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62 votes
Thanks for your feedback on the thread. Though not useful for all, we did bring attention to the reports that could help some people in the forums here.
We'll continue to consider this and other ideas for customer statements as the platform evolves.
Again not a full resolve but another option that could be handy for some is the inclusion of the Outstanding bills link when sending individual invoices to your customers. Through this, persons of a contact will be able to view and get detail of the invoices they have outstanding with you at any given time.
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40 votesAdmin Operator
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394 votes
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commented
Larissa - Can I just say you are going to Regret going from MYOB to Xero "Building Beautiful" let me tell you there is not even Building BASIC with Xero - no Support nothing every get done - for sakes they don't even have 30, 60, 90 days on Customer statements!!! Goood Luck getting anything done
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167 votesAdmin Operator
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53 votesAdmin Operator
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78 votes
Appreciate the idea here - Being transparent, developing granular permissions or roles for every feature and action throughout Xero is not in our plans.
Understanding more of the permission sets majority of users need, will help understand where the biggest impact could be made.
I've slightly adjusted the title to suit the needs of the role you mentioned. We'll get a sense of others that'd like this too.
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363 votes
Hi everyone, though there isn't any progress to share on this idea we do want to provide and update for you all and thank you for engaging with us about this here.
We understand the desire and needs for being able to change or set a separate reply to email address when sending from your Xero organisation.
We're continuing to make improvements to sending of invoices in Xero however at this point our roadmaps does not extend to the email settings specifically.
This continues to be an area we're interested in diving deeper into in the long term and we'll be sure to share as soon as there's movement.
For the time being the only way to change the Reply-to email is to update this on the email settings screen prior to sending your transaction and change it back post sending. Thanks
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432 votes
Hi everybody, coming across from the previous forums we know this idea has a lot of interest.
There is a way of using Xero's reports to accomplish what you're asking here and save the format so you can easily access and send this report to your customers outside of Xero.
Running the Aged Receivables detail report you can choose how many ageing periods you'd like to show and set the period to '30 days'. Simply Filter the report by Contact and Update to run.
- Once you've got it set up, save as Custom so you can easily access this format anytime
- If you deal with groups of contacts this also means you could Filter for multiple contacts to combine the view into one report rather than multiple customer statements 🙂
- Export the report to PDF, where you can send to customers from your email system outside of Xero
We appreciate…
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commented
Kelly Munro - You are missing the point - We are all asking for the BASIC accounting practice 30, 60, 90 day on our customer statements - Reports is another Issue - "Building Beautiful" - Just BUILD BASICS "pLEASE"
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commented
Xero Support - Hello is anyone there? Instead of Users making suggestions on how to fix or improve basic features - How about you actually do something Xero! I am certain your users are getting extremely frustrated, with the last of improvements & support on all topics.
I don't know about everyone else but we are seriously considering going back to MYOBAn error occurred while saving the comment Admin Operator
commented
This is very Basic. submitted May 22 but still nothing!!!! the customer service from xero is BELOW standard. Just keep taking subscription $$ & get nothing in return
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448 votes
Hi team, while the status of this idea remains unchanged from our last post we did want to provide an update in the channel here.
As shared previously there's the possibility of exploring third-party apps like Google's High Contrast, which allows you to change the colour on your screen so it's easier to read.
Our Xero Accounting app is a bit of a different kettle of fish and for iOS users there is a dark mode available from the 'Appearance' option that you can navigate to from the 3 dot menu in the top right of the app screen.
Though we fully understand and appreciate needs for wanting dark mode, the ability to develop this requires resource from across all areas of product to implement in the web version. Providing dark mode is not on our current roadmap.
If there are any further changes to share we will provide further…
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499 votes
Thanks for everyone's support in this idea. We understand the strong feelings expressed in your comments, where an invoice can be accidentally approved when still needing to go through a review or remain in a draft status.
As suggested by some users in this thread, if this has already occurred an option for now would be to add a note to the history of the invoice so other users are aware of the action and what needs to be done, or alternatively Void the invoice and copy to a new Draft invoice (consider if you need to change the invoice # before voiding the approved one, so you can use this on the new draft invoice).
While not a resolution for this idea, to avoid mistakenly approving an invoice an option could be to make use of the keyboard shortcuts that are now available in invoicing such as Save &…
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607 votes
We appreciate everyone that's contributed here. Needs in more incremental permissions for bank accounts, have been clearly highlighted in your feedback - from protecting the confidentiality of payroll information to securely delegating reconciliation tasks for specific accounts.
Leaning in from our last update, our product teams have conducted lots of research of existing user roles, to highlight the most critical areas work is needed to power up our customers use of Xero.
Reporting and inventory are our first areas of priority, and you may have seen recent updates across ideas for these areas.
Permissions to bank accounts is another area that stood out in our research, but has more dependencies and will take longer to develop.
We'll keep you updated as our journey with roles and permissions evolve and there's more in the space of banking to share with you all.
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337 votes
Hi everyone, thanks for the idea and support here. We appreciate all the valuable feedback and ideas shared regarding the ability to split batch payments when reconciling, and understand it currently takes extra steps to reconcile when a single invoice among a batch has been paid, or when there are multiple payments to the same entity for different invoices.
Being transparent, we don’t have direct plans for making this change within the foreseeable future but if anything changes in this space, we’ll update you on this idea!Admin Operator
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166 votes
Hi everyone, we appreciate your input and sharing detail of how you'd like to see this developed to help suit the needs of your business.
We want to upfront that we don't have plans for developing this in the next year. However looking further out to the future, our teams will continue to review and consider how they might build inventory in Xero to cater for units of measure.
If you're after an immediate solution, it might be worth exploring connected apps that can integrate with Xero and cater for your business needs. As soon as there's any change or news around this to share we'll be sure to update our community and all of your interested in this, here.An error occurred while saving the comment Admin Operator
commented
"Building on Beautiful" how about just Building the BASICS ?
How Annoying & Time consuming is Xero - Invoice templates, UOM - qty/amount gives you the unit price, Sort and Filter to the Main reconciliation screen, the number of lines per page - scroll back to the botton to go to the next page plus for Bills & Invoices with payments applied having to remove the payment !!!!! What I have noticed is we are all wasting our breath posting thing that are ESSENTIAL, day after day, minute after minute - Units of measures, 30 60 90days etc - all Basic requirement - no customer service you can phone -An error occurred while saving the comment Admin Operator
commented
HELLO - IS there any one Home at Xero as no ONE is Listening !!
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commented
Why does it take so long to get any changes with xero? this is an essential
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30 votesAdmin Operator
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155 votesAdmin Operator
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14 votesAdmin Operator
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123 votesAdmin Operator
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447 votes
Thanks for sharing your thoughts on bulk allocation of credit notes, everyone. We understand that manually applying credit notes one by one can be time-consuming, and we appreciate wanting a a faster, more streamlined solution.
Currently, while we know it won't be the flow that suits all, it's possible to apply credit notes to multiple invoices for a single contact by opening the credit note and selecting the invoices to apply it to.
Atm, we're in the process of releasing a new experience for Sales Credit Notes. This work will enable us to develop changes like you're asking here longer term. However, the initial release is focused on developing existing features into the new Credit Notes experience. Once this is fully rolled out the team will have more capacity to consider enhancements like bulk allocations, however we want to be upfront that this isn't planned for the short term.
We…
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21 votes
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commented
How Annoying & Time consuming is this for Bills & Invoices with payments applied having to remove the payment !!!!! What I have noticed is we are all wasting our breath posting thing that are ESSENTIAL, day after day, minute after minute - Units of measures, 30 60 90days etc - all Basic requirement - no customer service you can phone - "Building Beautiful" how about just Building the BASICS ?
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61 votes
Hi everyone, we appreciate the interest in being able to display logos as you need. There are a few different situations mentioned in feedback here and we want to explain and help clarify how logos are shown when using Xero.
The first is how your organisations logo is shown within the invoice email sent to your customer. This is taken from the organisation settings page. There was a period that impacted some customers where the logo quality was being reduced when sending with new invoicing. Taking on board feedback our team implemented a change in new invoicing so this should now be appearing correctly - If you’re finding your logo quality is not showing correctly in the invoice email please do raise a case with our team and they can investigate more on this with you individually.
The second place the logo is shown is on the PDF of…
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Kelly
STOP with the reports suggestions for everything - XERO should have basic functions available as standard - MYOB has - Quicken aslso has
Please Concentrate on the BASICS not Building Beautiful as it is not working for your Business - Xero Customers that have moved from other platforms are Over the lack of action & support Xero are giving. PLEASE PLEASE PLEASE LISTEN