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Payroll & expenses

Customer ideas for Xero Payroll, employees, expenses and using Xero Me

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Payroll & expenses

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602 results found

  1. Create a customised payroll report to include multiple but not all pay items for a specific period. As an example - view all overtime payments for relevant period

    7 votes

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    1 comment  ·  Payroll  ·  Admin →
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    Thanks for your patience, we're just touching base as it’s been a little while since you raised this idea. We've now reviewed this idea and have moved it to Gaining Support status. Our product team are keeping an eye on this idea and we will continue to share updates as things evolve.

  2. As a Chartered Accountant, I’ve observed an issue in Xero’s handling of sick leave entitlements that I believe warrants improvement. Currently, if an employee is not included in the pay run closest to their sick leave entitlement date, the entitlement does not accrue. This creates a significant gap in compliance with employment obligations and adds unnecessary administrative burden to correct.
    To enhance the functionality and flexibility of Xero's payroll system, I think that sick leave entitlements should automatically accrue when the employee is included in any future pay run following their entitlement date. This adjustment would ensure compliance with employment…

    7 votes

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    6 comments  ·  Payroll  ·  Admin →
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    Thanks for your patience, it’s been a little while since you raised this idea, so we wanted to check in. We've reviewed your idea and it's up to the community to get behind and support it.

    To help your idea gain traction, please share it with colleagues so they can vote for it too. The comment section is also open for all members to share how this feature would improve their Xero experience.

  3. auto amend the ABA date to the current date for back dated payrolls

    7 votes

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    4 comments  ·  Payroll  ·  Admin →
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    Hi community, appreciate your sharing in community here. Atm if you're wanting to change the payment date for an unscheduled pay run, you can edit the payment date while the pay run is in draft status. We don't have any plans for automating this.

  4. Leave types: why aren't these in alphabetical order on the leave request screen?
    I have numbered them so that they should appear in the order I want them, but they appear last. It's the same in Xero Me - I want the most used leave types to appear first, but the leave types appear in a random order.
    They are in alphabetical order on an employee's leave balance screen and when you assign a leave type

    7 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it.

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  5. Currently you can only view the official submission receipts and their associated IRmark via an XML file. It would be nice to see this in a more user friendly manner and without all the associated coding tags and data.

    7 votes

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    1 comment  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea about making the HMRC receipt easier to read and understand.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  6. When you view a payrun, the breakdown at the top shows: Earnings, Taxes, Superannuation, Net Pay, Status & Payment Date.
    When you view the details for any of the employees there is an additional field for Reimbursements at the top of the screen.
    It would be great if the reimbursements total was also shown on the pay runs summary screen to quickly review and identify the total.
    Especially when the clients run their own payroll and we are just reconciling.

    7 votes

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    4 comments  ·  Payroll  ·  Admin →
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    Thanks for your patience, it’s been a little while since you raised this idea, so we wanted to check in. We can see this idea has been steadily gaining support. Our product team are keeping an eye on this idea and we will continue to share updates as things evolve.

  7. We have had the unfortunate event of an employee pass away whilst still employed.

    I would like to suggest that Xero make it easier for companies to be able to process a death benefit payment (ETP - type D) within the system rather than having to process this manually and then having to do journal entries for the system to balance correctly. And to then have to process paper copies of PAYG payment summaries to report this to the ATO.

    7 votes

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    1 comment  ·  Payroll  ·  Admin →
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    Our sincere apologies for the delay in replying, we're so sorry to hear of the sad circumstances that led you to bring this idea to us.

    We've reviewed your suggestion and have moved it to Gaining Support. Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

    Our product team will continue to monitor the communities responses which helps them to shape Xero in the future.

  8. In order to track and approve "Working from Home" requests it would be useful if Xero would enable pay item ("Working from Home") to be created that would function in the same manner as a leave category but was not leave (i.e. would not be reported to the Tax Office as a type of leave).
    That way employees could apply to work from home, as they do annual leave, and approved working from home hours would automatically appear on the leave calendar.

    7 votes

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    4 comments  ·  Payroll  ·  Admin →
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    Hi there, we appreciate you raised this a little while ago. This isn't something we have plans for in the near term.

    Not getting a lot of support from other members we’ll soon remove this from Product ideas. If it’s still highly valuable to you, welcome to start it again and see if it gets renewed interest.

  9. Create an alert and ability to set a limit that is shown when an employee is trying to submit a leave request that will put them in a negative balance.
    This will help with managing leave.

    6 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Hi everyone, this idea has been created to track NZ user interest in this feature.

    It has been split from the original request here, as our Payroll features are generally developed separately for each region.

    Being upfront we don't have any plans for this at present, however it is something we would like to understand the wider interest from our community in.

    For now we will keep an eye on the support for this feature in NZ Payroll, and will share if there are any updates.

  10. The leave balance display on payslips is the main area where historical point-in-time data is being updated dynamically. The payslip PDF pulls the leave balance from the employee's current leave record rather than storing what it was at the time of posting. I would like this to be updated to ensure that the payslips we have access to on an employee's account remain static and historically and legally accurate to what the employee initially received when disbursed. This avoids misinterpretation of leave accruals between payroll officers and employees who may be working off two different versions of the same payslip.

    6 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea about how the system updates leave balances on re-downloaded payslips after historical payroll corrections are made.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  11. Insertion of a child support tab in payroll processing - Can you put a tab (just like Pay super tab) with the drop down list in payroll so it creates a list just like the list in pay super. I currently have to go into chart of accounts list to find out how much child support to pay.

    6 votes

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    1 comment  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea about having a defined report showing you payable child support amounts. As you're aware you'd currently need to audit the specific account code to see what's been reconciled previously.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  12. It would be useful if XeroMe had an option for approvers to choose where their notification emails go (i.e. approvals for leave, timesheets and expense claims). Our workplace has recently set up XeroMe but our approvers are having difficulty because they have to remember to regularly check their personal email for notifications. Their choice at present is to link everything to their personal email and regularly check their personal email or link everything to their work email and have their personal payroll information sent to their work email.

    Additionally, if 2 approvers are selected, it would be useful if XeroMe…

    6 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing the details behind your idea. We understand the request to allow approvers to use a separate email address for Xero Me notifications. Having the flexibility to send approval notifications to a different email could help support a wider range of workflows while keeping personal and work communications separate.

    We've updated this idea to Gaining Support so we can continue tracking interest from the community. If this would improve your workflow, add your vote and share how you'd like to use it.

    As this idea also includes a couple of additional suggestions, you will need to create separate ideas for those so the community can vote on each one individually and we can track them independently.

  13. It would be useful to be able to download/print the P11's for an individual instead of it being a bulk download.

    6 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea about downloading individual P11s. Currently Xero has the ability to download all employees p11s in one file.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  14. I would like to enter Long Service leave balances visible to employees in "weeks" instead of "hours" as I want to avoid overstating or understating hours for those employees who have had varied hours over the course of their employment.

    I do not want to have to do the long service leave calculations (as per the LSL legislation in Victorian) with each pay run to work out their average hours. When setting up the leave as a Pay item I can select it to be weeks but when I set up the employee it still only allows Hours.

    Can Xero…

    6 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  15. Ability to bulk amend pay template to cater for one offs payments to all employees - like a Christmas bonus

    6 votes

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    1 comment  ·  Payroll  ·  Admin →
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    Hi Lauren


    Thanks for sharing your suggestion. I can definitely see how manual it is to add a Christmas bonus or one-off payment line for every single employee individually!


    I’ve moved this to Gaining Support. Currently, pay templates in UK Payroll need to be updated one by one, so a "bulk update" tool would be a huge time-saver for larger teams.


    I’ve updated the title to "UK Payroll - Bulk add or amend pay items on employee pay templates" to help others find it and add their votes.


    Quick Tip for now: If this is a truly "one-off" payment (and not something you want on their template for every month moving forward), the fastest way currently is to add the Bonus pay item directly to the Draft Pay Run. Once you add the column to the pay run, you can enter the amounts for each person in one…

  16. When approving expenses in Xero Expenses, list the 'Assigned to: Project; show up next to the date and category for easy approval instead of having to click into the expense to ensure its been assigned to a project before approving the expense.

    6 votes

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    Hi Kim! You might've seen we just released an improved expenses list that entails a few enhancements our customers have been asking for.

    We have more planned for this space including surfacing the ability to view tracking and the customer or project an expense has been assigned to.

    I'll come back to share once the teams start work on this 😊

  17. When you go to enter a leave request manually (not employee entered), if you select the dates first, and then realise 'oh I meant this to be sick leave, not annual leave' and change the leave type, the dates 'reset' to current date, and don't retain the information you've already entered.

    This means you can accidentally enter an incorrectly dated leave request, having done all the hard work of calculating the hours and dates, then realised at the last second that the 'type' of leave is wrong - everything resets!

    I don't always work top-down, I want my work to…

    6 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for submitting your idea and detailing the changes you're looking for!

    We've reviewed your suggestion, and it's now open for community support and feedback. The next step is to get your colleagues involved! Encourage them to vote and comment—the more input we receive, the clearer the benefit is for everyone

  18. When calculating annual leave the ordinary hours changes to include allowances. The loading is then based on this figure. However the allowances are still included as separate lines on the pay template and need to be removed manually. Can this be automated as it needs to be done manually for all employees for every annual leave period?
    I can opt not to include allowances in the calculation, but it makes sense to gross up allowances in the ordinary rate for this purpose.

    6 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks Lisa, for sharing your idea! We've reviewed it, and it's now live for the community to support. Other Xero users can now vote and comment on how it would improve their Xero experience.

  19. At the moment, if an employee allocates their hours to the wrong cost centre (i.e. the incorrect Xero tracking category) and the payroll has already been posted, there’s no way to correct the allocation — even if the pay run hasn’t yet been submitted to the ATO.

    This becomes problematic for organisations like ours that rely on accurate tracking of labour costs by project or cost centre. In most cases, the number of hours worked remains correct — it’s just the cost centre allocation that needs fixing.

    Would it be possible to introduce a feature that allows tracking categories to…

    6 votes

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    Thank you for your engagement and letting us know the changes that matter to you.

    Our Community have reviewed your idea to allow tracking categories to be edited after a payrun has been posted. This has now moved to the Gaining Support status.

    Along with votes, others can now comment to share additional detail about how your idea could improve their experience with Xero.

  20. STP reporting - Super for employees with OTE above the maximum contribution base. ATO STP guidance allows employers to report EITHER Super Type L (the YTD SUPER liability for each employee) OR Super Type O (The YTD OTE for each employee). For employees earning OTE above the maximum Contribution base the correct STP reporting category to use is Super Type L. I have not been able to find how to set up the Super Category Type L in Xero. This option needs to be available to correctly report YTD super for employees earning above the maximum contribution base. Unfortunately the…

    6 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Hi everyone, just wanting to provide an update on this. With the introduction of Payday Super and the shift to Qualifying Earnings (QE) under STP Phase 2 reporting, the scope and requirements surrounding superannuation reporting have fundamentally changed.

    Under the ATO's Payday Super framework, Type O has been replaced with Type Q, and you can now select how you report the earnings in the pay item setup.

    Alongside this, when an employee reaches the Maximum Contribution Base, any subsequent earnings above that threshold naturally default to Super Liability (L) rather than continuing to be classified under Qualifying Earnings. Because this reporting logic aligns directly with the ATO’s updated compliance and pay-event reporting requirements, we will not be changing this functionality.

    We appreciate your feedback as we continue to build Xero Payroll.

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