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This is a basic feature of many accounting packages, and the fact it has been highlighted by so many, but not implemented is very disappointing. Xero is very much behind the market in this respect.

The sheer volume of comments and votes on this thread I am shocked that XERO is not looking at this. It is a basic accounts function

A tick box to mark 'on hold'

This is certainly much needed. Was certainly useful on our old software and something we utilised regularly. At least if the invoice is in the system and marked as on hold/disputed it won't get forgotten about or paid in error.

A bill can be awaiting approval because it hasn't been processed yet or it can be awaiting approval because it's in dispute with the supplier. Currently I have to add an asterisk to the invoice number so that I know which bills are in dispute. I can't show invoices in dispute when I write to a supplier, it's a long winded manual edit. This is such a basic feature.

Hi,

Yes please, this is much needed! And also the possibility to mark it as "on hold for payment", something that would exclude the bill from the aged payables report (so a filter would be needed there too!).

Hi,

Yes please, this is much needed! And also the possibility to mark it as "on hold for payment", something that would exclude the bill from the aged payables report (so a filter would be needed there too!).

Bills to Pay - Alert for DO NOT PAY/ON HOLD

This is not a problem until you need it. Having a bill in approved status appears to be right to pay, but when something happens or changes how can we make it a clear visual that the bill is in dispute without this feature? We can't... Sometimes the Supplier themselves needs to be on hold too, all future bills are not to be paid until whatever it is is resolved.

There are occasions when an approved bill to pay needs to be stopped for payment - there could be any number of scenarios this may occur.

Not having a function when you can hold or suspend a bill to pay or mark as disputed, or even hold a supplier contact is an issue in Xero

The capacity to add bills as "on hold" would be an extremely helpful addition for clients who pay on receipt of goods. For some of our clients, they may see a 3-6 month delay in receipt of items and if these are allocated to awaiting approval, supplier reconciliations will be incorrect.

Being able to flag and add a note for disputed invoices would be ideal. Its a massive flaw in the system Xero not having this. As mentioned below its easy for payments to go through by mistake as there is no way to let other colleagues know in the organisation that an invoice is under query. It really is a very important part of bookkeeping and a system like Xero should have features like this as standard to make the process easy.

As a new user I am really very surprised that this feature is not already in place. Putting an invoice on hold is a fundamental accounting requirement. Can you please get it added as soon as possible? The workarounds are simply not practical and payments can end up going through by mistake.

Please add this feature! The issues created from not having this feature are mind numbing.

Below comments are expressing their desperation for this feature and we have had no response since November ??? Our businesses are struggling because of the lack of well thought out updates from XERO. Honestly, a lot the new features feel like a waste of time because the lack of usability. For example, the new note section in contacts was almost a waste of time. You can't add multiple notes just one big paragraph, the aren't time stamped, the user's name who uploaded the note is not recorded, pop-ups aren't even a thing so the only time you see the note is by going all the way into the contact which is ridiculous because you basically never visit a contact unless updating details or making a new one.

100% this should be a feature. I have been asking for this for years! Years ago on Sage (desktop), this was an easy switch on / switch off flag button. Countless errors occur when clients pay invoices from PDF Aged Payables report and forget that there is a dispute on some, then pay them by mistake.

It's a bookkeeper's nightmare then to unpick the payments made, what the real overdue invoices are and remember what the originally disputed invoices were......I am having to export Aged Payables report to csv/excel, reformatting the cells to highlight which ones are disputed but I have to refer to my other spreadsheet (the log of disputed invoices) to remember which ones I need to highlight in the new report BEFORE I send it to my client. Seriously time consuming and it really doesn't have to be. Please please please, make this a priority on the next roll out of updates - I beg you! Thank you.

Bills should be able to be entered and marked as "on hold".
You need them in there, as they will have to be paid at some point and for true reporting, but you'd like to hold off on payment for some reason.

this would be a great thing to have rather than haveing to keep manual records of disputes.

Not adding such a simple feature, makes what should be a simple task into a manual one that relies on someone's memory. This creates internal errors and suppliers to be paid what they shouldn't. Come Xero, you can change the entire way we create reports into a very complex one, yet you can add this?

This is critical, I have been waiting for years for this. Come Xero.......... Do Better

This would also be great for purchase ledger.

This is critical for a business. Due to the lack of a flag I have made the decision not to post the disputed supplier invoices, just to make sure it doesn't get paid accidentally. How is that right? This should be a standard function for any accountancy software. Come on Xero, sort this out!