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  1. 819 votes

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    Hi community, first off thank you for the continued interest and feedback surrounding this idea. We’re continuing to build on the bank reconciliation experience in Xero and recognise the ways this feature will help improve the efficiency, flexibility and transparency of transactions in your business. Our team have done a lot of exploration into being able to surface and match Credit Notes when reconciling your bank account in Xero, and this is now in development.

    We’ll shift the idea here into ‘Working on it’ and continue to update as there’s more detail of this to share.

    Annalee Boakes supported this idea  · 
  2. 81 votes

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    Hi team, work for negative inventory is well in development and we really value all of your inputs here as we've picked into how we solve the needs of backorders in both the purchase and sales flows.

    We look forward to being able to share more updates soon with detail of how this works within your Xero organisation. Thanks!

    Annalee Boakes supported this idea  · 
  3. 407 votes

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    Hi team, we appreciate the on-going support and feedback we're receiving on this idea and pleased to be able to share this update. Our product team are actively exploring how we can best solve for the needs raised here, although at this time are unable to provide any set timeframes.

    They are very much aware of the appetite from our community on this, and as part of their exploration have reached out some users here as they gather insights.

    For the time being we'll shift to In discovery and I'll return as soon as there is more on this to share.

    Annalee Boakes supported this idea  · 
  4. 177 votes

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    Hi everyone, appreciate the continued interest and support this idea receives.

    I know it's been sometime since our last update, and I understand frustration in recent comments wanting more news on where this is at.

    I want to confirm our product teams still have good intentions to develop the ability to copy to a purchase order from within an invoice, however with the current option of being able to copy to from the invoice list and prioritisation of other pieces of work this isn't roadmapped just yet.

    I totally get the needs here and hearing how you found this feature so useful. As soon as there's further news we'll make sure to share this with you all, here. Thanks

    Annalee Boakes supported this idea  · 
  5. 99 votes

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    Annalee Boakes supported this idea  · 
  6. 1,225 votes

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    Hi community, we acknowledge the strong feelings in this idea and why you need a feature to flag bills directly within Xero. We really appreciate all your feedback and the detailed explanations of how this would help streamline your accounts payable.

    We are dedicated to providing a solution for this over the longer term, but this will take some time requiring changes that sit beneath the face of bills.

    In lieu of a direct feature for this we wanted to highlight some of the options discussed by the community here:

    • Add a note to the bill: A detailed note on the bill itself can serve as a clear internal reminder of the dispute.
    • Utilise tracking categories: Creating a specific tracking category like "Disputed Bills" can help you filter and report on these items.
    • Adjust the due date: Temporarily extending the due date can prevent accidental payment while the dispute is…
    Annalee Boakes supported this idea  · 
  7. 508 votes

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    Hi community, we thank you for your feedback on the value of being able to flag a Sales invoice as in dispute. We know a clear way to mark these invoices would be helpful.

    Similarly to our update for Supplier invoices there are a few options you may want to consider to currently highlight Sales invoices in this situation;

    1. Add a note to the invoice to serve as a clear internal reminder of the dispute.
    2. Utilise tracking categories: Creating a specific tracking category like "Disputed Invoices" can help you filter and report on these items.
    3. Update the reference to add a notation such as [reference number] - 'In dispute'

    While we know these aren't perfect solutions, we hope these may help some in the conversation right now.

    We appreciate your enthusiasm for this feature, and we want to be transparent about where it stands, and this is an idea that…

    Annalee Boakes supported this idea  · 
  8. 13 votes

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    Hi everyone, we appreciate your feedback on the show/hide fields option. As you may have seen in other updates we're working on a new line item grid that will encompass a few enhancements we know our customers want to see, and will also include an improvement to the behaviour of the show/hide fields so the options you select will be retained. I'll come back to confirm when this is released.

    Annalee Boakes shared this idea  · 
  9. 429 votes

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    Hi team, thank you for your thorough feedback in this idea. We appreciate there are different preferences our users have when approving invoices in Xero and just to re-highlight - there are now keyboard shortcuts available for most action buttons in invoicing to help navigate and quickly select the option you prefer rather than the drop down selection.

    Though we understand it is not the news you're hoping here we want to be transparent that there are no plans at this stage to add the ability to set your own default for the Approve button in invoicing.

    We will continue to track the support this idea keeps building and be sure to let you know if there is any change to the status of this idea, here.

    An error occurred while saving the comment
    Annalee Boakes commented  · 

    Agree with this idea, and would be better to be able to change the default 'approve' option because we would prefer the approve and add another button as default.
    Same goes for the 'save' options on new invoicing.
    Also in quotes - change the default 'save' and 'send' options.

    Annalee Boakes supported this idea  · 
  10. 276 votes

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    Hi team, we highly value all the feedback we've received through this request, and understand wanting more functionality to manage communications with suppliers directly through Xero.

    As you may have read on our blog, we're redesigning the purchase orders experience, and our product teams have paid close attention to ideas for purchase orders in these forums.

    I'm pleased to share that being able to include file attachments when sending purchase orders is being developed into this new experience. I'll update again as this feature rolls out to customers. 😊

    Annalee Boakes supported this idea  · 
  11. 276 votes

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    Thanks for the response and continued support in this idea, everyone.

    Work for partial billing of a purchase orders is taking shape. ✨

    To give a taster of what this'll look like - when you create a bill from a purchase order you'll be able to enter the amounts of each item you'd like to bill, and your Approved purchase order will show the amount of each item Billed.

    I'll come back to share as soon as the feature begins roll out!

    Annalee Boakes supported this idea  · 
  12. 13 votes

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    Appreciate there are more settings that you'd like to expand the use of the Credit Limit for, Joyce. 

    In lieu of change in the direct feature atm, one way to prevent further invoices from being raised for a contact could be to set their limit to the amount of the invoice due which would stop all future invoices for the contact being raised.

    Annalee Boakes supported this idea  · 
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    Annalee Boakes commented  · 

    Add an option within the contact settings to block any new invoices being created if their account is overdue (by X days).

    At the moment you can add a credit limit and block new invoices when this limit is reached. This is good, but we operate with days overdue rather than amounts on credit.

    Add a similar function to have a checkbox to tick if you would like to block new invoices for specified contacts if their account is overdue (by X days if possible).

  13. 505 votes

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    Thanks for everyone's support in this idea. We understand the strong feelings expressed in your comments, where an invoice can be accidentally approved when still needing to go through a review or remain in a draft status. 

    As suggested by some users in this thread, if this has already occurred an option for now would be to add a note to the history of the invoice so other users are aware of the action and what needs to be done, or alternatively Void the invoice and copy to a new Draft invoice (consider if you need to change the invoice # before voiding the approved one, so you can use this on the new draft invoice). 

    While not a resolution for this idea, to avoid mistakenly approving an invoice an option could be to make use of the keyboard shortcuts that are now available in invoicing such as Save &…

    Annalee Boakes supported this idea  · 
  14. 17 votes

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    Annalee Boakes supported this idea  · 
  15. 1,070 votes

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    Hi everyone, a year on from my last engagement we wanted to provide an update for you all here.

    As many will be across we're in the midst of making a lot of iterations and improvements to new invoicing leading up to the retirement of classic invoicing in September (2024).

    We have a fair amount of work lined up in the teams schedule over the coming months and to give an indication there isn't any committed plans around a function to add interest to invoices.

    That said, we do have a team that have picked up and are considering how we might solve this with the technology in new invoicing - It's early days on this yet, but I'll share if there's any progress on this for you all here.

    In the meantime, as has been shared by others over time there are a few ways you could accomplish this…

    Annalee Boakes supported this idea  · 
  16. 739 votes

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    Hi community, we appreciate your continued feedback on having different default email addresses for various transaction types in Xero contacts, and the manual steps involved to ensure you're communicating with the right person for different purposes.

    Currently, one way of managing this in Xero would be to include every additional person on a contact record in emails, and then removing those that aren't required when sending each transaction. However we totally get this isn't the ideal solution.

    While being able to set different email addresses for differing transaction types is something we want to address longer term, like the idea for multiple addresses work for this feature requires cross-collaboration between teams in order to achieve.

    Once the multiple addresses feature is live this is something we'll be able to consider more closely and provide further updates on. 

    We do regularly review all ideas here, and your input is vital. We'll…

    Annalee Boakes supported this idea  · 
  17. 55 votes

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    Annalee Boakes supported this idea  · 
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    Annalee Boakes commented  · 

    Agree with this. When you add an existing contact to a quote, allow it to be hovered over to view their contact details, and then the hyperlink to take you to their contact if necessary.
    Once a quote has been 'saved' or 'sent', allow the contact details to be either edited (if its an existing contact), or added (if its a new contact).
    See attached snips of how you can currently do it when adding a new invoice.

  18. 90 votes

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    Annalee Boakes supported this idea  · 
  19. 512 votes

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    Hi community, we understand how being able to send quote reminders like you can for invoices, would help with following up on uncommitted work with your customers and potentially locking in sales.

    For the time being, as many will be aware you can resend a quote that’s already been sent, by clicking the 3 dot menu in the top right and choosing ‘Send’, where you’ll have the option to change the email and who it’s being addressed to.

    This is something we have intentions of diving into discovery for this year and I’ll return to share more news when things progress. Thanks

    Annalee Boakes supported this idea  · 
  20. 142 votes

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    Thanks team, we really appreciate the feedback we have received and how having more visibility of quotes within the new Homepage would be useful to customers.

    With a close eye on all ideas in relation to our reimagined homepage experience we have a close eye on this idea and will share if there are any updates around this here.

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    Annalee Boakes commented  · 

    Agree with this, and also the need for the dashboard to be more customisable. There should be a range of key metrics that users can select to view on their dashboard. All the data is being captured somewhere in Xero.
    We use quotes as our leads/sales pipeline, so we need to know values of orders that are coming through each month. Not ideal to have to wait until they are an approved invoice to be able to see the total value.

    Annalee Boakes supported this idea  · 
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