over but I can delete them if need be.
    Same thing here - when I create the tax return, either:
    - roll-over from the…

    9 votes

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    Thanks for sharing your idea to automatically add the ABN to P5 when completing the ITR.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  9. Product Enhancement idea: have the ability to generate notices (Tax Payment letters) for clients who have been overpaid WFFTC and need to repay the IRD.

    44 votes

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     ·  3 comments  ·  Admin →
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  10. From the initial client view, there should be a number next to the Notes section, to show that there are notes to look at (as there are for invoices, jobs etc)

    9 votes

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    0 comments  ·  Clients  ·  Admin →
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    Thanks for sharing your idea, and letting us know that you would like to see the number of notes displayed on the client view.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  11. It would be great to be able to set default print settings for the practice, especially by tax return type. Recently Xero changed the default and now I have an extra box to untick each time. Pain in the backside. Thanks

    8 votes

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  12. Ability to run an Aged Debtors Report of what debts clients owed us at a certain date in XPM. For example, we want to see what our clients owed us at 30/06/25, however the Standard Report (Aged Balance Report) can't be run to a certain date and if we create our own Report in Report Builder it removes clients from the report if they have paid since 01/07/25 and now owe nothing. We need these figures to do clients Financials and also for our own Practice reporting. We can run it in Xero Blue however we don't have the ability…

    9 votes

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    Thanks for sharing your feedback with us!

    We appreciate you taking the time to let us know what changes matter to you.

    Your idea has been reviewed by our team and is now open for support from the rest of the community. In addition to upvoting your idea, other members can now comment and share how this change would improve their experience with Xero.

  13. Client Insights - Exporting to excel for further analysis (e.g. by manager)

    14 votes

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    1 comment  ·  Admin →
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    Thanks for sharing this idea, I can understand how this might be useful.

    Now it's up to the community to get behind your idea, and add their vote and comments to support it. You might like to share this idea with any colleagues that it could benefit, so they can join in too!

  14. When you have a departing group, you have to now click on the group, select the entity, click on the 3 dots and select Archive.
    This removes the entity from the group. You then have to start again and search the next entity from clients, and repeat the steps. as you cannot select back to take you back to the group.
    In the old xero version. While in the client, you would select a drop down box while in the client and select archive. Then while still in the client, you could click on the Group and select the next…

    3 votes

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    1 comment  ·  Clients  ·  Admin →
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    We appreciate you submitting your idea and identifying key areas for improvement.


    After a successful review, your proposal is now eligible for community backing. We encourage you to reach out to colleagues who might benefit from this feature so they can add their support.


    Additionally, the community can provide further context in the comments on how this update would improve their workflow.

  15. Please can you make it possible to add manual transactions to the "tax statement" that will show up in the tax return.

    We often did this with MYOB, eg. adding a penalty that we know will be charged after the tax return has been filed, or changing a late filing penalty from $50 to $250 if the client's income is more than $100k (as this will be updated at IRD after the return is filed).

    At the moment it looks like we can only edit the pdf which is very disappointing...

    6 votes

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    Thanks for adding this request to our Ideas Kathryn. We have looked at this with current NZ Tax compliance in mind and for transparency this is not something we are looking into at this time. We appreciate it is something others may see as beneficial so other users are able to vote in this.

  16. Xero Tax should have another Tab to View ALL NON Lodged.
    Right now you have to go to Draft, Completed, Approved, To Sign, To File - that's 5 tabs to see which returns and BAS are not yet lodged. All tab includes Filed. There needs to be a tab where you can view All Non Lodged excluding Filed.

    8 votes

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    Thanks for sharing your idea.

    We've reviewed it and now it's up to the community to get behind and support it.

    Do make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  17. The Xero XPM system calculates GST for each task being billed, but it doesn’t have a total GST check at the invoice level. As a result, some invoices with round billed amounts—such as $30,000—end up with incorrectly rounded GST, for example, $2,999.99. Xero calculates GST on each line item of invoices and other transactions, rounding to the nearest cent. The total GST is then the sum of these individual line calculations, which can sometimes lead to small discrepancies in the overall GST amount.
    While Xero doesn't currently offer a total GST validation feature at the invoice level, we would appreciate…

    6 votes

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    Hi Martin, thanks for sharing your idea about GST validation in XPM invoicing. It’s really helpful to hear how a total GST check could help prevent rounding discrepancies.

    The community team has reviewed this and moved it to Gaining support, so it’s now open for votes and comments. If this is something you’d like to see, joining the conversation is a great way to help bring it to the product team’s attention.

    We’ll keep an eye on progress and share updates here as the idea develops.

  18. You are able to post a dividend with a date in a different year. I don't think it should let you type a date outside of the period. Until you click review it does not flag an error

    3 votes

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  19. When filing an SA100, allow us to change the Personal allowance of the client to match their actual tax code, so the return can be filed correctly. Currently on the generic tax code is catered for, and this doesn’t account for people who have different tax codes.

    9 votes

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    1 comment  ·  Admin →
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    Thanks Karan, for submitting your idea!

    We've reviewed your idea, and it's now open for the community to support.

    Other Xero users can now vote for your idea and add comments to share how it could enhance their own Xero experience.

  20. Ability to add a date greater than 50 years. We have a custom field for trust vesting date (typically up to 80 years after formation). Since the latest update we are unable to add date greater than 50 years.

    3 votes

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    1 comment  ·  Admin →
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    Thanks for sharing your idea and what matters most to you.


    We’ve reviewed it and it’s now open for the community to support! If others in your team would find this useful, feel free to share it with them.


    Members can also leave comments to add detail and explain how this idea could improve their experience with Xero 😊

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