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  1. 22 votes

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    Thanks for sharing your interest in being able to send invoices via WhatsApp from Xero.

    While this isn't a direct feature available in Xero right now, an option right now for invoices is to use the Xero Accounting app where you can retrieve the link for the invoice to share this via another app on your device, like WhatsApp - we have help on this for iOS and Android in Xero Central.

    We're continuing to get a sense of the support for this feature through this idea but want to be open this isn't something we have plans for at this time.

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    Johan Potgieter commented  · 

    This would be amazing if this can be a reality. Many business owners run their business from WhatsApp. So any integration between Xero and WhatsApp would be amazing!
    Example, sending invoices & Statements via WhatsApp,
    but also sending receipts to Xero via WhatsApp,
    improving JAX on WhatsApp so as to ask questions.
    And what if we can unreconciled statement lines feedback via WhatsApp?

    Johan Potgieter supported this idea  · 
  2. 2 votes

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    Thanks for sharing this idea around filtering bills to pay by attachments! We are always looking at ways to improve the Xero experience.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too 🌟




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    Johan Potgieter commented  · 

    It would be extremely useful to have a filter in the Bills section that allows users to quickly identify bills that do not have supporting documents attached. Currently, there is no easy way to ensure all bills have the necessary documentation (such as invoices or receipts) without manually opening each bill, which is time-consuming and inefficient. A simple filter like “No attachments” or “Missing documents” would help users quickly spot incomplete records, strengthen internal controls, and improve audit readiness, especially during month-end processes.

    Johan Potgieter supported this idea  · 
  3. 36 votes

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    Johan Potgieter supported this idea  · 
  4. 506 votes

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    Hi everyone, we’d like to round back to share an update that the ability to accept deposits has now rolled out to all AU, NZ, UK, CA, SG and US organisations, and we expect to make this available to remaining regions soon.

    Staying close to feedback from its release, our team have recently added a due date field in which you can select a specific date that payment of the deposit is expected if this differs from the Invoice due date.

    I look forward to looping back to finalise once we’re at 100% roll out of deposits, and give you a hint of where we’ll be expanding functionality next!

    Johan Potgieter supported this idea  · 
  5. 236 votes

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    Thanks for everyone’s continued support in this idea. We’d like to update here that accepting a deposit on an invoice is now live to all organisations that use Stripe in AU, NZ, UK, US, CA and SG with remaining regions soon to come.

    We know this doesn’t yet cover fuller progress-payment and instalment workflows, and we recognise those are important for many of you. We’ll keep returning here with more news as work in this space evolves.

    Johan Potgieter supported this idea  · 
  6. 22 votes

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    Hi team, I'm pleased to share that we are moving this idea to In development. We know ease of being able to create new accounts while you invoice is useful to our customers and our team have a focus on this.

    I'll be back to share when this is ready and shipped to you all 🙂

    Johan Potgieter supported this idea  · 
  7. 83 votes

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    Hi team, we've just launched passkeys to our first group of users. From this week, Xero Me app users who haven't set up MFA yet will be able to use passkeys to log into Xero. Next, we'll be progressively rolling this out to more users over the coming months. We look forward to and welcome your feedback here. As we have more news on the rollout I'll share with you on this idea.

    Johan Potgieter supported this idea  · 
  8. 93 votes

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    Hiya team, we wanted to share another update with you all. As our product team conduct discovery for potentially extending the Reconcile period feature to more regions we'd love to get our community's active engagement in the process.

    If you'd be interested in collaborating with our team on the research they're doing for this please reply on this idea or respond directly to our update 💬and we'll be happy to share your details with them for further contact. Thank you!

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    Johan Potgieter commented  · 

    fantastic! Yes roll it out worldwide. This is good practice, and everyone could benefit. happy to assist

  9. 119 votes

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    Johan Potgieter supported this idea  · 
  10. 277 votes

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    Hi everyone, thanks for your continued engagement and support for the idea of making tracking categories mandatory in Xero. We really appreciate you sharing your insights on the benefits that adding this feature would bring to your financial reporting and month-end processes.

    Right now, you could use find and recode to assign a tracking option to any transaction lines that are currently unassigned. 

    Regarding the future of this idea, we've carefully reviewed all your feedback and the critical need you've expressed for this feature. While we understand the value and time-saving potential this improvement would bring, we want to be transparent that making tracking categories mandatory across all relevant transactions isn't on our roadmap for development. If our position of this changes in time, we'll share an update for everyone, here. 

    Johan Potgieter supported this idea  · 
  11. 52 votes

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    Johan Potgieter commented  · 

    This woul be super helpful - especially when you need to attach the original PO document or contract confirmation.

    Johan Potgieter supported this idea  · 
  12. 33 votes

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    Johan Potgieter supported this idea  · 
  13. 94 votes

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    Johan Potgieter supported this idea  · 
  14. 131 votes

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     ·  Mark Blundell responded

    Hello I am the product manager for the group within Xero which looks after the currency capability.

    I follow the digital currency space closely, I find it incredibly interesting both sociologically as well as technically. However as a product manager my role is to ensure that my engineering group works on the things that create the most value, for the most people, and in alignment with the company's long term goals and aspirations.

    Digital currencies continue to have an extremely passionate, but also extremely small group of users who want to see them handled in Xero. The cost remains very high for us to deliver this feature, and does not make a difference to enough peoples lives to justify that investment. There are a lot more touchpoints than many people appreciate to implement crypto properly. Huge decimal precision, UX, currency rate feeds, revaluation logic, reporting - all need changes to…

    Johan Potgieter supported this idea  · 
  15. 331 votes

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    Heya team, we're now actively testing how reports could be grouped and accessed, and we'd love your input in this, so we can design a better report grouping structure that supports role-based access in reporting.

    Get involved! Complete a quick 15-min online activity to test how reports are grouped and accessed:

    • Part 1: answer questions about the current report grouping
    • Part 2: explores a new grouping and role-based report access

    👉 If you're interested, please go through the link here.

    Thanks again for your support and contributions to developing a solution that works best for majority of our customers!

    (Just to note - If you’ve already gone through this activity, there's no need to do it again — our researchers may have contacted you earlier 😊)

    Johan Potgieter supported this idea  · 
  16. 340 votes

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    Hi community, your ongoing interest in giving users the ability to reconcile without viewing account balances is welcomed.

    We understand why this level of bank permission control matters. As recently mentioned in my updates on this idea, while we do have current work for user roles underway there is more complexities to developing permissions within the banking space and this isn't on the immediate roadmap.

    As we continue our journey to evolving roles within Xero we'll be sure to share any progress for permissions in bank accounts with you all, here.

    Johan Potgieter supported this idea  · 
  17. 676 votes

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    Thank community, we appreciate all your involvement on this idea. We understand the ability to bulk export or print attached files would be a huge time-saver, especially for year-end audits, client communication, and general record-keeping.

    We’ve evaluated the complexity of this feature against other priorities on our roadmap. Atm, this isn't in our plans however we'd like to explore bulk downloading of files from Xero in the longer term. I'll share an update when we're able to give more attention to this, here.

    For the meantime if this is essential for you right now, you may like to explore third-party integrations through our Xero app store which could meet your needs here.

    Johan Potgieter supported this idea  · 
  18. 100 votes

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    Johan Potgieter supported this idea  · 
  19. 56 votes

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  20. 494 votes

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    Hey everyone, thank you for all your feedback. We’re on a long journey to provide more granular access and controls within Xero features that our customers need.

    As you may have seen in some of our recent updates across other user roles ideas we’re currently in the process of adding more permissions within Reporting and Inventory. Further to this our research has highlighted Payroll and Banking as areas that more controls are most needed, and are on our agenda as we continue to develop permissions and access to features.

    Your feedback here and through direct engagements with our teams have been extremely insightful, and we appreciate all your inputs.

    I'll continue to provide updates on the development of roles for features as we progress.

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    Johan Potgieter commented  · 

    This is one of the areas where Xero is lightyears behind QBO and Sage. really needs urgent attention. It was announced last year at the Xero Roadshow that there is changes coming to user access - another year has come and gone.

    can we get some feedback?

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