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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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1012 results found

  1. When on the awaiting payment tab for invoices - having a small notes section visible so you don't have to go in and view each invoice to see if there are any notes. For example if an invoice is dispute and the payment expected date isn't known it would ideal just to see it at a quick glance.

    24 votes

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    8 comments  ·  Invoicing  ·  Admin →
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    Hi all, thanks for supporting in this idea. For the time being this is something we're continuing to keep a eye on and track interest in, however there are no plans for adding notes to the Sales invoice lists for the time being.

    I'll share if there are any updates around this with you all here.

  2. SO annoying that when we want to send an invoice using a different email address we have to always go into "Settings > Email Settings" to change the email address and then go back into it to change back once done. Why cannot we select the "reply to" email address from a drop down just like the "email template"?

    24 votes

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    15 comments  ·  Invoicing  ·  Admin →
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    Hi team, we appreciate the interest in being able to change the reply to email when sending an invoice. This isn't something we have in our plans atm, but our product team are aware of this idea and we will continue to gain interest from our community for this here.

    Just to confirm currently within invoicing you'll be able to see the current reply to email from the preview of the invoice on the right hand side. If you'd like to change this before sending you'll need to hop across to the Email Settings. Thanks

  3. Show the total amount of Domestic Reverse Charge VAT on an invoice, to make it clear to the customer what is due by them.

    It is not necessary to show the VAT amount on each line, when it is the same for the whole invoice.
    While Xero may be compliant with HMRC, it is not right for businesses who are being repeatedly asked for this information to be shown on invoices. It would be a simple fix for Xero as the functionality is already in place.

    This is on a discussion thread with plenty of users requesting the same thing.

    24 votes

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    5 comments  ·  Invoicing  ·  Admin →
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    Thanks for sharing this idea and for explaining the impact it has on customers using Domestic Reverse Charge VAT.

    We can see why having the reverse charge VAT amount shown more clearly on invoices would be helpful, especially where customers expect to see this information called out directly rather than needing to calculate it themselves.

    We’re moving this idea to Gaining Support so we can continue to track interest and better understand how many customers this affects.

    For now, Xero supports Domestic Reverse Charge invoicing by showing the relevant tax treatment and required disclaimer, but we understand that doesn’t fully meet the need raised here.

    If this would help your workflow, please add your vote and share details in the comments about when you need to show the reverse charge VAT amount on the invoice. That context helps our product team better assess the problem.

  4. Invoice - Ability to move "Pay Now" button to custom part of email body.

    Currently as first part of email, "PAY NOW £***" is displayed in the message preview in quite a confronting manner. Ability to move it to any part of the email body would make our organisation seem friendlier.

    24 votes

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     ·  17 comments  ·  Invoicing  ·  Admin →
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  5. When allocating a credit note, either an invoice or bill, be able to set a date for the application, rather than defaulting to the date the credit note was created as it will fail occasionally when using lock dates.

    23 votes

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    3 comments  ·  Invoicing  ·  Admin →
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    Thank you for sharing your suggestion for setting a specific allocation date for credit notes against invoices or bills. This would provide a smooth solution for linking invoices and credit notes across different financial years after lock dates have been set.

    Now it's up to the community to get behind this idea support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  6. I note there are repeating (aka recurring) invoices and bills.
    I would like repeating quotes as well because every year, we issue a quote to some of our clients for maintenance agreements or hosting agreements. It is basically the same quote every year except that the amounts are adjusted for CPI

    23 votes

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     ·  3 comments  ·  Quoting  ·  Admin →
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  7. Have the ability to rename the PDF file attachment so when you update your system to send Estimates you can rename the PDF as they always get sent as quote and this is unable to be changed or you can have the PDF file name anything you like just having the option would be nice

    23 votes

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    8 comments  ·  Quoting  ·  Admin →
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    Hi team, we appreciate the idea raised here and can understand how this could help with customer visibility and file management. Being open this isn't something we have plans for right now but will continue to keep a pulse on the support for this here and share if there are any plans made.

  8. Xero app - it would be good to be able to add credit notes via the Xero app

    23 votes

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     ·  9 comments  ·  Invoicing  ·  Admin →
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  9. Please change the editor in the email copy, when sending an email & creating an email template, to a rich text editor. It would be useful to be able to bold/highlight particular lines especially when invoices are late & reminders are being sent

    23 votes

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    16 comments  ·  Invoicing  ·  Admin →
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    Hi team, I know it's been some time since we last updated this idea and want you to know that we're still keeping a close watch on the support for formatting in invoices here

    As shared in my last update, currently you can add basic html formatting to your emails to bold, add italics or underline text within the invoice emails you send to customers.

    • Bold = <b> and </b>
    • Italics = <i> and </i>
    • Underline = <u> and </u>

    You can see my attachment below that shows an example of how these can be added and the side by side email preview that'll reflect how this is shown in your email.

    Right now, this isn't something we have plans for changing but will be sure to share an update if there's any progress. Thanks

  10. Instead of tying in the amounts, what about adding a tick box next to the value where you can select the full amount shown and only if a lesser amount is to be used then have to type in the value.

    23 votes

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    10 comments  ·  Invoicing  ·  Admin →
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    Thanks so much for sharing this feedback 🙂 I can completely see why this would make for better processing we are now moving this to Gaining Support so the product team can capture the impact and visibility of the experience. You can invite friends and colleagues to vote and comment on this so our Product team can see how this improvement would positively impact our customers.

  11. Having the ability to invoice a percentage of each task in a project.
    Our company invoices as a job progresses e.g 20% of one task is completed the first month, and then 50% has been completed the following month.
    At this stage, I am only able to apply a 'discount' to alter the amount invoiced (while still maintaining the full contract amount on the invoice as a reference to clients). When doing this, it also marks that task as invoiced and I am unable to further invoice. The only alternative to this, is invoicing for a project amount and still…

    23 votes

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    6 comments  ·  Invoicing  ·  Admin →
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  12. Invoices list - allow the user to select the invoice fields that they want to see on the Invoices list. Eg. we can search/view by Contact, but not by Tracking Category, which would be very useful.

    23 votes

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     ·  5 comments  ·  Invoicing  ·  Admin →
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  13. Allow us to select 'reoccurring payment' in a repeating invoice for Gocardless in Xero.

    When Xero generates a repeating invoice that is setup for auto collection from Gocardless, it is classed as a new payment each time and sends the Gocardless customer an email everytime.

    In Gocardless when subscriptions were done through its own systems, they were classed as reoccurring payments and therefore as per BACS rules, the customer does not need to be informed everytime payment is taken.

    We have over 400 monthly payments and growing, we can't keep emailing customers everytime we take their approved monthly payment, it…

    23 votes

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  14. I believe being able to update all fields to show the word Estimate rather than Quote would be extremely beneficial. I have been able to update all except for the wording of Online Quote Link

    23 votes

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     ·  9 comments  ·  Quoting  ·  Admin →
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  15. Statements to highlight overdue invoices. When running a statement there may be multiple invoices listed, it would be handy if the ones that were overdue could highlighted as such. currently we are editing every pdf to let customers know which invoices are overdue and this would be a huge time saver.

    23 votes

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     ·  3 comments  ·  Invoicing  ·  Admin →
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  16. It would be great if the Reference field was moved to the body of the sales invoice so that you could add item line referencing with the option to enable the referencing to print on the sales invoice.

    For example, a plumbing business completes work for a customer that has multiple rental properties. If the reference field was in the body of the sales invoice, they could add the applicable property address here so that they and the customer could differentiate what work was completed at each property for the invoiced period.

    Currently, you would have to invoice separately for…

    23 votes

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     ·  8 comments  ·  Invoicing  ·  Admin →
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  17. In the new "Record Payment" section on a sales invoice, it has lost the ability to remember the reference entered previously so i now have to retype the reference every time. Would be handy if we could have this back.

    Also i have to enter multiple payments for each sales invoice at the same time to go to different banks/accounts - it would be good if i could do this in one screen instead of having to reload the same invoice each time to add a payment.

    22 votes

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    Thanks for your feedback on the recent update of the payment section on an invoice. I've made sure to share this back with our product team and we will keep you updated if there is any further updates planned around the reference behaviour you've described, here.

    Also appreciate that users that are making multiple payments would like to stay within the invoice and we have a separate idea for this here that we'll share any updates through.

  18. I do not like new invoicing, so I want to KEEP to original invoicing for as long as I possibly can Until End of Feb, without having to manually scroll down to the bottom of the page everytime I log in and manually select original invoicing every time.

    22 votes

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    12 comments  ·  Invoicing  ·  Admin →
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    Hi everyone, while we appreciate your feedback here. With the retirement of classic invoicing in February, and to help customers get used to the new invoicing experience this default will continue to apply.

    As we continue to improve the new experience this means customers may find updates that help their workflow and adopt the new experience.

    The option to switch back to classic will be available and we understand this is the experience some customers may choose to use up until the retirement date.

  19. Put the paid date on the Invoices screen. It would be really nice to have the paid date showing so I wouldn't have to click on the invoice to see when it was paid.

    22 votes

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     ·  1 comment  ·  Invoicing  ·  Admin →
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  20. Just an idea that might help a lot of businesses.
    We generate a lot of invoices over the span of one month, the feature of bank rules are amazing, but ineffective if the payment is a overpayment.

    I would like to have a way for Xero to have a Global setting to auto allocate overpayments to the oldest invoice for customers.

    Currently overpayments will go to the customer account and just lay there until manually allocated to an invoice.

    With bank rules it will automate the process by adding payments as overpayments to the customer account and then auto allocating…

    22 votes

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     ·  7 comments  ·  Invoicing  ·  Admin →
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