Invoicing - Customers to pay deposits on invoices
To have the ability for customers to pay deposit through invoices
Purposes: Business can just send one invoice to customer/client, so they don’t have to send multiple invoices when it comes to part payment.
Hi team, work for requesting and accept deposit payments has progressed well. We're now just entering the stage of rolling out a solution powered by Stripe to a limited group of users.
As mentioned in my last update - we're extremely grateful to our community here, who have shared their interest and provided feedback on how deposits in invoicing would meet your needs. We'd love to hear your feedback on our developments for this feature early and have included anyone that has voted on this idea and is connected to Stripe in the first group rollout - You'll receive a banner in your organisation on how to make use of this soon.
I'll share more again here as the rollout widens. Thanks!
-
Scott Bryce
commented
This is insane that Xero cannot perform this BASIC function.
The price for keeps increasing month to month - its SO BLOODY expensive now with ****** support and missing features.
I pay LESS tor my entire ADOBE software suite - which provides FAR GREATER functionality than Xero for less $$$
-
Scott Bryce
commented
Critical - need to be able to accept depsits - we invoice $5,000 to $50,000 items and always ask for deposit
-
Riaan Badenhorst
commented
People are also too blinded by Gold, or Platinum or whatever status, they forget that the clients needs has to come first. Deposits must be a feature. All on one App. Without the need to pay for an Add-On
-
Riaan Badenhorst
commented
Well this feature is critical to many clients and are not willing to pay an add-on app as Xero is officially the most expensive between the 3 major players. Clients is starting to look for alternatives. Manager.io is becoming popular.
-
Nadia Viljoen
commented
Customers must be able to do multiple part-payments to an invoice. In some cases, it is not only the deposit that is partially paid.
I see that this idea was flagged n 2012 and still not resolved... -
Penny O'Toole
commented
Very disturbing that this basic function has not been sorted out by Xero!
Please... why is requesting a deposit on Quotes & Invoices (as an amount, or as a % of the Total) such a huge issue? To quote other customers:- "This is a very disappointing response Xero. Your software is more expensive than others, and you are suggesting we pay more money to other apps to have a basic accounting function."
- "You lost a customer, I did extensive research on features and integrations and I decided to purchase Xero, never did it occur that something so simple and necessary would be missing from your software."
While we wait.... at least give us a field where we can fill in deposits required manually (such as Summary in Quotes)
-
Elia Donati
commented
How do you even work around it with stripe? Does anyone have a solution?
This is ridiculous. -
Matthew Eichler
commented
The concept of needing to prioritize things is not unreasonable; you likely have limited staff like most others. But surely the basic product must come first. Picture a salesman trying to sell me a car based on the shiny new in-car entertainment system. "But it's missing a wheel" I say. He replies "There's a 3rd party vendor over there, happens to be a friend of ours, who will sell you something that's almost a wheel; it'll work nearly as well. And you just pay for it each month." I'm not buying. I feel that deposits on invoices should be a basic feature.
-
Prashanti Lyree
commented
This is a very disappointing response Xero. Your software is more expensive than others, and you are suggesting we pay more money to other apps to have a basic accounting function. Partial invoicing is vital for so many contract workers. Missing a whole group of business'
-
Tint n Windows
commented
Having an option for our customers to pay a deposit is very important for our business.
-
Dennis Kumar
commented
Its 2022, this option should be available asap!
-
Erin Foley
commented
wow I just assumed this was a standard feature. I cant believe we actually have to think of workarounds for this.
-
Oliver Steer
commented
Yes please! Having the ability to request a deposit on the actual invoice would be really really useful
-
Tyler Lay
commented
I absolutely agree with @Anne-Claire Petre...
-
Anne-Claire Petre
commented
I use Stripe to create a separate deposit invoice - but it is unnecessary to double up my work when invoicing.
This is a feature that has obviously been asked years and years ago and Xero has done nothing. If other platforms offer the option why hasn't it been done already?? -
Prashanti Lyree
commented
@daniel, I loose too much money in fees with Stripe due to the size of my invoices. I'm not willing to do that. It's such a simple feature, and every other software has it, clearly, there is a demand & xero needs to sort it out to avoid losing customers.
-
Keeshan Sayroo
commented
You lost a customer, I did extensive research on features and integrations and I decided to purchase Xero, never did it occur that something so simple and necessary would be missing from your software. For $20.00 more I moved to QuickBooks. Not worth the thousands if not tens of thousands of dollars in inconveniences in training, add on products or lost business because of something that should not even be a question for a feature.
-
Carl Winson
commented
Thanks Daniel, I just about came to that conclusion myself :)
-
Daniel Rico
commented
If you use Stripe, you can create a payment link with the deposit you are requesting, send it to your customer and you'll record it manually into Xero, it's awkward but there's a way
-
Carl Winson
commented
Hey Eden, I agree with what you say, although it doesn't allow us to use the Stripe payment collection (for part payment of the invoice) which is what I would like to achieve.