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  1. 74 votes

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    Annalee Boakes supported this idea  · 
  2. 357 votes

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    Hi community, thanks for sharing your continued interest here. We appreciate the importance of having assurance that mail you send from Xero is being received, and that being able to send from your own company email would increase confidence in this process.

    I can confirm this idea has been continually reviewed by our product teams, and being able to send from your own company email is on their radar. Currently there are other priorities, and platform work that requires their attention, before they can consider this more deeply.

    When there is opportunity to pick this up, I will share any news with you all here.

    Annalee Boakes supported this idea  · 
  3. 163 votes

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    Hi everyone, we appreciate your continued input and feedback on this feature here. Being able to copy to purchase orders and bills is something our team are monitoring feedback of closely and very much across the this idea, however there are a few other priority pieces of work that are currently of focus.

    Right now, it is still possible to copy an invoice to a purchase order or bill from the list views(Draft, Awaiting approval, Awaiting Payment or Paid tabs). You'll find you can select the invoice/s and click 'Copy to...' - You can find out more detail and ways of doing things within new invoicing through our guide on Xero Central.

    We'll keep you in the know here of any progress or updates for this feature.

    Annalee Boakes supported this idea  · 
  4. 87 votes

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    Annalee Boakes supported this idea  · 
  5. 1,179 votes

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    Hi community, we acknowledge the strong feelings in this idea and why you need a feature to flag bills directly within Xero. We really appreciate all your feedback and the detailed explanations of how this would help streamline your accounts payable.

    We are dedicated to providing a solution for this over the longer term, but this will take some time requiring changes that sit beneath the face of bills.

    In lieu of a direct feature for this we wanted to highlight some of the options discussed by the community here:

    • Add a note to the bill: A detailed note on the bill itself can serve as a clear internal reminder of the dispute.
    • Utilise tracking categories: Creating a specific tracking category like "Disputed Bills" can help you filter and report on these items.
    • Adjust the due date: Temporarily extending the due date can prevent accidental payment while the dispute is…
    Annalee Boakes supported this idea  · 
  6. 488 votes

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    Annalee Boakes supported this idea  · 
  7. 13 votes

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    Hi everyone, we appreciate your feedback on the show/hide fields option. As you may have seen in other updates we're working on a new line item grid that will encompass a few enhancements we know our customers want to see, and will also include an improvement to the behaviour of the show/hide fields so the options you select will be retained. I'll come back to confirm when this is released.

    Annalee Boakes shared this idea  · 
  8. 414 votes

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    Hi community, we’ve just released some new keyboard shortcuts to new invoicing, that cut down the number of mouse clicks and help you perform actions on your invoice with some simple keyboard entry options. 

    There’s a range of different shortcuts that you can explore, and in particular a few that I wanted to call out for ‘Approve’ options that I know will be of most interest to you, here;

    • Approve (Ctrl-Alt-A OR Cmd-Opt-A on a Mac)
    • Approve & add another (Ctrl-Alt-O OR Cmd-Opt-O on a Mac)
    • Approve & print PDF (Ctrl-Alt-R OR Cmd-Opt-R on a Mac)
    • Approve & email / send eInvoice (Ctrl-Alt-E OR Cmd-Opt-E on a Mac)

    While you get used to the combinations of shortcuts our product team have added small prompts to highlight these in the product, and if you’d like to view the full list of options you can see them all on Xero Central

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    Annalee Boakes commented  · 

    Agree with this idea, and would be better to be able to change the default 'approve' option because we would prefer the approve and add another button as default.
    Same goes for the 'save' options on new invoicing.
    Also in quotes - change the default 'save' and 'send' options.

    Annalee Boakes supported this idea  · 
  9. 253 votes

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    Hi everyone, we thank you for your support on the idea here. We understand the needs of being able to attach documents when sending Purchase Orders, however we want to be transparent that this is not planned work at this time.

    To begin, purchase orders need an update and this will be a focus for the team before enhancements like this can be considered. We will keep you updated of any related changes, here.

    Annalee Boakes supported this idea  · 
  10. 247 votes

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    Annalee Boakes supported this idea  · 
  11. 74 votes

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    Hi all 👋 thanks for sharing this idea and contributing your feedback on how it would help save time and reduce delivery errors. This has all been sent to and considered by our product teams.

    I wanted to jump in here to share that this is a feature that our team are looking to develop in Purchase Orders in the long term - there are a few other pieces of work lined up before. We'll shift to Under review and keep you updated of any progress, here.

    In the meantime, one way to make the physical address the default delivery address when creating purchases orders is by using a Custom DOCX branding theme, and either use the relevant merge fields, or even enter the default address in plain text on the template. You might then have a separate ‘normal’ theme if you want some orders to go to the Postal…

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    Annalee Boakes commented  · 

    This is a no brainer - very minimal (if any) suppliers would send products/orders to a mailing address, as they are often a PO Box.

    Annalee Boakes supported this idea  · 
  12. 13 votes

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    Appreciate there are more settings that you'd like to expand the use of the Credit Limit for, Joyce. 

    In lieu of change in the direct feature atm, one way to prevent further invoices from being raised for a contact could be to set their limit to the amount of the invoice due which would stop all future invoices for the contact being raised.

    Annalee Boakes supported this idea  · 
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    Annalee Boakes commented  · 

    Add an option within the contact settings to block any new invoices being created if their account is overdue (by X days).

    At the moment you can add a credit limit and block new invoices when this limit is reached. This is good, but we operate with days overdue rather than amounts on credit.

    Add a similar function to have a checkbox to tick if you would like to block new invoices for specified contacts if their account is overdue (by X days if possible).

  13. 494 votes

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    Thanks for everyone's support in this idea. We understand the strong feelings expressed in your comments, where an invoice can be accidentally approved when still needing to go through a review or remain in a draft status. 

    As suggested by some users in this thread, if this has already occurred an option for now would be to add a note to the history of the invoice so other users are aware of the action and what needs to be done, or alternatively Void the invoice and copy to a new Draft invoice (consider if you need to change the invoice # before voiding the approved one, so you can use this on the new draft invoice). 

    While not a resolution for this idea, to avoid mistakenly approving an invoice an option could be to make use of the keyboard shortcuts that are now available in invoicing such as Save &…

    Annalee Boakes supported this idea  · 
  14. 16 votes

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    Annalee Boakes supported this idea  · 
  15. 1,008 votes

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    Hi everyone, a year on from my last engagement we wanted to provide an update for you all here.

    As many will be across we're in the midst of making a lot of iterations and improvements to new invoicing leading up to the retirement of classic invoicing in September (2024).

    We have a fair amount of work lined up in the teams schedule over the coming months and to give an indication there isn't any committed plans around a function to add interest to invoices.

    That said, we do have a team that have picked up and are considering how we might solve this with the technology in new invoicing - It's early days on this yet, but I'll share if there's any progress on this for you all here.

    In the meantime, as has been shared by others over time there are a few ways you could accomplish this…

    Annalee Boakes supported this idea  · 
  16. 659 votes

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    Hi community, we appreciate your continued feedback on having different default email addresses for various transaction types in Xero contacts, and the manual steps involved to ensure you're communicating with the right person for different purposes.

    Currently, one way of managing this in Xero would be to include every additional person on a contact record in emails, and then removing those that aren't required when sending each transaction. However we totally get this isn't the ideal solution.

    While being able to set different email addresses for differing transaction types is something we want to address longer term, like the idea for multiple addresses work for this feature requires cross-collaboration between teams in order to achieve.

    Once the multiple addresses feature is live this is something we'll be able to consider more closely and provide further updates on. 

    We do regularly review all ideas here, and your input is vital. We'll…

    Annalee Boakes supported this idea  · 
  17. 51 votes

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    Annalee Boakes supported this idea  · 
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    Annalee Boakes commented  · 

    Agree with this. When you add an existing contact to a quote, allow it to be hovered over to view their contact details, and then the hyperlink to take you to their contact if necessary.
    Once a quote has been 'saved' or 'sent', allow the contact details to be either edited (if its an existing contact), or added (if its a new contact).
    See attached snips of how you can currently do it when adding a new invoice.

  18. 82 votes

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    Annalee Boakes supported this idea  · 
  19. 484 votes

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    Hi everyone, totally get wanting to get an update from us on the idea here. Having a fair amount of interest from users I can say that Quote reminders are defintiely on the teams radar, however with current focus largely on new invoicing we do not have any immediate plans for this in the next 6 months.

    I can assure you, though we mightn't be able to provide updates as frequently as you'd like to see, our product teams are heavily involved in the forums here and our community team often connect to share trends, discuss developments and externally communicate changes that are coming across Xero products. It's important to us to continue developing Xero to streamline payments and help our customers get paid sooner, and your idea here does sit in this realm.

    When the teams resources open up and we can consider new development in Quotes like being…

    Annalee Boakes supported this idea  · 
  20. 105 votes

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    Thanks team, we really appreciate the feedback we have received and how having more visibility of quotes within the new Homepage would be useful to customers.

    With a close eye on all ideas in relation to our reimagined homepage experience we have a close eye on this idea and will share if there are any updates around this here.

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    Annalee Boakes commented  · 

    Agree with this, and also the need for the dashboard to be more customisable. There should be a range of key metrics that users can select to view on their dashboard. All the data is being captured somewhere in Xero.
    We use quotes as our leads/sales pipeline, so we need to know values of orders that are coming through each month. Not ideal to have to wait until they are an approved invoice to be able to see the total value.

    Annalee Boakes supported this idea  · 
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