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Payroll & expenses

Customer ideas for Xero Payroll, employees, expenses and using Xero Me

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Payroll & expenses

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626 results found

  1. When posting a pay run, Xero should automatically create spend money transactions with all relevant details and links to the pay run.

    Currently, this is done manually by creating spend money transactions for each transaction and there is no link to the payslip.

    This will save a lot of time in reconciling a pay run and improve the connectivity within Xero.

    4 votes

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    3 comments  ·  Payroll  ·  Admin →
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    Hi community, you might've heard that we’re making changes to Global Pay Run to help you manage your payroll more effectively;

    - From 23 July 2025 Global Pay Run will become read-only. You'll still be able to see all your past payroll information, however you will not be able to process any new pay runs after this date.

    - Global Pay run will be retired after April 2026, at which point you'll no longer be able to access pay run.

    Considering that we'll retire this feature we want to front-foot that we have no plans (as requested in this idea) to develop Global Pay Run.

    If you're in AU, UK or NZ there's our Xero Payroll product that's been specifically tailored to your regions unique requirements. Find out more about the pricing plans this is available through on xero.com, or connect with specialists if you need a hand. Alternatively,…

  2. I have multiple 2018 bills to pay generated from the US Xero Payroll feature that I can not delete nor apply credit memos to. Those were always "locked" bills. I've been trying to void or zero out these bills for years and apparently, there is no way to actually do this. I've spent hours with customer support to no avail. Please put something in place to allow users/me to accomplish this task. My AP bills are messy and my cash basis balance sheet is messy. Journal entries are not a solution as the bills will never go away using this…

    4 votes

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    2 comments  ·  Payroll  ·  Admin →
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    Hi team, we appreciate your input in Product Ideas and the idea shared here. Since US payroll was removed from Xero in 2019 we don't have any plans for making changes in the product for this.

    We understand it's not the ideal solution however if you have tax bills or payroll transactions that weren't marked as paid before Payroll was decommissioned, you can post manual journals to adjust the balance of the relevant accounts.

    While you can post manual journals to most accounts in Xero, there are some exceptions such as accounts payable. You'll need to use other methods to make adjustments to these account balances we have some help to guide you on this in Xero central.

  3. An Employee's payslip gives the current pay period earnings, deductions and net take home pay. It's missing YTD earnings and deductions information on a payslip. Please consider including the same in your future updates. Thanks, We are a Canadian based business.

    4 votes

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    1 comment  ·  Payroll  ·  Admin →
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    Hi community, we’re making some changes to Global Pay Run to help you manage your payroll more effectively;

    - From 23 July 2025 Global Pay Run will become read-only. You'll still be able to see all your past payroll information, however you will not be able to process any new pay runs after this date. 

    - Global Pay run will be retired after April 2026, at which point you'll no longer be able to access pay run. 

    We appreciate your input on how we can improve Xero for you, however with this change coming we don't have any plans to further develop Global Pay Run, and will move any ideas related to this on the site to Not planned. 

    If you're from a region where we offer dedicated payroll products (AU, NZ and UK) specifically designed for your regions unique requirements, you may want to explore transitioning to Xero

  4. The leave balance display on payslips is the main area where historical point-in-time data is being updated dynamically. The payslip PDF pulls the leave balance from the employee's current leave record rather than storing what it was at the time of posting. I would like this to be updated to ensure that the payslips we have access to on an employee's account remain static and historically and legally accurate to what the employee initially received when disbursed. This avoids misinterpretation of leave accruals between payroll officers and employees who may be working off two different versions of the same payslip.

    3 votes

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    0 comments  ·  Payroll  ·  Admin →
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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  5. Xero is currently using Super House as their superannuation clearing house. Super House hold on to the funds for three days before transferring the funds on to the super fund.

    This three day delay is not acceptable and goes against the principle of pay day super.

    It should be noted that in the event of superannuation monies not being credited to an employees account within seven business days then the employer could be liable for penalties and not Super House.

    Xero need to change clearing house providers or organise for Super Choice to pass on the funds the day after…

    3 votes

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    0 comments  ·  Payroll  ·  Admin →
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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  6. AU - Payroll

    Ability to schedule sending of payslips. Completing payroll in advance with ability to schedule email of payslips

    3 votes

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    0 comments  ·  Payroll  ·  Admin →
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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  7. I'd love to see Xero introduce an Auto Payroll feature that works in the same way as Auto Super.

    The concept would be that a business signs a direct debit authority allowing payroll payments to be made from their nominated bank account. The business owner could then appoint one or more payroll approvers within Xero, allowing those users to approve and process payroll payments directly from Xero without requiring full access to the client's online banking.

    This would have a number of benefits:

    • Improved security by removing the need to give bookkeepers and payroll staff internet banking access.
    • Reduced administration…
    3 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  8. Payroll template for employees have 6 decimal points. The bulk update pay rate only allows 2 decimal points with rounding, which make the pay rate incorrect.

    There should be a setting that allow users to adjust decimal points to fit with each business set up.

    3 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  9. Mandatory Emergency contact
    Have Emergency contact as mandatory in the self onboard for employees.
    We still need emergency contacts on file but I have found that if it is not mandatory the new employee doesn't fill it in.

    3 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  10. Our employees need to record start time, lunch break and finish times. Perhaps a template could be made available to payroll administrators to customise to their own organisation?

    3 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  11. Currently you can only automate payslips to be sent based on when the pay run has been posted. I would like the option to send this on a specific time and date ie. on the actual payment date. Situation recently I posted the pay run 5pm the day before payment was made and using the automated schedule the payslip would not be emailed until 5pm on the date payment was made which would be too late for employees to receive.

    3 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  12. With contractor super processing in payroll, getting rid of the red overdue STP filing would be pleasing - a "no STP on the contractor super " button, please

    3 votes

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    2 comments  ·  Payroll  ·  Admin →
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    Hi Ellen. Thanks for sharing your idea, and letting us know that having the ability to turn off the overdue STP filing warning would be useful for you.

    We've reviewed your idea and now it's up to the community to get behind and support it.

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  13. Can you implement a notification sent to payroll admin in advance of a team member turning 18, so we can prompt them to set up or choose a superfund to ensure compliance with payday super

    3 votes

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    0 comments  ·  Employees  ·  Admin →
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    Thanks for sharing your idea to notify an employee asking for their superfund details when they turn 18. We can certainly see how this would streamline the process for you.

    Whilst the system won't currently remind your employee, we can suggest a workaround as a reminder ask the employee for this info when they turn 18.

    Here's how:

    For under 18s, leave the superannuation line out of their pay template. When they hit 18, you'll receive an error when attempting to post a pay run stating that there's a missing super line with SGC contribution type from their payslip. This can serve as a reminder to set up or add a SGC line in their pay template.

    Our product team will keep an eye on this idea's progress and we'll update along the way.

  14. Add the P45 link in the Employee row, like P60.

    If you have selected one or more employees to download the P45 you then have to scroll back up to the top of the page to find P45 Download button.

    I had to use the Help resource to find it, rather than it be obvious.

    3 votes

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    0 comments  ·  Employees  ·  Admin →
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    Thanks for sharing your idea about a quick link to download individual P45s directly from the employee list.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  15. I currently process payroll in other systems for clients such as Beam and MYOB and they are not forced to set up their super payment via direct debit as Xero have done, they can pay via EFT or BPAY. A lot of small businesses are not comfortable with a direct debit process.

    3 votes

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    1 comment  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea. The current integration we have with our clearing house accepts direct debits.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  16. It would be very useful to have a feature in the pay run screen that displays the total number of employees selected for payment once employees are ticked off for processing.

    This would be particularly helpful for advisors, accountants, and payroll bureaus when calculating payroll billing for clients. In many cases, not all employees listed in the payroll are paid in every pay run, as some employees may be inactive temporarily, unpaid, or excluded from that specific pay cycle.

    Currently, users may need to manually count the selected employees, which can be time-consuming and increases the chance of errors. Having…

    3 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Hi Hiruni. Thanks for raising this idea with us!

    We can see how quickly seeing the number of employees in a pay run will assist with payroll billing. We've reviewed your idea and now it's up to the community to get behind and support it.

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  17. More and more clients are collecting information on what allergies employees might have, it would be nice to have a field to keep this information on in Xero. It's is becoming a health and safety issue

    3 votes

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    0 comments  ·  Employees  ·  Admin →
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  18. Schedule payslip to be sent on pay day so we don't have to manually do this on pay day... currently I process payroll on a Saturday or Sunday, set up the payements for Tuesday and then have to login on Tuesday to send the payslips as I don't want to send them over the weekend when I process pay (while the employees are relaxing)

    3 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks so much for sharing your idea about being able to schedule payslips to be emailed automatically to employees — love that you’re thinking about ways to save time and streamline payday!

    We’ve now reviewed your idea, and from here it’s over to the wider Xero community to get behind it and show their support.

    As well as adding votes, other members can now comment to share more detail on how scheduled payslip emails could improve their experience with Xero.

  19. It would be great if Xero was able to handle payroll services for Ireland. Available already for other regions.

    3 votes

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    1 comment  ·  Payroll  ·  Admin →
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    Hey all, thanks for sharing your interest in a payroll product for Ireland. Being upfront, we don't have any plans in the near term for developing specific payroll products for other regions. We will move the idea to Not in pipeline.

    If you need to process payroll there are app partners available through our Xero app store, we encourage you to review their app store listings to see which is the right fit for your business.

  20. We offer employees the option to sacrifice salary for additional leave. Prorating the salary is easy - just enter a new salary and a day for it to apply from. Giving the additional leave is a pain, as it aligns with the financial year, not the employee's leave anniversary date. At the moment I have to create a new leave type, and manually add the leave balance.
    I would like xero to give the option to accrue a certain amount of this leave each pay cycle, or just add to the annual leave balance.

    3 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Hi Tim thanks for letting us know how auto accrual for additional leave would assist your business.

    We can see the vision, so have updated the status to gaining support. Now it's up to the community to get behind and support it.

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

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