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I just came looking to see if this has been updated. We have started to use Payday Super to ensure all working correctly. However only having one user be able to Authorise the payment is very difficult. We either have to share login details and set the code up to go to a shared work phone that isn't very secure, or we can't do the Payday super payment when our payroll admin is on leave overseas and can't get us the code as they don't have service to phone for the code.
Extremely frustrating and hope that XERO fix this ASAP.

I agree with everything said about this issue already - it needs to be rolled out ASAP.

One other aspect is it makes no sense that only the Subscriber can setup or make changes to Auto-Super including who the authoriser is.

What's the point of having a Payroll Admin role if it excludes them from making Auto-Super changes.

Thanks to all the Users and Agents who keep relating how important this is with the upcoming changes.

I note the last response from the Xero team was in March - it would be great if we could get an update from them as to when we can expect to see this implemented.

Increasing fees without addressing the super authoriser issue is very disappointing.

With Payday Super about to commence, what happens if the Authoriser is incapacitated and unable to approve?
Do we refer the ATO to Xero to explain why they don't have provision for more than one Authoriser, not even in case of emegency?
Do Xero take care of any penalties liable for not paying our staff super in the even of an authoriser losing their phone, being incapacitated or otherwise unable to approve the super each pay day?
Do Xero take responsibility explaining to our staff why they have not received their super entitlement within 7 days of being paid?

With Payday Super fast approaching, this must become an urgent priority!

This is essential now we have to do super every payroll.
We also need another mechanism for approving other than a phone number. An email or authentication app code is what we need - more secure and can be used when travelling.

This is 100% necessary and should be implemented yesterday.

That all payroll officers have the ability to approve superannuation payments, especially with Pay Day Super approaching.

I agree that to have a back up authoriser is critical to meeting super obligations. If the authoriser is going on leave they could redelegate that to someone else. But in the case of unplanned events such as losing a phone, illness, serious injury or death, they would make it extremely difficult to meet the obligations.

This is essential for risk management within a small organisation - if our subscriber who is also our authoriser were to become incapacitated for whatever reason our business would not be able to meet its obligations. This needs to be addressed urgently

This is essential for Leave Coverage - please put this at the top of your list!

This is an essential update. After 1 July we will only have 7 days for the Super Payment to reach our employees account. If the designated approver is suddenly unavailable we wont be able to meet the deadline. Serious penalties will apply. This needs to be addressed urgently and needs be in place by 01 July when the rules come into place.

I think it is important to enable more than one user to be able to authorise super. If the authorising person is on leave, unwell or passes away, another person needs to be able to process payments in a timely manner.

I would like to add my two cents to help get this idea across the line. We would like to enable all 4 directors of our business to be able to authorise super payments when payday super starts. Please please action this!!

How Xero have not made the necessary amendements in their back end to allow more than one super authorisor is beyond me. Please listen to the customers who are telling you this is critical in real-world day-to-day management of our businesses. It seems ludicrous that this has not been made a priority. Its April 21 - plenty of time to have this implemented by July 1 seeing you say you already have ion the radar for later in the year anyway...

This is a critical requirement especially in small teams/business for risk management. Not sure why there is only one person for super when there is more than one for lodging Payroll & BAS to the ATO already.

I would have to agree with the users below, this is a critical update and needs to be a priority for July 1. Our farming business has been transitioning to payday super since January to ensure ahead of the rules, and already this is a weekly conversation as multiple people run pays for different business units.

The fact so many people have commented in the last 30 days should demonstrate the need for this functionality.

Currently, if the designated authoriser is unavailable, super payments can be delayed, which creates a real compliance risk—especially with upcoming Payday Super requirements where timing is crucial.

Allowing a second authorised user would ensure payments can still be processed on time and would also enable advisors/bookkeepers to step in and process payments on behalf of clients when needed.

This is critical. Without it the ONE person who can authorize Super is expected to be on hand ALL the time to keep everyone else happy. Not fair on the ONE!!! Also doesn't allow for something happening (such as the ONE being hit bus - if something critical happens to them (which it can) - then there is absolutely no backup.

This is not just CRITICAL it is ESSENTIAL with the changing requirements in the Australian Employment requirements. Pre July 2026.

This appears to be a commonsense approach.