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  1. 1,311 votes

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    Thanks for your continued engagement and valuable feedback on this long-standing idea, everyone. We've been carefully reviewing your comments and want to acknowledge the clear sentiment of frustration regarding the current limitations around managing multiple addresses for contacts, particularly for invoicing and delivery purposes, and that this is a critical feature to many of you.

    We want to share an update on our progress here - We're pleased to confirm that the foundational work for handling multiple addresses has been completed within the Contacts area of Xero. This was a crucial first step. Building on this, now that all customers are on the new invoicing experience our product team has moved into the discovery phase for adding multiple addresses directly within invoicing. This means they are actively exploring the best way to implement this functionality to meet your needs effectively.

    We appreciate your patience as we work through the complexities…

    Henry Khoo supported this idea  · 
  2. 33 votes

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    Hi team, we appreciate the appetite in this idea for being able to add more tracking categories to suit the needs of eInvioicing in Malaysia. We want to be open that while we have improvements planned for eInvoicing in Malaysia, increasing tracking categories isn't in our plans right now.

    I understand some in the conversation here may already be doing this however to highlight for others - Right now, if you use a Tracking category for this purpose you can also look to add a default tracking to a contacts record which may help with auto assigning these codes for customers you trade with frequently.

    We will continue to watch the interest through this idea closely, and share if there are any updates.

    Henry Khoo supported this idea  · 
  3. 29 votes

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    Thanks for sharing your idea, on the platform.

    We've reviewed the idea and it's now up to the community to get behind and support it. Sharing your idea with colleagues could benefit so they can add their vote too!

    Members can now also comment to share additional details about how your idea could improve their experience with Xero.

    Henry Khoo supported this idea  · 
  4. 19 votes

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    Henry Khoo supported this idea  · 
  5. 73 votes

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    Henry Khoo supported this idea  · 
  6. 288 votes

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    Hi everyone, we understand you'd like more consistency in the documents you send from Xero and appreciate all your feedback on Remittance customisation here. While we have longer terms intentions to improve branding across Xero, this is not roadmapped for development at present.

    We'll continue to stay connected to the idea here and engage to share when there is opportunity to develop in this space.


    Henry Khoo supported this idea  · 
  7. 7 votes

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    Henry Khoo shared this idea  · 
  8. 444 votes

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    Hi everyone, we appreciate all your feedback on how we could evolve roles for customers using Xero. As you can see through the ideas on the platform, there are a wide range of combinations of permissions our customers want to see us build. As user roles impact all areas of the product, there are many considerations we must factor in when assessing how to solve for majority of our customers needs.
    We’re beginning to conduct research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. Front footing this, the discovery of this work will be long winded and there will be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.
    We’d like to invite you, our community to be part of this research and discovery. This may involve interviews…

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    Henry Khoo commented  · 

    To limit a user access to manage (create and update) the tracking categories in the Xero, but cannot have the visibility on the bank accounts details.

    Current system behaviour:
    I tested to give invoices only access. but the user reported that cannot access tracking categories.

    And if provide standard access, by default accounts will be visible.

    Henry Khoo supported this idea  · 
  9. 1 vote

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    Henry Khoo shared this idea  · 
  10. 44 votes

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    Hi team, to export a list of all Tracking categories in your org, you may find the Tracking Summary report of use to you here. Alternatively, you could run the Account Transactions report and Summarise by the Tracking category. 

    The one caveat here for both reports is that they'll only show a list of the tracking options that have been used within the date range the report is run. 

    Henry Khoo supported this idea  ·