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932 results found

  1. To have a "history" tab on a client that would show when someone has made a change to something (an address, a phone number/client details) along with who would have archived a client on the system.

    The history tab would be a great aspect for support hub team members so they can ask that person if there is an issue or to see a date and time that this has happened to then liase with the client.

    19 votes

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    Thanks for sharing your thoughts on this idea for a history tab in Xero Tax. We appreciate you explaining how tracking changes to client details could support your team's workflow.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  2. It's great that XPM now has standard fields for Date of Death, additional email addresses (on the client file) and additional physical addresses, however, we cannot run a report to show those fields.

    15 votes

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    Your idea is now live! Thank you for sharing your thoughts on how we can improve. To move forward, your suggestion needs community support—feel free to share it with your colleagues to gather more votes. Other Xero users can now also provide feedback and additional details in the comments section to help us understand the potential impact.

  3. We would like to have an option for a Tax Return that has been deleted off the system to effectively sit in a recycle bin before it is immediately deleted off. Would also like to suggest having the ability to see a report for any such returns that are deleted off to see who has done it and the date.

    16 votes

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    Hi everyone, thank you for sharing this here. We've moved this idea to gain more support from the community as we can see there's quite a few votes. We want to get an understanding of other users that might want to see this feature implemented as well. In the meantime, please feel free to share this with your friends and colleagues so they can add their votes and comments too.

  4. Users have control over which columns are visible and the order in which they appear. This is managed through drag-and-drop functionality or by checking/unchecking column options.

    6 votes

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    Hi everyone, we have started this idea off the back of the original post here so we can get an understanding of support for being able to show or hide columns on a user basis within AU Tax.

    Being upfront, we don't have any plans for this at present but would like to get an idea of the interest through this idea.

  5. Xero Tax makes no attempt to look at the age of the recipient of superannuation annuities. Taxed Elements for individuals over 60 years of age are meant to be excluded from the tax return. The ATO does this automatically - Xero Tax does not. It is not a feature request, this is an error in the software that needs rectifying.

    10 votes

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    Thanks Chris for the feedback. We hear that reviewing and adjusting superannuation components based on age can add extra steps during the return process.

    Incorporating age-based logic for Superannuation Taxed Elements may help reduce manual handling and support more streamlined preparation workflows. This has been moved to Gaining Support so we can continue tracking interest and share it with the product team.

  6. Since the recent updates in Nov/Dec 2025, when adding staff access to Blue Xero clients in Xero HQ, the staff list now shows ALL staff members, including those who are inactive or no longer working. Previously, only active staff were displayed.

    Having inactive and former staff appear in this list creates unnecessary clean-up work, as these users must be manually removed. Restricting the list to 'active staff only' would improve usability and reduce the risk of incorrect access being assigned.

    20 votes

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    Thank you for sharing your feedback and highlighting the features that are most important to you.

    Your suggestion has been reviewed and is now open for community voting. We encourage you to share the link with colleagues who might benefit from this change so they can add their support. In addition to voting, other members can now leave comments to explain how this improvement would enhance their Xero experience.

  7. Setting the default view in the Filed tab to show 'filed only' rather than 'all'.

    3 votes

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    Hi team, we've created this idea to track interest on setting default view for the Filed tab on Tax Manager. We’ve moved this to Gaining Support so we can continue gathering feedback. If this would be useful, add your vote and share how you’d like the default view to work.

  8. Partner Hub - tax return workflow/states. The current states are buried under headings and I think these need to be surfaced into a logical practice workflow. There's also no complete All listing.
    I've attached the current process/states below.
    I think this could be improved by
    1. Showing all steps across the screen rather than having to click and click again to identify the returns in each grouping.
    2. Display numbers of returns in each step.
    3. Make the steps more like an actual practice workflow. I've come up with the following.

    Ready/All Not started
    Draft Being prepared
    Completed Preparation finished…

    3 votes

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    Thanks for raising this idea. We understand the request for Tax Manager to reflect a more logical tax return workflow, with clearer status stages and easier navigation.

    I’ve moved the core suggestion to Gaining Support so we can continue tracking community interest.

    There are also a number of other suggestions included in this post. To ensure each can be considered and voted on independently, please create separate ideas for the additional improvements, including status counts, horizontal stage navigation, and lodgement outcome flags.

  9. 20 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  10. Currently when working on provisional tax letter reports, the [Payment] Summary field is a big sentence including the year the calculation is based on, and the RIT
    (eg. 2025 RIT of 5,669.16 (from IRD Statement) + 10% uplift).

    Filtering by this field is therefore not possible.

    It would be great if the year and RIT were separate fields...

    We could then filter by year to find out which clients' calculations are based on last year, and which are based on the year before.

    It would also be useful to be able to filter by RIT.

    4 votes

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    Thanks for sharing, Kathryn. Appreciate how separating the information in this field would be useful to you.

    This isn't something we have plans of just yet but well get an understanding of the interest here.

  11. It would be handy for a Staff member to be able to send a request to a Practice admin to access a Client when needed.

    16 votes

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    3 comments  ·  Staff  ·  Admin →
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    Hi community, we've started this request to gauge specific interest in enabling staff to request access to a Client within the unified experience.

    Stemming from this original idea, this isn't something we have direct plans of at this time, but our product teams are staying close to the ground on what our practices would like to see developed and will consider this in future planning. 🙏

  12. Currently, when mapping the chart of accounts from your financial statements in Xero Blue to the tax return labels in XPM, you can only map to labels in the business schedule section of the return.

    This means that accounts relating to other tax labels, such as rental property schedules, or other deductions, must be noted as "do not import", and then entered manually.

    It would be great if there was the ability to map these accounts, in addition to those relating to the business schedule, as it would lead to further efficiency gains for accountants using Xero's suite of products.

    …

    55 votes

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    Hi community, thanks for engaging with this idea! It’s already gaining strong traction, and we can see how important this is to many of you.

    We understand the value of being able to map general ledger accounts directly to all tax return schedules in Xero Tax, not just the business schedule. This improvement would go a long way in streamlining tax workflows, increasing efficiency, and reducing the risk of manual entry errors.

    The idea is now in the Gaining Support stage. Your continued votes and comments help highlight its importance and guide our product team's priorities.

  13. Since the recent XPM update in Nov/Dec 2025, the balance date for new clients is now auto-populating as January. For the majority of New Zealand clients, the balance date is March, so defaulting to January is not practical.

    If the balance date is going to be auto-populated, it should default to March rather than January to better reflect common NZ reporting periods.

    18 votes

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    We appreciate you taking the time to share your ideas with us!


    Your suggestion is now live on the community board. To give it the best chance of moving forward, be sure to spread the word to your colleagues so they can vote for it too.

    Other users can also jump into the comments to share how this update would help them get the most out of Xero.

  14. Following the recent XPM updates in Nov/Dec 2025, the client screen does not display correctly when viewed on a mobile device. The page layout appears distorted and is difficult to read, making it hard to use in a mobile web browser.

    Older XPM pages that have not been updated yet still display normally on mobile, so it would be helpful to improve the layout and usability of the updated client screen to ensure it is mobile-friendly for web access.

    16 votes

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    2 comments  ·  Clients  ·  Admin →
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    Appreciate your feedback on this and good to understand the different ways our partners are often viewing this information, Natascha.

    Your feedback here has been shared back with our product team and I'll be sure to loop you in if there are any improvements planned for how the page responds when viewing from a mobile browser.

  15. Previously in Xero HQ you could invite a new staff member and immediately assign clients to them - This was efficient. Now the staff member has to accept the invite first before any clients can be assigned.

    35 votes

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    2 comments  ·  Staff  ·  Admin →
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    We understand this is a feature practices may like to see. We'd like to get a gauge interest from beta participants that'd find this feature useful - Add your vote, share importance and any comments to share extra detail of how this would help your practice.

  16. Can there be a log of when a signature request has been sent for signing the accounts and corporation tax return?

    2 votes

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    Thanks for bringing this to the community, Samantha. We understand the main request is to have an audit trail for e-signature requests, rather than relying on individual document statuses or email records to track activity.

    I’ve updated the status to Gaining Support so we can continue tracking community interest. What information would be most useful to have in a signature request history?

  17. At present Xero Sign defaults to a paginated view when the client is trying to sign off their documents, but this does not display properly on a phone or a tablet. The central area is blank and can't be scrolled. If the software defaulted to 'unpaginated' this solves the problem with mobile browsers - have tested on Apple and Android devices and clicking the 'unpaginate' link displays the document correctly.

    2 votes

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    Hi everyone, thanks for sharing your feedback on this idea.

    We understand the request to default Xero Sign documents to an unpaginated view on phones and tablets, which could make signing more straightforward on smaller screens. We’ve reviewed this idea and it’s now open for community support through votes and comments.

    We encourage others who would benefit from this to add their votes and share their experiences, helping us understand the broader need. We’ll continue to monitor the feedback and update this thread as we learn more.

  18. As a manager the Milestones on the XPM home page helped a lot with an overview/ snapshot of the team, the outstanding jobs and helped with planning the day, but with the new Partner hub there's no option to add a Milestones widget to the Home page.

    4 votes

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    Appreciate you sharing this feedback, Jana. A dedicated Milestones widget could give practice managers a quick overview of job progress and upcoming deadlines directly from the Partner Hub dashboard.

    We've updated the status to Gaining Support so we can continue tracking community interest. Add your vote if this could improve your workflow.

  19. Grab all ATO online prefill data. Why exclude the data that shows how many days hospital cover was covered? Why not provide all the data that is available on the portal prefill pintouts? (Including previous year deductions and occupation etc)

    8 votes

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    Thanks so much for raising this and explaining how you’re using the ATO prefill data. We’ve logged your feedback and will move it into our Gaining Support process so the product team can consider it alongside other work. At this stage there are no planned changes to how Xero imports Medicare and ATO prefill data, but your input is really valuable in helping us understand where improvements would add the most value..

  20. It would be great to have a cover letter placeholder that alerted the client to the estimated Div 293 that would be payable (as the superannuation contributions worksheet) and that the ATO would issue a separate assessment. The note on the estimate is not prominent enough and easily missed by clients. Having it default on the letter would be another opportunity to make sure the client sees it.

    12 votes

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    Thanks for sharing your thoughts on this idea. We appreciate you highlighting how important clear client communication is when it comes to Division 293 tax liabilities.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

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