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  1. I found the reconciliation options too complicated for my use case. I didn't understand or need the codes and found my best efforts left the balances showing the wrong amounts. Really all I would need is a distinction between "Money in" and "Money out", and custom tagging so I could track my own categories rather than try to make sense of a technical coding system.

    1 vote

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  2. There is a new feature on Xero Payroll that creates employee numbers automatically on employee creation. A great new feature, it gets my vote. It would be good if this worked for bulk import, e.g. by setting the employee number field in the import as blank. (When I tried this it didn't work).

    2 votes

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     ·  0 comments  ·  Payroll  ·  Admin →
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  3. Link to Invoices on Custom Statements

    Xero recently added a link to Invoices on the Standard Statement. Thank you! However, this is only helpful if you're using the Standard statement. We would like to be able to add the Invoice link on Custom statements as well.

    51 votes

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  4. There should be a support chat feature, especially for new users. Drilling through support topics and forums is cumbersome for simple questions.

    49 votes

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    Hi everyone, returning from my last update I wanted to confirm that we have released generative answers in Xero in app help for all customers.

    We appreciate this isn't a direct live chat feature that is being asked for in this idea and will move the status back to Submitted, however we'd recommend giving this a try when you're next looking for an answer while working in Xero.

    This feature takes into account what page you’re viewing, and the version of Xero you use, to do the best to ensure that the information provided is relevant to you.

    Live chat is not something we have planned at this stage but if any steps are planned toward this, we'll let you know here.

  5. My request is to allow us to have a CSV column with data in it that will automatically populate the "Why" field with the bank account description content. I have a client with hundreds of different payees and recipients and each has a different description. Very few are consistent each month, and those are covered by the bank rules, but that is only about 5% of her transactions. She wants the same description in the ledger as is on the bank statement. It is very tedious for me to copy and paste the bank description into the"why" field for each…

    1 vote

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  6. Please change the editor in the email copy, when sending an email & creating an email template, to a rich text editor. It would be useful to be able to bold/highlight particular lines especially when invoices are late & reminders are being sent

    18 votes

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    Hi everyone, while we appreciate and initially provided a solution for the idea here within the new invoicing email modal, we wanted to return as after further testing this feature has needed to be removed.

    That said, we know being able to add basic formatting to your emails is important to some of our customers and while the tool bar has been removed you can still add basic html formatting to your emails to bold, add italics or underline text within the invoice emails you send to customers.

    • Bold = <b> and </b>
    • Italics = <i> and </i>
    • Underline = <u> and </u>

    We understand not all customers are familiar with these tags so I've added an example image that shows the different tags that can be added and how these will show instantly within the email preview so you can make sure you email looks as you expect.

    If…

  7. Once a user is deleted it would be helpful to have a list of deleted users, where you can then restore from if needed.

    3 votes

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  8. Instead of manually keying in the Project number, it would be good to have a prefix running number for projects.

    7 votes

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  9. I am advised that UK XERO does not have functionality to show annual salary on payslips. Does anyone know a workaround for this?

    4 votes

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     ·  0 comments  ·  Payroll  ·  Admin →
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  10. Report for "Account Transactions" should only produce one line per transaction.

    Currently, the report splits off a separate line for the PST component of each transaction, adding "- PST" in the description and to the contact name, and pulls the PST amount out of "Gross".

    I need an account transaction report that includes GST, PST and the unit price in "gross" on a single line per transaction. These gross values will match the bank statement, and have the description/reference/contact and the account(s) the transaction was coded to.

    The easiest approach is to have additional columns to select from, and (critically)…

    2 votes

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  11. Ability to block Quotes being raised/sent if a customer has reached its credit limit. Another tick box like the one for Invoices except this is for Quotes.

    1 vote

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  12. It would be great if there was an option to automatically attach the supplier source invoices to the batch payment summary report.

    For example, where an SME has an in-house accounts person raise the batch payment for approval, you would have the option to not just download the batch summary report but include the attached files as well (i.e. the supplier invoices).

    Currently you have to down load the batch payment summary and attach the invoices separately. Whilst accounting practices may have document manager packages that can do this for them, SME owners may not and this feature would be…

    4 votes

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  13. When importing bank statements on the import screen, it would be great to have the account balance shown on the screen.

    Yes it shows the latest transaction imported but some statements will have transactions for the same day shown after this transaction that may or may not have already been imported - you would have to go back to the bank statement screen to confirm the balance. Having the bank balance on the import screen would be a nice QoL adjustment.

    Thanks

    1 vote

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  14. This is a minor User Interface bug that has been bugging me for years.

    Basically, almost every time I go to the my.xero.com Organisations page I end up clicking and waiting then realising I haven't clickedin the special place that works. The user interface here is misleading. Whenever your mouse curse enters the large box containing the name of one of your companies, that whole line highlights. But the only place you can click to actually get it to go to that company's dashboard is the text of the company name.

    Everywhere else in xero, you can click in the…

    3 votes

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  15. Xero have added an automatic journal which credits salaries with the amount recovered from the government. This is great except we use tracking categories for all transactions in the P&L and the automatic journal leaves it blank. We have to post a manual journal to correct the posting. It would be useful for the automatic journal to include tracking.

    2 votes

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     ·  1 comment  ·  Payroll  ·  Admin →
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  16. It would be super useful to add the xero organisation name to the subject line of emails sent from recipients of online invoices so firms with multiple xero organisations can see straight away, which xero organisation the contact belongs too, when they submit an email query via their online invoice link.

    2 votes

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  17. Currently there’s no functionality in Xero to run an IAS without the GST Accounting Method set up.
    Suggest a feature request that allows you to prepare the activity statement regardless of the entity being registered for GST or not.

    2 votes

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  18. Extend the Stripe integration from Pay Now button on emailed invoices to work with Stripe Terminal.

    When a customer wants make a card payment in person, a Receive Payment button on the customer's invoice is used to share the Amount Due with Stripe Terminal. Once payment is complete, the invoice is marked as paid and the payout from Stripe processes in due course.

    Crude illustration of Receive Payment button attached.

    7 votes

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  19. Automate the showing of which invoice or bill a credit note has been applied to.

    I work across about 20 businesses who use XERO. All waste time when the customer or supplier allocates credit to a different source document to my client. A way to avoid this is to automate the display of which Invoice or Bill a CN has been applied to, in the email templates and attached PDF's.

    XERO potentially currently works on the idea that a CN is applied to the Bill or Invoice the credit was derived from - but in practice this doesn't always work,…

    2 votes

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  20. Add a feature where you can capture bulk supplier invoices.
    You can select your supplier from a dropdown, type the invoice number, type the description, select to add a file, select account detail (sales account) and type in your amount.
    This will save much more time vs opening the supplier account, add new bill, etc, etc, or copying a recent bill and just typing over it ... it's tedious and time consuming the way it is set up now.

    1 vote

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    Hi Louleen, rounding back to your idea here. From what you describe it sounds like majority of the contents of the bills are the same? If so perhaps a repeat bill template could be an option. If you set this to create a Draft bill you could then just review and make any adjustments.

    Also if you already have existing bills that need entering you can back date a repeat bill template and dependent on the cycle you set e.g 'repeats every x days' you could spin up multiple bills from one template at once.

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