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  1. Can we have the option to set to default buttons/selections when completing an invoice please?

    I do not need to email all of my invoices yet have to click through to select just approve.

    This is a small thing in the grand scheme but when processing lots of invoices it is another thing that slows the process down, along with the 'too many clicks/tabs' issue.

    Hopefully the new invoicing can be updated so it is a smooth process like the old style for tabbing and clicking through.

    9 votes

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  2. New Invoicing - I need to print invoices regularly for counter sale customers. Using new invoicing it used to open a new chrome tab when you clicked Print PDF from there you could print or download the invoice easy.

    In a recent update (See link https://productideas.xero.com/forums/939198-for-small-businesses/suggestions/47646932-new-invoicing-print-pdf-option) the Print button now only allows you to Download invoices.

    Please revert to the old system where printing or downloading took the same number of clicks

    or

    • Change the current Print PDF button to read "Download PDF"
    • Add a new "Print PDF" Button that actually prints the invoice.
    20 votes

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  3. Bank Reconciliation - The colour used for Xero AI Matching for the fund received

    Facts: Xero AI tool tries to match the funds received with the related invoices to ease the user's reconciliation. The matching set in green

    Issue: The green colour used has confused some users who think green is correct suggestion so they click OK button to reconcile the transaction, but it's not always right. This issue has made the AR Details report is incorrect

    Suggestion: Is it possible to recode the suggest match in different colour or enable a notification to warn the user to double check…

    1 vote

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  4. Add in the ability to add margin to the hours that can be set in Projects. It's all well and good that I can assign hours to someone, but not so great that I can't add a profit margin to this.

    Also, the ability to populate estimated costs automatically (literally the same amount and same name of the expense as the estimated cost) with the click of a button so I can invoice out for all costs at the end of a project. Really annoying that I have to fill out each one individually to close the project off and…

    2 votes

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  5. The ‘fresh new look’ you have decided to give invoice emails is garish and on the verge of being offensive/pushy - WE ARE NOT A FAN! - and we have been told that this cannot be adjusted!!!!!!!!!!! - REALLY!!!!!!???? - not impressed!!!!! - give the option to amend this or put it back to as it was, please!!!

    3 votes

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    Sorry to hear the changes are not to your liking, Oliver. While we won't be changing back I can definitely share any specifics that you'd like to see changed. Can you give me any more detail on what it is about the new look that you don't like? 

  6. To add data fields which help businesses monitor their direct and indirect greenhouse gas emissions and wider ESG elements. For example: products / services could have a CO2e field, expenses could have fields for mode of transport and mileage and could auto-calculate CO2e; purchases could have fields for CO2e and text fields for other relevant GHG factors; suppliers could have fields for anti-money laundering, anti slavery etc; people in payroll would have fields for diversity monitoring

    1 vote

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  7. Add bank five nine to your list of banks you work with.

    3 votes

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  8. After sending out an Invoice and it has been paid, it would be useful if that invoice could have an additional status, indicating (1) that the goods have been "despatched", then (2) later as "delivered"

    Similarly, on a Bill, After the bill has been paid, it ships, and it would be useful if the bill could be marked as (1) shipped then (2) later as "received".

    And in both cases, there is an associated shipping document, such as Air Waybill Number and associated shipping agency. The AWB can be further enhanced to provide a link to the tracking service provided…

    2 votes

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  9. At the moment Xero doesn't seem to have a provision wherein only active items can be downloaded from the Inventory List. I think this is an important and effective feature that needs to be implemented.

    6 votes

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  10. Please show the date of invoices in billable expenses.. It is easier for us to search the invoice..

    2 votes

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  11. Currently if an invoice is sent to GoCardless for DD collection, and it exceeds the transaction value set by GoGardless, the DD isn't collected, but no error message is sent by either Xero or GoCardless.

    Need to improve visibility of errors in Xero, so alternative collection arrangements can be made.

    2 votes

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  12. Our financials include a report on the profitability of projects closed during the month. Because the system writes the date of closure from the actual live date that the user marks the project as closed, the user needs to make sure that each project is marked as closed immediately on the date of completion. E.g. If a project is completed in the last week of the month the user must ensure that the closure field is ticked during that week and not wait until the following week.

    Can you allow the user to enter or amend the closure date ?

    2 votes

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  13. It would be great if when a customer receives a quote, it were possible for them to select which items they wanted from the quote and to deselect the ones they didn't want.

    3 votes

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  14. I think a very useful feature is Notes at the bottom of a bill or invoice, however it is not quite practical if we have to click history to see any notes added to a particular bill.

    A better place would be right below the description box so any notes added would be clearly visible to anyone who opens the bill. Also, if a note is added to a bill, there should be an icon for it - similar to the files icon.

    2 votes

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  15. To create a credit note from an invoice without applying it to the invoice.
    Currently the only option is ‘create and apply credit’.
    We refund first then generate the credit note. So we need to allocate the invoice to the customer receipt, then allocate the repayment to the credit note.

    1 vote

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    Generally this is a time saving mechanism, not having to then apply the credit to the invoice. Appreciate the detail of your workflow Susan, as definitely makes sense in what you're trying to do here. 

    We'll start to get a feel for the interest around this here, and in the meantime - Not sure if it still suits your flow however if viewing invoices from the Awaiting Payments list, if you don't need to open the invoice, you could use the 'New Credit Note' option from here. 

  16. Scenario - Multiple projects open. If materials are purchased at eg a builders merchants for mutliple projects on one invoice/receipt, it's not possible to allocate the spend to individual projects which is madness. It seems that the total invoice/receipt must be assigned to ONE particular project. When materials are bought, it's often far cheaper to buy them in bulk, hence buying for more than one project at the same time. It should be possible to therefore assign individual lines on the invoice to a particular project (a bit like tracking).

    2 votes

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    Hi Clare, if you're adding an expense from within a project, it's expected that the expense you're creating is related to the Project you're in. You could create a Bill within the Bills to pay area where you can assign individual lines of your bill to different Projects. 

  17. The company name used to be a hyperlink to take you back to the contact main page when you are viewing an invoice. Now it gives you a summary box of the company address - really dont see the value of this change. It has introduced yet another change to the flow of work that creates more clicks per action. You cant get out of the invoice unless you use the browser back button or Control-enter on the company name (twice) to open a new tab of the contact. Please restore the company name hyperlink to the company contact page.…

    1 vote

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    Thanks for sharing, Sally. This pop up that appears when clicking on the contact is the contact card. While not a lot of information is held here atm our team are looking into developing that out to show and enable users to edit more of their contact information without having to leave the invoice. 

    Appreciate this does add an extra click into the contact card before you can go across to the contact record and we'll leave the idea here open to gather interest in a one click option directly. If there's any change we'll update you on this here. 

  18. Sometimes time entries change, and there's no record of when or how..
    please includes history notes on time entries - or capture in the advanced activity section, history and notes, information on when time entries are entered &/or changed.
    Thanks

    2 votes

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  19. We have multiple stripe accounts that we need to connect. It would be great to be able to add more than one strip payment processor that connects to two separate stripe IDs.

    6 votes

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  20. Ability to create an invoice template that saves the line items, e.g description, quantity etc
    Instead of having to manually enter the same description for each new invoice created, just save it as a template. Not just as a branding template.

    3 votes

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    Hi Morgan, if you have common inventory and services you trade, you could look at saving these as items to your Products and services. When invoicing you'd simply use the Item column to find and select what needed to be included in the invoice, saving you time from having to enter repetitive data. 

    Appreciate there is a little hurdle if you're looking at adding 'description' only lines with new invoicing atm and this is something we're looking into and you can follow updates for this across on this idea

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