Invoicing
Revert to standard invoicing until the problems are sorted out. Each entry has a 5 second delay before it is entered. Even this message is doing this. It is currently almost impossible to work with as a bookkeeper. It jumps aaround all over the screen and with the delays one then has to go back and find the field. It is not my computer. Other screens are not a problem. I read somewhere there are going to be changes to payroll. Please test the changes before this happens with this also.
Pauline Foster
shared this idea
Hi Pauline, I'm sorry to hear the slowness you're experiencing. I want to be transparent that we will not be bringing back classic invoicing. However, I'd highly recommend raising a case with our team of specialists at Xero Support who can investigate what may be causing this for you.
As you've also mentioned experiencing slowness when engaging on product ideas here, while you wait for supports response I'd recommend starting with the troubleshooting steps in our article here.
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Erin Kingston
commented
I too am frustrated at the time it takes to work through all the screens to produce an invoice. Your articles do not address the slow speed situation, and Xero Support refer us to the article..... lovely turning circle. A bit like the dots we watch as we try to move through the screens to create an invoice. Timewasting and frustrating. Something went wrong between the old system and the new system. You say we can not return to the old system? Then work out what was right with that, and integrate it into the new invoicing system. I certainly would not recommend Xero at this point for anyone with a high invoice business.