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  1. 313 votes

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    Winston Tan commented  · 

    Hi Xero CEO,
    This requirement is very critical for any trading business or service business that does trading or service on credit terms. This call to be able to print and send out Receivable overdue Statement of Account is the very basic of an Accounting System. Not all businesses is like Xero who collects Subscriptions upfront, so please please put this request of very high priority to get the Xero Technical Team up to speed. So that we can call Xero a must have Accounting System that is business friendly not only in accounting but a super aid to business management. Most small business depend on timely collections to fund operations, and a big step forward to generate Aged Receivable Reports will be a great help to businesses. So whoever that reads this feed back must escalate to the CEO or COO in Xero to make sure we as partners to most small business that uses Xero will get this capability at least by end of 2025. I am sure in todays AI world, please explore how Xero can make AI work to get this important request to work.

    Can we in the Xero users community get a commitment from the top Xero Mgmt Team to commit to get this done by year end 2025. And foremost how the users community will know if this call will be seriously looked into instead of throwing out to trash.

    Xero can be a world leader, but without this critical ability to print Aged Receivables Statement position will be a BIG LETDOWN to small businesses. So please give your utmost attention immediately.

    From the string of comments and feedback by users to Xero, it seems Xero Team is very poor in communications with users...so how can Xero be No1 Accounting Cloud Software?

    Your sincerely
    Winston Tan

    Winston Tan supported this idea  · 
  2. 297 votes

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    Hi team, following on from my last update though our position remains that we don't have plans for making all reports available in report templates we wanted to share a recent change we have made.

    We have unlocked the ability to add client-specific custom reports to Adviser packs, giving you additional flexibility and more comprehensive reporting, which we know has been a key request for some in the idea here.

    As mentioned in our last post - we're very keen to continue to understand the interest in specific reports, so if not already please make sure to add your support or start an idea for a the report you'd like to see. Thanks

    Winston Tan supported this idea  · 
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    Winston Tan commented  · 

    Hi Xero Technical Team,
    Along with the idea of users with ability to create Report Packs, I have a need to get Profit & Loss Reports for Total Company, and then have each breakdown Profit & Loss Report for each Tracking Outlet for a F & B business. Each month I spend a lot of time to extract the Monthly Profit & Loss by total and then copy each Tracking Outlet into a Consolidated Excel File to distribute to management. I have to repeat this process each time owner management wants to take position to review the business and on a monthly basis for month P & L Reporting.
    Can Xero help me improve productivity for Profit & Loss Reporting for the F&B Biz with Tracking Outlets. I suppose the capability would also apply to any business with multiple tracking departments.
    I hope this request will certainly enhance Xero Reporting capabilities.

    Request by Winston Tan, Singapore - representing TME Consulting APAC and FNB Technologies Pte Ltd.

  3. 365 votes

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    Hi everyone, thanks for sharing your support for part disposal of Fixed Assets in Xero.  Being transparent - current work for the team requires focus on upgrades to Fixed Asset technology. 


    However, we’re thinking of what comes next and partial disposal of an asset figures strongly in this. Please continue to detail your particular use cases here in Product Ideas.


    As we continue forming the future of Fixed Assets in Xero insights from Product Ideas here will feed into the team's plans.

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    Winston Tan commented  · 

    Yes very important to have

    Winston Tan supported this idea  · 
  4. 181 votes

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    Winston Tan commented  · 

    I have a question. If in the event some user unintentionally accidently deleted invoices, there should be a voided/deleted bin to hold the invoice say for six months before it is permanently deleted. Is there any audit trial of who action on this deletion for internal data integrity control of permanent delete function.

  5. 564 votes

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    Winston Tan commented  · 

    I would support this request as Audit Trial Report can save a lot of time to try and troubleshoot how final accounts or monthly close accounts was changed without Advisors knowing. This helps Xero keeps accounts integrity as all voids and corrections are strictly viewable in Audit Trials.

    Winston Tan supported this idea  · 
  6. 724 votes

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    Hi community, we appreciate this idea has collected a fair amount of votes and commentary. This has all been feedback and taken seriously by our product teams.

    Currently, there are ways to record a bad debt in Xero, depending on your tax registration status and how you want the transactions to be recorded in your reports - We have help for this on Xero Central you can draw into.

    We don’t have any plans in the near term to expand functionality to develop a button to write off invoices or bills as 'bad debt'. If anything changes in this space, we’ll update you on this idea!

  7. 107 votes

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    Hi everyone, as you may have seen in recent communications - We've rolled out a new and improved New Zealand GST experience.

    While we've made many changes, we want to be open that transactions will only print in date order. This isn't something we have plans for changing in the near future and we'll move the idea to not planned. If our position of this changes at any point we'll be sure to update you of this here. 

  8. 166 votes

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  9. 287 votes

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  10. 158 votes

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  11. 237 votes

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  12. 238 votes

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    Thanks for all sharing and supporting how bulk reconciling transactions and suggestions that have been matched to statement lines in your bank would help your business.

    It's great to see the trust you've built in Xero's capabilities to match and help you save time from manually finding and creating transactions to reconcile your bank.

    Along with building on the foundations of our platforms, the teams efforts at present have been on improving the ability to create suggested transactions for more statement lines in your org - With a lot of this being backend logics there's not a heap you'll see from the front side of things but Xero's reconcile engine is getting stronger and overtime you should find even less need to create transactions in your org, yourself.

    With this work underway there is no development for being able to reconcile transactions that have the 'OK' presented option atm,…

  13. 357 votes

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    Hi everyone, we thoroughly appreciate your input and letting us know your appetite for being able to set the Reply to address for your Xero organisation, here in the idea. As many will have seen with new invoicing, our team have begun testing and making small change to the send experience. While we've been able to make these changes when developing other areas of Xero, we want to be upfront that we don't have a timeframe of when we'll upgrade the email settings page just yet, but this is something we will get to in time - when we do our team will also review the Reply to address options as part of this. So, though there is no movement to share on this just yet please know we will let you know here as soon as there is.

  14. 631 votes

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    Hi team, wanting to provide an update to you here, we want you to know we understand the efficiency more users would like to have in being able to automate the creation of the Xero subscription invoice inside their Xero org.

    To highlight from my last update for UK users this is possible with eInvoicing through the online invoice (My Bills page).

    This is still something we're interested in developing in more regions however isn't planned in our roadmap just yet.

    When resource opens up for us to be able to pick this work up we will share an update with you all on this here. Thanks for staying engaged and supporting in this idea.

  15. 512 votes

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    Hi team, we're pleased to share that we've released some more features, enabling more users to pay suppliers without logging into your bank!

    For our UK customers we've made paying overseas suppliers easier with international bill payments.

    Using open banking, you can now securely send money to 180+ countries including Europe (EUR), America (USD) and Australia (AUD). So you don't have to juggle multiple platforms or hidden fees. Whether you're paying a single bill or multiple bills at once, authorise payments prepared by your team and easily track which suppliers have been paid.

    We've also launched bill payments in Xero for customers in the US, powered by BILL.

    You can make simple, secure payments directly from Xero. You'll be able to authorize payments prepared by your team, and easily track which vendors have been paid. Plus, gain access to millions of vendors over the BILLTM network, and vendors…

  16. 516 votes

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    Hi community, sometime on since my last post we wanted to provide an update for your all here and appreciate the continued attention this idea is receiving.

    We want to be upfront that at this time focuses for the team are in other areas of bank reconciliation and we don't have any current plans for developing the ability to import and export bank rules from an organisation.

    We understand and know this is important to everyone that has voted for the idea and will continue to review and pay close attention to the feedback and votes here. When there is more opportunity for the team to refocus efforts here we will keep you informed of any progress.

  17. 1,306 votes

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    Thanks for your continued engagement and valuable feedback on this long-standing idea, everyone. We've been carefully reviewing your comments and want to acknowledge the clear sentiment of frustration regarding the current limitations around managing multiple addresses for contacts, particularly for invoicing and delivery purposes, and that this is a critical feature to many of you.

    We want to share an update on our progress here - We're pleased to confirm that the foundational work for handling multiple addresses has been completed within the Contacts area of Xero. This was a crucial first step. Building on this, now that all customers are on the new invoicing experience our product team has moved into the discovery phase for adding multiple addresses directly within invoicing. This means they are actively exploring the best way to implement this functionality to meet your needs effectively.

    We appreciate your patience as we work through the complexities…

  18. 947 votes

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    Hi community, thanks for the strong support in being able to attach files within Xero Payroll, both for employee records and pay runs. We really appreciate you sharing the value and efficiency this could create for you when working with Xero. It's evident that being able to store important documents like licenses, sick notes, and onboarding papers directly in Xero would remove the need for external storing systems or manual processes.

    We acknowledge it's not the end goal but wanted to highlight the use of apps, as some have shared like Dext, to help bridge this gap in the meantime.

    I want to assure you that enabling attachments in payroll is part of our long-term intentions. However, to deliver this functionality effectively and reliably, we first need to develop some foundational elements within our payroll platform.

    We understand your frustration with the timeline and the limited updates, and we're…