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  1. Xero support is first class. It would be useful to have the ability to download support conversations.

    1 vote

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    Thanks for the feedback, Steve I've passed along your compliments to our support team too.

    Out of interest is there anything in particular you'd like to be able to download your support conversations for? e.g would you be wanting to share these somewhere else or file them somewhere to have on hand? This'd be great to share back with our team.

    For the time being, as you might've found (though a little manual) - you can copy & paste the detail of a support case internal an external document such as Google Docs or MS Word.

  2. I often take part-payments against customer invoices in Xero. But, when I use the app, the full sales invoice amount appears rather than the remaining balance. The app should show the remaining balance on sales invoices - when viewing the list of unpaid invoices.

    1 vote

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  3. The ability to match and upload receipts and invoices stored and analyzed on any number of different apps to simple bank transactions downloaded and categorized in xero based on the exact amount and the relative date only. Do this without the complication of further analysis in xero such as matching or paying bills.

    Background and use case: For any business primarily downloading and categorizing expenses from various bank and cc accounts and not using xero to bill customers and create invoices.

    2 votes

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  4. It would be very helpful if there were the ability to set up Reminders in Xero Payroll for certain dates such as birthdays and apprenticeship anniversaries so that you would know to change the employee's Pay Rate accordingly.

    135 votes

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     ·  40 comments  ·  Payroll  ·  Admin →
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  5. This is basic, if you want people to move to XERO make it easy to import data from existing systems. I have a huge amount of expenses to get into XERO and you can't use Bills because that is limited to 5 Bills per month!

    I pay for expenses so if the work around is use Bills import then remove the 5 Bill/m limit.

    6 votes

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  6. For some clients we use Xero's Postponement and Eligibility letters. This has proved very useful but currently the letters cannot be customised.

    We have a client for example who pays a higher employer contribution percentage than the standard. The letters however, only show the standard percentage's despite the settings being different to the standard. We also have a client who has asked for their company logo to be added to the letters.

    After speaking with Xero Central I was informed that the letters currently cannot be customised and don't pull from the pension settings.

    If this could be looked…

    25 votes

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     ·  1 comment  ·  Payroll  ·  Admin →
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  7. We tag documents for organisation in Hubdoc, but have no visibility of these in Xero, which makes no sense. These don't need to be editable, but it would make sense that it showed what tags were on an invoice. Even if this was detailed in the history of the invoice. This would be a massive time-saver!

    2 votes

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    Thanks for your idea on making Hubdoc tags visible in Xero, Natascha. We can definitely see how having that visibility on an invoice would be a massive time-saver.

    We're grateful for your engagement and for letting us know the changes that matter to you.

    We've reviewed your idea and now it can gain support from other community members. Along with votes, others can now comment to share additional detail about how your idea could improve their experience with Xero.🙂

  8. Changing MFA devices for Xero Verify brings over your accounts but on the Xero Identity Account page, when you attempt to change the device it makes you re-set up the account / code in Xero Verify. Would love to just have a 'change linked device' with a drop down of devices that have Verify attached to the account.

    1 vote

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  9. There is currently a way one sync from Jobber to Xero. It would be great if a sync from Xero to Jobber can be implemented to records payments in Jobber as soon as a transaction is reconciled in Xero. Similar to what is being one with Thryv and other integrations. This will save me about 1 hour of effort everyday and about 5 hours monthly when the bulk payments come in. I have tried to implement this myself however Jobber API support states they will only allow this if a partner works with them like Quickbooks and Stripe.

    1 vote

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    Hi Jaco, I want to be open that we don't typically design and build integrations with other apps ourselves. We have a Xero Developer ecosystem where interested parties can come to get information on how to integrate and sync data from Xero with their application. If not already, I'd suggest letting Jobber support team know this is something you'd like to see and if they'd consider expanding their integration for.

  10. It would be good if we could do the gst on the mobile app instead of having to log into the desktop site.

    4 votes

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    Hi Troy, when you say do the GST are there any specific actions that you'd find most handy to be able to do from the app? E.g publish or export a return, file GST with IR, edit GST Details 

    While we don't have any plans for this atm, it'd be good to get more detail to be able to share back with our team on this. 

  11. Have the option to set your Preference to logging in to 'My Xero' instead of Xero HQ or Lsat Client you were in.

    4 votes

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    Thanks for your engagement and letting us know the changes that matter to you, Bailey.

    We've reviewed your idea again and I've slightly updated the title so this is clearer to others members on the site. We'll continue to track the interest your idea receives here, however there are no plans to change these preferences at present.

  12. The ability to import annual leave from Planday to Xero so you are not creating it twice on both platforms.

    1 vote

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    0 comments  ·  Payroll  ·  Admin →

    Hi Chris, thanks for your idea here. Understand you may have completed the process yourself by now, but incase you have other orgs you're looking to set up and for others that may be looking for the same - We've released new Switching Wizard in Payroll for the UK. 

    This'll make it easier to transition from your current payroll provider to Xero Payroll, reducing errors and saving you time.

    As part of the experience, you'll be able to import a Full Payment Summary(FPS) from your current software provider to Xero Payroll. You can get more understanding of how this works on our website and through our short video.

  13. The Danish Business Authority requires Accounting Systems to be approved by them in order for you to use their system in the country. XERO currently have no plans to get approved by them, I think they should get approval from DBA, and other countries, to enable subsidiaries of Global companies to use the same software as their parent companies.

    14 votes

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  14. Just like we can email a bill to Xero for editing and posting. I would like the ability to email a quote to convert it to a purchase order please

    3 votes

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  15. SIE files and SAF-T files are international standards for electronic exchange of accounting data and should, as soon as possible, be included in Xero as a digital application.

    More information about SAF-T (Standard Audit File - Tax Financial):
    https://en.wikipedia.org/wiki/SAF-T

    More information about SIE
    https://en.wikipedia.org/wiki/SIE_(file_format)

    (I though this features had been lifted before - but didn't get any hit when I searched)

    43 votes

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  16. It could be helpful to have the functionality to be able to copy and existing company in Xero in order to create a new one with the same details. This would make setup of the new one much faster particularly when companies have multiple entities that do the same thing just in different states / Emirates / countries even. You can pretty much copy anything else within Xero so it would be beneficial to be able to just clone the company itself.

    29 votes

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  17. Integrate Xero Payroll with NHS Pension Scheme.

    It will be really helpful if you have integration with NHS Pension Scheme. This may also help many GP Practices and NHS organisation use the software for both Accounting and Payroll

    9 votes

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     ·  4 comments  ·  Payroll  ·  Admin →
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  18. It would be useful to see the Date and Contact Name associated with each invoice and expense that is shown in Projects, rather than clicking to view each one each time.

    This is particularly important now that we have realised that those with Projects access but not Standard User access to Xero cannot view the invoices or expenses to see that detail.

    2 votes

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  19. Dear Xero HQ, appreciate if we could have the function to Export a Report on the Exchange Rates used for a period of time (in Excel Format). Thank You

    40 votes

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    Hi 👋 - Is there a specific purpose this report would help with? 

    Also to better understand the idea would this be on a client basis or across all clients that are managed by a practice? 

  20. When paying bills through Xero there should be some warning box to state this will not take money from your bank account. This will be recorded in Xero however you will need to make payments from your bank account.

    1 vote

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