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Users & setup

Customer ideas for converting to Xero, navigation and organisation set up

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313 results found

  1. Allow to change user name for a specific email, without changing the name on 'ALL" historical notes on profiles.
    Currently, if i have a new user/employee doing the same roll and a previous user/employee, with the same email/log in; if i change this user name, ALL of the notes for that email account log in get changed to the current user name, so it is difficult to make out who actually made that/those notes without looking at the dates to work out when that person/started or left the role!

    3 votes

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  2. The mobile app currently does not ask you to confirm your password when you setup a pin for your account. If you were to miss-enter your pin, which is easy to do, you essentially immediately lock yourself out of your account. The system should ask for a pin, then ask you to confirm the pin before finalising it, allowing you to go back a step if you enter in the wrong pin.

    3 votes

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    Hi team, appreciate the idea here and how a confirmation via pin re-entry or password would help when setting up a authentication for the Xero Accounting app on your mobile device.

    Though we don't have any immediate plans around this we'll continue to keep a watchful eye on the interest for this here. In the meantime, if you do happen to set up your pin incorrectly i's possible to uninstall and then reinstall the app to login with your full credentials and reset up your pin.

  3. Can you please add a tool for importing Bank Transfers to the conversion Toolbox. When there are more than two bank accounts, trying to work out the Bank account to transfer to, is a bit hit and miss, causing significant rework.

    3 votes

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  4. Xero access - Limited permissions for approver

    In the process of bills approvements we need the approvers to have limited access to suppliers (if they can access xero currently access allows them to see everything on the system). For example:

    approver A has limtied access to supplier B
    Approver C has limited access to supplier D

    approver A could not see information regarding supplier D and approver C could not see information on supplier B.

    This would help us to avoid having an extra software that handles approvals when everything could be done through xero.

    3 votes

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  5. Changing MFA devices for Xero Verify brings over your accounts but on the Xero Identity Account page, when you attempt to change the device it makes you re-set up the account / code in Xero Verify. Would love to just have a 'change linked device' with a drop down of devices that have Verify attached to the account.

    3 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We're keeping an eye on the support for this idea through the forums here, so make sure to share with any colleagues that would find this useful too.

  6. Have the option to change the Avatar/ coloured circle with initial in email inbox, to a business logo when emails are sent from Xero on behalf of the business. I.e when sending out invoices and quotes through the Xero app.

    3 votes

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  7. Have option to remove decimals entirely. I.e. Have no ability to input decimals and where calculations are done, e.g. VAT, to round off.

    3 votes

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  8. Select/Highlight Xero web page details without automatically following link

    Most web links allow for text and links to be selected/highlighted by clicking, holding and dragging for additional options when the selection is right clicked (copy, print etc.)
    It seems unintuitive when attempting to select/highlight (clicking and dragging over text) items in Xero, such as invoice numbers, that the page immediately follows the link as though clicked.
    It is often useful to select text for simple copying, or highlight specific sections for printing on web pages, but this behavior prevents that basic utility.

    3 votes

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  9. I'd like to see a chat /conversational interface like ChatGPT where we can ask it questions like

    What was our profitability last month?
    Where is our biggest opportunity to cost cut?

    If I want to get profit to $*** with the same revenues what areas should I focus on cutting the most?

    The goal here is to have conversational chat with Xero to dig through the data that's there and find action items to improve the business finances.

    3 votes

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  10. kindly introduce the option to edit the custom shortcut keys, according to the user's choice.

    2 votes

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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  11. I recently noticed that all Standard Users in Xero are able to edit the settings on a client subscription. Is it possible to make this permission optional, so that the subscriber can decide whether or not to grant staff access to these settings?

    2 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  12. I would like a member of staff to be able to post to Xero from our Orderwise ERP software when I am away, so that I can have a holiday where i don't have to log in to Xero and Orderwise every morning. It is not currently possible as she has "invoice only" access. which works for everything else she does, but will not allow her to post from Orderwise to Xero. I don't want to give her access to the bank accounts so I'm stuck. Please consider making a change to user permissions to allow this 3rd party posting…

    2 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  13. Proposed Feature: Quote Only User Role with Restricted Inventory Access

    Introduce a Quote Only user role in Xero that allows a user to create, edit, send and approve quotes while restricting access to all other parts of the system. The user should only see the quotes they created themselves and nothing else.

    The Quote Only user should be able to create quotes, edit their own quotes, send quotes to customers, and view inventory items with read only access. Inventory visibility should include item descriptions, prices, tax settings, and available stock quantities, but the user should not be able to modify…

    2 votes

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    Hi Matthew, thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too! Cheers

  14. XERO is the only system I know which does not automatically add the hyphen between the numbers. e.g. 00-00-00 Instead XERO goes 000000 and you have to add 2 hyphens. This would just be nice!

    2 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you. We'll open this idea up for the community to share their thoughts and vote on it. We'll monitor this space for more traction. Cheers.

  15. I am looking to restrict staff members from accessing Xero on unauthorised devices. This will ensure that only company issued devices are used to access Xero. Could Xero please consider this as a quick win?

    2 votes

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    Thanks for raising this with us Nuha, we can see how restricting Staff access on unauthorised devices might be helpful for businesses. While this is currently not possible, we can open this idea up to the Xero community so other users who would like to see this change can also share their thoughts. We will monitor this space for more traction. Cheers!

  16. Create a "widget" with a customizable icon shortcuts to have it where you can click on one button and get you to where you need to go instead of navigation through menus. Have a way to only show which icons appear. For me, it would be "invoices, expenses, refunds, chart of accounts, and inventory". See the attached mock up of what I'm talking about. It would be so nice to have shortcuts right there on the homepage.

    2 votes

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    Appreciate your feedback and great visual understanding with your mockup there, Chris. Totally get it's not exactly what you're suggesting here but just as a highlight around shortcuts there are a few that can be used anywhere in Xero to help you quickly navigate to some features such as '/a' to get to the all bank accounts screen, or '/e' to go to all employees 😊

    We'll get a sense of interest building for homepage icons through your idea here.

  17. Please allow non-profits to change the terminology from sales to receipts etc on the new navigation pane. Sales is not appropriate for us . Thank you

    2 votes

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    1 comment  ·  Navigation  ·  Admin →
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    Good to understand the rationale for your idea here, thanks Hilary. Being open we don't have any plans for enabling users to change the naming of menu's, however we'd like to get a sense of the interest in this sort of capability and understanding more of the terminology that most resonates for our customers here.

  18. When creating a new organisation, there isn't an option to choose Xero from the dropdown list of "What tool are you currently using to run your business". I'm migrating from one org to another because of limitations in your PAYE scheme functionality. Right now, a user can't select Xero from the list, which may help you shed light on users who are either running into org challenges or who are power users of your tools.

    2 votes

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    1 comment  ·  Navigation  ·  Admin →
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    Thanks for sharing this idea.

    Now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit, so they can add their votes and comments too!

  19. I think the new menu bar is great as its closer to the original layout from about 9-10 years ago.

    But super annoying that I can only access Products & Services via Sales.

    All our purchasing is run through Xero, all our sales is run via external POS that we import summary csv, not detail, so no products or services.

    Seeing as the new navigation bar is already quite full and having a separate productions option is not visually viable, would it not make sense to have the Products and Services link feature in both Sales & Purchases?

    I mean,…

    2 votes

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    2 comments  ·  Navigation  ·  Admin →
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    Really appreciate your feedback on the new navigation, Fiona. I've made sure to share this back with our product team. They are taking on board and considering all feedback carefully.

    For now we'll get an understanding of the interest from community in this through your idea, and I'll let you know if there are any plans made for this, here.

  20. Navigation - Main Menu
    Personally, I access practice tools and hubdoc / syft several times daily, I'd prefer not thave to scroll down to get to these. Settings and Subscription / Billing are access much less frequently and coud me lower in the menu.
    Also the Xero Menu and Home Menu seem to do exactly the same thing? Could the main drop down menu therefore be moved over to the LHS where it was previously.

    2 votes

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    Thanks for your feedback, Tina. To make it easy to track the interest from community and keep you updated we request each post is contained to a single idea. I've slightly amended your idea to the first that you mentioned around navigating to practice tools. We have a slightly different one for the navigation to Hubdoc that you may like to vote for.

    For the last point you've noted around the Xero and Home buttons - welcome to start a new idea for this too, that we can track support in. Thanks

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