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FreeAgent offers this functionality for users who are confident editing their DNS settings. It also provides the option to use the default @freeagent sending address for those who aren’t. Stripe invoicing via their platform offers the same.

Why are we still waiting for this, Xero?

@tim_sneller @perry_paolantonio I sincerely apologize if it came across that way, but I haven’t seen any rule prohibiting the sharing of solutions—whether paid or free—to common problems. I shared the video simply to demonstrate how our solution works, and any Xero developer watching it would understand the process and potentially make it accessible to more users.

Regarding pricing, I believe there might be some misunderstanding. After discussions with over 20 companies, we finalized a pricing model starting at just $15/month. This covers the high API costs of Xero, the incoming email server, our app, its hosting, ongoing maintenance, and regular updates.

Also, I find it a bit unfair to be labeled as spamming when @Perry_Paolantonio are openly discussing alternative solutions like Zoho Books on November 8, 2024 11:29 PM. If sharing how we solve a real problem is considered spam, then shouldn’t recommending a competing product also fall under the same category? My intention is simply to help users facing this challenge.

This is SPAM. You are promoting a paid-for service. This forum is not Free Advertising for you. Please desist.

Neither does this help us in our struggle to get Xero to listen to us, and fix the problem. We should not be having to pay a third-party in order to get something which should be core and included functionality.

We do not have the money for this. We only actually send about 600 invoices per year. At your rates, this would cost us nearly 85p per invoice, added to DD costs etc.

1/3 of the past 15 posts on this idea are promoting your service. I'd call that spam.

@Perry_Paolantonio I don’t understand how this is spam? We are providing an easy and affordable solution to a problem that many Xero users are struggling with. Our servers are hosted on Azure in Australia, fully compliant with Australian data privacy regulations.

@ashkay_singh - please stop spamming.

I swear every day the Xero ecosystem becomes more and more ******.

Send all your xero emails from your own domain in just 2 mins. Watch demo : https://www.youtube.com/watch?v=MNsvdL-ppls (No need for multiple tools, relay systems, or complicated setup)

Contact : https://www.xeroemail.com.

I am surprised that this is not possible. I received recently confirmation from multiple clients that they did not receive a quote or invoice when I sent them via Xero. This is impacting our business and sales cycles.

Send all your xero emails from your own domain in just 2 mins. Watch demo : https://www.youtube.com/watch?v=MNsvdL-ppls (No need for multiple tools, relay systems, or complicated setup)

Contact : https://www.xeroemail.com.

We are having too many emails with Invoices and statements bounced due to SPF or DKIM - this really needs to be addressed

I think this can help: https://www.youtube.com/watch?v=QaIJw5M2rGE&t=1s (Very simple to use, takes just 5 mins to setup and it takes care of the rest). Sends all your xero emails from your own domain.

Been chatting with Ashkay in the background and tested his offering,

Seems to be a new product / service he has developed with his team and is still in testing / development phase (my opinion)

Pricing is not set yet

He mentioned to me that he is going to add auto statements, this alone would be worthwhile as Xero does not allow automatic statements

Currently there is no other option to use our own domain names to send emails, so if this is important (to me it is) I will use his service and work with him to get automatic statements working. It is good to know that a developer knows the API to get stuff working with Xero

The more people who use the service, the better the pricing will be

Hi all, chatting with him in the background regarding this, please wait out

Sorry Ashkay. This should be core functionality, not something that I have to pay £500 per year for

That is true Perry. However, we are where we are.

Nobody should have to pay for an add on to do something we’re already paying zero to do.

I would like to hear more about this.
richard at room101 dot co dot uk

I'm having significant problems getting my invoices submitted to a large corporation whose IT department has no intention of whitelisting Xero's email server.

It is absolutely unacceptable that Xero has stated that they have no intention of implementing this feature. We pay a subscription service so that Xero can continually update the product and maintain compliance with industry security and accounting requirements.

So many of our invoices are going to spam now, because Xero stupidly uses one email address for sending out all their customers invoices across the world. So if one xero customer abuses this and gets labeled as spam, we all suffer.

Xero absolutely needs to make this a priority.

+1
Please resolve this to stop invoice emails going to the junk folder.