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  1. 59 votes

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    Hi everyone, I appreciate feelings shared in not seeing traction as fast as you'd like to ideas you're interested across Xero Product Ideas. 

    Our community team are pure advocates for our customers ideas internally, making sure these are shared and highlighted to the teams and individuals that can make a difference, and doing our best to get ideas reviewed and into our teams planning wherever possible. 

    We receive ideas for incremental, and large changes to existing products, as well as for new features entirely. With so many customers the range of ideas coming from our users is large, and we cannot action all things at once. 

    We try to be transparent in our communication and updates to ideas across the site, even if this means there is no current development planned for a feature. 

    I can assure you the site here is a tool that all our product teams find…

    Tasman Simkins supported this idea  · 
  2. 593 votes

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    Thank you for sharing your thoughts on the possible solution we shared a few months ago. After careful consideration taking all feedback on board, we will not be moving forward with this solution.

    We're still considering how we might solve for the issues presented here over the long term and there are other pieces of work the team are currently delving into such as duplicate bills detection that may also help solve some needs here.

    That said, we'll move the idea back to Submitted and continue to keep you updated on any progression that can help the needs expressed through the idea here. Thanks

    Tasman Simkins supported this idea  · 
  3. 7 votes

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    Tasman Simkins supported this idea  · 
  4. 8 votes

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    Tasman Simkins supported this idea  · 
  5. 19 votes

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    Tasman Simkins supported this idea  · 
  6. 1,167 votes

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    Hi community, we acknowledge the strong feelings in this idea and why you need a feature to flag bills directly within Xero. We really appreciate all your feedback and the detailed explanations of how this would help streamline your accounts payable.

    We are dedicated to providing a solution for this over the longer term, but this will take some time requiring changes that sit beneath the face of bills.

    In lieu of a direct feature for this we wanted to highlight some of the options discussed by the community here:

    • Add a note to the bill: A detailed note on the bill itself can serve as a clear internal reminder of the dispute.
    • Utilise tracking categories: Creating a specific tracking category like "Disputed Bills" can help you filter and report on these items.
    • Adjust the due date: Temporarily extending the due date can prevent accidental payment while the dispute is…
    Tasman Simkins supported this idea  · 
  7. 54 votes

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    Tasman Simkins supported this idea  · 
  8. 1,063 votes

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    Hi everyone, we appreciate the interest surrounding this idea, however we want to be open that we're unable to extend our log-out time past 60 minutes. Xero hold a lot of sensitive information including bank data and we're required to be as secure as online banking.
    Any session information running on a web browser can potentially be stolen. If the session does not time out. You then have an infinitely long vulnerability window to session hijacking. Our best option is to keep a tight expiration window on the session cookie, and regenerate them frequently. Even setting a long timeout doesn't help with this - too long a timeout will greatly increase the risk of invasion or potentially jeopardise your personal data and the safety and integrity of the Xero application itself. This is why we maintain control of this.
    If we detect there's been no activity on a page (e.g…

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    Tasman Simkins commented  · 

    Thanks for the tip Kenin Y. I will try that.

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    Tasman Simkins commented  · 

    This is very frustrating and causes me a lot of lot work. I have an invoice open for working on. I leave it for a bit and come back to it make a lot of changes and then when I try and save it come up that it cannot save. Instead of just loggin back in and allowing me to save the invoice I loiose all of the changes that i have made. It is so frustrating and should not be the case. Xero Fix it,.

    Tasman Simkins supported this idea  · 
  9. 8 votes

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    Tasman Simkins supported this idea  · 
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    Tasman Simkins commented  · 

    Hubdoc should have the ability to extract the VAT amount from the invoice and apply it correctly. The Idea of Hubdoc is to reduce the manual entry of Bills but at the minute you are still required to manually entered the VAT.

  10. 94 votes

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    Thanks for your continued input and contribution to this idea. We've now released an improved send experience for new invoicing, where you have a side by side view to give you full visibility of what's being sent. Encompassed in this is also the ability to CC and BCC others in the email😊.

    For the time being this is limited to sending from the invoice itself and won't apply to Invoice Reminder emails. However, we are thinking ahead and will look to expand this capability in time. We'll keep you updated of any further progress of this here.

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    Tasman Simkins commented  · 

    We need this functionality badly for chasing overdue invoices. Normally an invoice will be sent out the a contacts email for incoming invoices. However when it comes to reminders for overdue invoice you will most likely be wanting to send the reminder to alternative contacts at your client and as the invoice becomes more overdue you might what to send the reminder to higher up people in the clients organisation.

    Tasman Simkins supported this idea  · 
  11. 35 votes

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    Hi community, we understand wanting to hear more from us here. Thank you for sharing and supporting how increasing the number of invoice reminders would help your business workflows.

    Our product team are conducting research in this space and we have form you can sign up through here to share your input.

    Throughout the research the team may engage you through surveys or direct interviews. We'd love to get your involvement to help us develop the future of Invoice reminders!

    Tasman Simkins supported this idea  · 
  12. 492 votes

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    Tasman Simkins supported this idea  · 
  13. 8 votes

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    Tasman Simkins shared this idea  · 
  14. 208 votes

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    Tasman Simkins supported this idea  · 
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    Tasman Simkins commented  · 

    As Other have said it is vitally important that Bills are allocated to a project so that when the project is invoiced out no costs are missed. It makes sense that this is done in Hubdoc when the bills are entered into the system. Having to do it as an addiction set is a step that should not need to be done.
    As Other have said it is very poor that this is not a planned feature.

  15. 7 votes

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    Tasman Simkins supported this idea  · 
  16. 87 votes

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    Tasman Simkins commented  · 

    Many of our clients need the invoice and attached files be submitted in one PDF document that their systems can handle.

    Tasman Simkins supported this idea  · 
  17. 493 votes

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    Hi community, some time passed since our last update in the thread here we do want to return and share - while our product teams explored possibilities for how we might represent Purchase Orders in Projects research has confirmed that there is underlying work needed to the platform Purchase Orders are built on before we can achieve any good outcomes of your needs here.
    We have enthusiasm and a close eye remaining on the support for this, but want to be honest that this is not something that we’ll be able to focus our attentions on in the near future.
    Once we have completed work first needed in the Purchase Orders space we can reassess how to integrate purchase Orders into Projects and will update you all of steps forward, here.

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    Tasman Simkins commented  · 

    It is vitally important that we as able to assign a purchase order to a project.

    Tasman Simkins supported this idea  · 
  18. 215 votes

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    Hey community, we understand an option to import Projects is something everyone that's voted on this idea would find valuable, and that this could speed up your workflow and improve accuracy when managing a high volume of projects or migrating from another system.

    While not a solve for all aspects of a project, within the bills side of things we released the ability to upload bills that might reduce the time taken in manually entering data for project related bills, now.

    Being open and honest, we don't have any plans for enabling the import of projects to Xero. We know this isn't the update you're hoping for here, but want to give clear expectation so you can make the best decision for your business.

    Tasman Simkins supported this idea  · 
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    Tasman Simkins commented  · 

    We need to be able to import Project from our other system into Xero. Our projects are typically a couple of days each and to have to Manually enter each one is just extra work. It should be a simple task of having some import feature from a CSV I cannot understand why it has not been implemeted.