AU Payroll - Leave requests for part time workers that dont work standard hours
When multiple days are requested the ability to adjust the hours for leave application so it matches the ordinary hours for particularly days.
Hi everyone, thanks for your feedback and for sharing your experiences with leave requests for employees who work non-standard hours.
Later this year, we plan to release the first stage of Working Patterns in AU Payroll.
This will allow users to set a one-week work pattern for each employee, which will automatically be used for leave and public holiday calculations in the pay run.
This initial release will establish the foundation for supporting a broader range of working patterns in the future, including more complex or changing schedules.
We’re moving this idea to Accepted while we explore how leave requests could work for these employees. Please continue sharing your specific scenarios, as they’ll help inform how we develop this functionality.
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Irene Bocock
commented
It is time consuming for the payroll administrator to manually adjust all leave types and public holiday hours when all our staff work a 7.5-hour day. Would be good to have a "set hours" box to tick when on-boarding new staff.
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Karen Hardie
commented
I wish we would stipulate the days worked as assumes that people work Monday to Friday when this is not necessarily true (especially retail or hospitality). Have retail clients so when you put in the dates it assumes weekends are not included so have to amend the hours. Not that difficult but would be good if could stipulate at least days of the week worked so it understands some could be working on weekends.
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Rebecca Rangas
commented
We have a couple of part time employees and the manual effort to calculate leave entitlements is huge!
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Annette Barlow
commented
This is critical as leave requests are calculated incorrectly and can't be adjusted by the employee if they are for more than 1 day prior to submission. Leave approvers should not have to make changes to a leave request once submitted by an employee. This creates a risk with hours being entered incorrectly by the leave approver.
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Graham Watt
commented
This is critical for our church with part time employees as leave requests are calculated incorrectly and need to be manually corrected. Xero is not helping our employer responsibility to keep accurate records of leave accrued and taken.
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Terry Andrews
commented
Staff should be able to put in total hours on leave requests.
Our organisation doesn't work on a 9-5 basis. At present if I put in their hours when I set up the Employee Xero automatically divides that by 5 days, but we have staff who work 2, 3, 4 or 5 days, with set hours per day.
At present staff have to put in a leave request for everyday they are off, instead of being able to put in a weeks leave request and being allowed to put their total hours in. Makes no sense what so ever for our organisation, and causes extra work for everyone.
Anyone else finding this a problem?
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Accounts -Firex
commented
I agree with the posts below - this basic function should be built into Xero. There seem to be a lot of assumptions by Xero that the employee and “payroll admins” can accurately make these calculations. Clearly, people interpret things differently and this is where human error occurs. We pay for systems, like Xero, to remove/mitigate human error.
While it will be painful, our solution is to move away from Xero to a product that can fulfill our requirements (and our basic employer obligations!).
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Jeanette Korporaal
commented
This is critical as leave requests are calculated incorrectly. Xero is not helping the employer's responsibility to keep accurate records of leave accrual and taken.
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Stacey Quinn
commented
I seriously cannot believe this is still an issue. Agree with you Mark, how is this not a daily complaint to Xero. This has been an issue and requested of Xero since the program began and I can see in the Xero community it's asked OVER AND OVER AND OVER with no response from Xero.
It's not just a "would be great to have this function" request, it goes to the basic fundamentals of a legally correct functioning payroll program. Just get on with it and fix it along with calculating leave taken for salary earners. I can't understand why my hourly rate changes just to take leave. -
Mark Priebatsch
commented
If employees are set up with 'Fixed Amount per Period' the daily hours in each leave request are calculated using the hours field from their Pay Template instead, then divided by the working days in their pay period. When employees are on a monthly salary, this can cause a fluctuation, as you have found.
Currently, it's not possible to set a specific number of daily hours in a leave request for employees.
This needs to be fixed ASAP - I cannot believe that all Companies that pay there employees Monthly are not jumping up and down - else they are looking at other solutions???
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Sanjay Singh
commented
Leave Calendar to fit a Business's trade days
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Krystal Butcher
commented
Agreed! This has been an issue with Xero always but worse in the past few years as the standard working week is not full time or Monday to Friday any more. Please change this asap. We should be able to allocate how many ordinary hours an employee usually works on each individual day on their profile.
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Rob Carson
commented
This was raised in 2019 (https://central.xero.com/s/question/0D53m00005Wa8sWCAR/payroll-staff-working-patterns), this is a critical function that should be in accounting software.
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Michelle Beardsmore
commented
Being able to allocate part time workers to certain working days of the week would be of great assistance, particularly when the person works not only part time but school holiday breaks too.
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Kristen Gidley
commented
My employees work a 38 hour week over 4 days (ie 9.5 hours per day). When they apply for a days leave it automatically comes up as 7.6 hours where it should be 9.5 hours and therefore always needs to be adjusted- which can often get missed. Would be great if system would recognise when a payroll works a different scenario to the std 5 days .
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Mandy Espiritu
commented
For shift workers this is essential. Why does Xero assume everyone works 7.6 hours per day & doesn't work weekends? I have to adjust every leave request. And the silly thing is that the employee can't see the hours & assumes it's OK.
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Lauren Reinhardt
commented
Come on Xero!! Help us all out and make this happen. We have been waiting so long for it.
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Christie van der Beeke
commented
Xero, this request has been going on for 9 months in this thread, and I also know there are other threads on the same topic. Please listen to the requests of your subscribers, and focus on delivering something that is pretty fundamental and critical to some many. This isn't about something looking good, or a minor tweak, it significantly impacts our work/businesses.
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Michelle Lee
commented
There needs to be a solution that covers clients who dont use Xero timesheets also.
Thanks
Michelle
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VJ Boland
commented
I have just been told by Xero support that an hours template has not been requested yet here it is!
All staff in this business are on different part time agreements. Every time there is a public holiday or leave, its a manual calculation & then checking to make sure nothing has been missed. Christmas & new year was an overly manual and time consuming process with the annual leave & public holidays
I dont think its enough to push me onto Xero Me & hope employees do timesheets correctly as there is also the factor of Time off in Lieu (TOIL or TIL) for extra hours worked
Please xero create a roster like system where we can enter employee ordinary days & hours which will then remove the error prone, manual system that only accounts for Monday - Friday, 8 hrs a day