How could Xero improve the homepage?

The new layout is terrible, there should be an active option for permanently opting in or opting out of the continuous unhelpful updates and changes that keep happening, each of which cost us with the continued cost increases to cover these useless updates, if it is forced on us by February the 16th with no way of keeping the old system I will be actively looking for a different accounting platform.

The new layout is busy and seems to try to solve a problem that didn't actually exist.
- It just looks like something from a decade ago which makes for an uncomfortable UX
- The horizontal vs vertical format is a retrograde step. At the very least it would be good to have the option to choose your preference
- The ability to make the widgets large or small is OK but really we should be able to resize with more options.
- In addition, the new way of handling expenses is not as slick as the previous version (two widgets).
I've tried the new layout and reverted to the old one in the hope that you take on board the extensive feedback from your users before mid-February (as you have done previously when "new" was not as good as "old") and allow the old version to remain until you address the many issues highlighted.
Thank you

The new layout is too busy and I have to scroll a lot to see what I want. I need options to remove the graphs and make the boxes smaller - much smaller! I don't like the way the expenses to review box is so big with virtually nothing in it. In general, I liked the old layout much better.

I agree with these comments.
Who at Xero is making these changes and not listening to its customers who have to use the software?
Are you trying to justify your Job, by making unnecessary changes?

This new format for the home page is terrible, last year you made changes to the invoicing format and still haven't fixed the "clunky" bugs. Takes me twice as long to enter my invoices and now you change the homepage which is going to decrease my productivity yet again!

I'm begging again, please listen to your customers and keep the original homepage.

Thanks to the inability of Xero to understand or respect their client's needs, my inbox is full of comments/ideas/suggestions/complaints and I'm having to unfollow all things related to the homepage.
When will Xero ever start to understand their client base?

Kelly Munro, we are fed up with your patronising.

I am really concerned about who keeps making the decisions to change clean and clear screens to these awful overly cluttered and messy formats.

They are not user friendly.
They add a huge amount of clutter, noise and overwhelm.
They make it much harder to see the key facts on the homepage.
They have a huge negative impact on the end user experience.
We are receiving a huge number of client complaints.

Xero, you are self-sabotaging a brilliant product.

Please stop and consult your users before you ***** Xero up beyond repair.

keep the old format Please :) I find the new format too busy and confusing! thank you

I do agree with 'Please allow us the option to keep the old layout.'

It is important to us.

The new one does not match my need, I only need the most simple functions on the home page- If I need more, I can find it myself.

Way too busy and cluttered - the previous one was much better

I completely concur with the comments made about the noisy, inefficient new 'look' for Xero. Not designed by those who are in the cold face using the product every day. Way too inefficient. Why reinvent the wheel? Sure make some changes for efficiency sake, thoughtful, helpful useful changes. Though this?

The new layout is awful!

I agree with previous comments, with multiple bank accounts it is cluttered and confusing.

Please allow us the option to keep the old layout.

Perhaps in order to find out how many people don't like the new layout, you could add a vote box to pop up when you first login, with the option to vote on the new layout whether you like or dislike, before the compulsory switch date. This gives every user the opportunity to have their say. Hopefully then you can find out how many users like or, I suspect don't like the change, and perhaps you will consider keeping the old layout.

The new layout is clustered, difficult to scan, confusing and I can only agree with all the other negative comments.

You seem to be forcing the messy unhelpful layout over usability.

How many comments do we need to get this changed back? Or at least give the option to stay on the current layout.

The new homepage is incredibly cluttered, especially for clients with multiple bank accounts. Its very difficult for the eye to differenciate between the different bank accounts. It would be great if the widgets background colours could be changed, thereby making it easier to draw your attention to the right place.

The new layout is confused and cluttered. The fonts and colours are harder to immediately comprehend. Not sure why this was necessary, it was not obsolete looking or ugly.

The new Xero homepage is cluttered, slow, and a masterclass in how to make good software worse.

What was once a practical, efficient dashboard now feels like it was designed by someone who does not actually run a business. It is visually noisy, harder to scan, and actively wastes time.

This change is being forced on paying customers with no genuine option to keep the layout that actually worked. That is not progress. That is removing functionality and calling it “design”.

We pay for this software to run our businesses efficiently, not to beta test a redesign that prioritises appearance over usability.

The new homepage layout is a mess. The old layout was much more functional for everyday use. The widgets are too big and clunky, and the options are not useful at all. Xero has really gone down in my estimation, too much time fiddling with layout and not enough making reports more functional.

I am not liking the new homepage, it seems cluttered and busy, it should be kept clean and uncluttered with ease of access as it currently has,

Not a fan of the autoresizing of the dashboard. The claim is that the sized screen will be remembered for each screen size you use. That is not true!

It might remember it for each device, but for those of us that use multiple extended desktop screens where Xero may be run on the smaller laptop screen but also sometime run on the adjacent larger extended screen, then the layout goes from a remembered 3 column tile sequence to a 4 column layout where the tiles no long display in the original planned pattern (eg bank accounts in first 2 columns and invoices and bills tiles in the third) but end up in the same horizontal scrolling sequence which does not make sense in a 4 column layout.

Maybe the option of a maximum column count setting would assist maintaining the layout no matter what screen size it is displayed on on.

Of course smaller tiles where everything fits on 1 homepage screen (instead of 3 pages of scrolling homepage) would solve it too.

I completely agree, this new page is super busy, noisy and distracting. More time wasting and not efficient use of my time at all.

the new layout is extremely confusing and cluttered as already raised from many users - what I have noticed over the year with your product is that you are constantly trying to change what is (was) already working well - most of the time changes and updates are detrimental to the user experience rather than a positive improvement - the homepage, for instance, as far as I am concerned, was perfectly fine. Recently you have also updated the layout of Xero XPM - same story there, the old version was better. Moving forward, you should give the option to users to stick with what they like - if a user do not like an upgrade, they should be given the possibility to stick to the old version. This way you would positively meet expectations of users who requires and expect a constantly evolving product and users who are happy with what they are currently using. The number of users willing to switch to the new version of the product would also provide you with an instant feedback on the upgrade.