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  1. 53 votes

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    Hi everyone, I appreciate feelings shared in not seeing traction as fast as you'd like to ideas you're interested across Xero Product Ideas. 

    Our community team are pure advocates for our customers ideas internally, making sure these are shared and highlighted to the teams and individuals that can make a difference, and doing our best to get ideas reviewed and into our teams planning wherever possible. 

    We receive ideas for incremental, and large changes to existing products, as well as for new features entirely. With so many customers the range of ideas coming from our users is large, and we cannot action all things at once. 

    We try to be transparent in our communication and updates to ideas across the site, even if this means there is no current development planned for a feature. 

    I can assure you the site here is a tool that all our product teams find…

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    Hein Kuenen commented  · 

    Dear Kelly, you are missing the point totally. The general feeling is that Xero does not listen at all and doesn't care. Of course you can not do everything in 1 go, but (giving your users the feeling that you are) not doing anything useful is on the other side of the spectrum.

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    Hein Kuenen commented  · 

    I have to agree with Paul-John (and disagree with Kelly).
    Our experience is as Paul-John describes ... poor to say the very least

    Hein Kuenen supported this idea  · 
  2. 562 votes

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    Hi community, to continue sharing on our development of einvoicing in the UK - we've now released our first part of this experience. So, if you have registered for einvoicing, you'll be able to edit your billing contact to select to 'Receive Xero subscription bills as einvoices where you'll just need to enter your businesses VAT. As mentioned in my last update - we're still developing this experience, and coming up will be the ability to choose this option from the online invoice itself. I'll loop back when this is released.

    Hein Kuenen supported this idea  · 
  3. 950 votes

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    Hi community, appreciate the want for more of an update from us on this highly voted idea. Since Kelly’s last message I am pleased to let you know that our product team has done some discovery work in this space. More specifically, exploring the different ways in which the problem could be solved in Xero, alongside understanding the technical challenges. The feedback you’ve shared has been really useful for our product team’s research 🙏

    We recognise the importance of needing to know which bills are flagged, so people making payment can review whether a bill should be paid or not, to avoid inadvertent payment. Being able to improve this workflow is important to us and once we have solution concepts, we will be sure to reach out to this community for feedback.

    Right now there are no specific time frames available as to when this might be worked on, but…

    Hein Kuenen supported this idea  · 
  4. 980 votes

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    Hi community, we understand your needs in this feature and want to assure you were taking on board all your feedback. 

    As many of you accustom to this idea will know, multiple addresses requires a complex solution. It's been something we’ve been moving towards for some time and we’ve done a lot of back end work that will allow us to bring it to you in the future. 

    We have 12 different products within Xero that rely on contact data, as well as many of our app partners. This means that contacts need to seamlessly flow across technology, products and all connections on Xero. And that’s exactly what we’ve been working on. 

    One of the reasons we announced the retirement of classic invoicing is because many of the features being asked for, just can’t be brought into classic invoicing. The old technology has too many technology limitations to enable this.…

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    Hein Kuenen commented  · 

    @Graham .. hear hear!

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    Hein Kuenen commented  · 

    +1 for Graham's post(and most others actually ;-) )

    Hein Kuenen supported this idea  · 
  5. 77 votes

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    Hi community, we'd like to confirm that enabling phone numbers to be stored against additional people within a contact record is not something we have plans to develop at this time. This may be a function we look to explore in the long-term so we're still interested to get a clearer understanding of users that'd like to see this developed, and will continue to track this through the conversation here. If there's any change we will let you know on on this idea.

    Hein Kuenen supported this idea  · 
  6. 70 votes

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    Hi community, thanks for all your input into this idea. Right now, our product team are looking into this space and we'd like to invite any US based users in this idea to participate in some early concept testing.
    ✍️If you'd like to be a part of this please fill in this short questionnaire.
    Spots are limited, and please note that we may not be able to contact or schedule everyone who registers their interest.
    We'll round back to share any progress with you all on the idea here.

    Hein Kuenen supported this idea  · 
  7. 44 votes

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    Hi community, we want to update you that we've recently released the ability to include Purchase Orders (PO) through Payable Invoice Summary report. If you expand the side panel on the left of the report and select the 'Outstanding purchase orders summary' report, this will automatically display all Bills, Credit Notes and Purchase Orders and group them by Contact for you. You can use the total row of each contact to infer the remaining balance.

    We're aware this may not directly show the information that you’re asking for here, so we'll keep the status idea as it is and we’ll let you know if there’s any further updates.

    Hein Kuenen supported this idea  · 
  8. 48 votes

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    Hein Kuenen supported this idea  · 
  9. 38 votes

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    Hein Kuenen supported this idea  · 
  10. 72 votes

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    Hein Kuenen supported this idea  · 
  11. 51 votes

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    Hein Kuenen supported this idea  · 
  12. 69 votes

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    Hein Kuenen supported this idea  · 
  13. 73 votes

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    Thanks to those that got involved and have joined in the teams prototyping. All the feedback the team received have really helped them validate their approach, and development of this is underway atm. We'll shift across to working on it and return to let you know once it's live! 😊

    Hein Kuenen supported this idea  · 
  14. 67 votes

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    Hein Kuenen supported this idea  · 
  15. 65 votes

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    Thanks everyone, we thoroughly appreciate your feedback on changes when adding or editing a contact. 


    Since the initial release, our team have made an update and you'll find you can now enter IBAN and SWIFT into account number without it throwing errors. 


    Currently, if you save information into the account number field it'll spread across the bank account prefix and bank account number fields - The thing to note is that this will not impact processing of batch payments and will be one field when exported for batch payments.


    We understand it’s not the perfect solution and are looking at further enhancing this - I'll keep you updated here. 

    Hein Kuenen supported this idea  · 
  16. 84 votes

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    Hein Kuenen supported this idea  · 
  17. 76 votes

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    Hein Kuenen supported this idea  · 
  18. 73 votes

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    Appreciate the idea here - Being transparent, developing granular permissions or roles for every feature and action throughout Xero is not in our plans. 


    Understanding more of the permission sets majority of users need, will help understand where the biggest impact could be made. 

    I've slightly adjusted the title to suit the needs of the role you mentioned. We'll get a sense of others that'd like this too. 

    Hein Kuenen supported this idea  · 
  19. 80 votes

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    Hein Kuenen supported this idea  · 
  20. 96 votes

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    Appreciate the interest in being able to search by description. While we're attentive to your feedback, I want to be open that we don't have any immediate plans for developing this atm. 

    We're staying close to feedback on how we can improve navigation for our customers when using Xero, and I'll let you know if there is any development planned surrounding this, here. Thanks 

    Hein Kuenen supported this idea  · 
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