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343 results found

  1. Setting the default view in the Filed tab to show 'filed only' rather than 'all'.

    2 votes

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    Hi team, we've created this idea to track interest on setting default view for the Filed tab on Tax Manager. We’ve moved this to Gaining Support so we can continue gathering feedback. If this would be useful, add your vote and share how you’d like the default view to work.

  2. Under the new UX in Xero Practice Manager, the Timer button does not display a custom field when recording time, only essential details like client, job, task, and notes. It might be good to add the custom fields on the same page when using Timer to lessen navigating or going to View Timesheet. This will save a lot of time. Thank you.

    6 votes

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    Thanks for sharing this suggestion. Having custom fields available directly from the Timer window could make it easier to capture all the required information while logging time.

    At the moment, custom fields can be completed from the detailed Timesheets view, but they aren't available in the Timer window.

    I’ve updated the status to Gaining Support so we can continue tracking community interest. If this could improve your workflow, add your vote and let us know which custom fields you’d find most useful to have available in the Timer.

  3. In the old Tax Returns view, I used to leave returns in 'Filed' until assessments were received, check the assessments, then tick the assessed returns and archive in a single bulk lot. All of this was achieved on a single page of the view.

    In the new Tax Manager view, the assessments view has no tick boxes or functionality to archive returns, and the 'filed' view has no column or visibility on which returns have been assessed vs which are still pending. In addition, the 'filed' view defaults to 'all returns' including archived, rather than defaulting to 'filed' returns which…

    3 votes

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    Thanks for sharing this idea, Jen. We understand the request for bulk archiving from the Notices of Assessment tab and an Assessment Status column. Having these options in Tax Manager could make it easier to manage completed returns without moving between different views.

    I’ve updated the status to Gaining Support so we can continue tracking community interest. If this could improve your workflow, add your vote and let us know which part of the post-filing process you’d find most useful.

    Regarding your suggestions on Tax Manager default view, I've created a separate idea for this and added your vote there.

  4. It would be helpful if Partner Subscription Datafiles could be included in the Partner Hub so Insights etc could be accessed for the business. Perhaps it could be an "Opt In" option as some Partners may not wish their Insights to be included for others to view? But would be very good for sole Practitioners. Perhaps "Opt In" from the Partner Hub list in the overflow choices on far right column of Business name?

    1 vote

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    Thanks for taking the time to suggest this. Having partner subscription information available in the Partner Hub client list could make managing practice and client organisations more consistent.

    We’ve moved this idea to Gaining Support so we can continue tracking interest. If this could improve your workflow, add your vote and share which practice insights or information you’d find most useful to access from the client list.

  5. Allow for more details in the "contact an advisor" that the person must fill out. The referral information we receive is extremely limited, the amount of spammers out trying to scam us or hack our information is insane. I've got 9 inquiries in the past 10 days and they all appear to be spammers, but I can only make that assumption off of an email address and a couple of check boxes. I've turned off the directory rather than deal with this. I realize Xero can't control the spammers and this can be a helpful feature for people needing real…

    1 vote

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    Appreciate you raising this idea. We understand the request to include more detailed required fields and a custom message on the Advisor Directory inquiry form. Having more context about an enquiry could make it easier for advisors to understand the prospective client's needs and identify genuine enquiries.

    I’ve updated the status to Gaining Support so we can continue tracking community interest. If this could improve your workflow, add your vote and let us know what information you’d find most useful to collect from prospective clients.

  6. Address field enhancements

    • copy button (similar to ABN copy button)
    • intergration of addresses between clients, so that if client changes address you dont have to go into each related entity and update multiple addresses for many clients
    3 votes

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    Appreciate you raising this suggestion. Being able to update an address once and have it reflected across related clients or entities could make managing family groups and corporate structures much easier.

    We’ve moved this to Gaining Support so we can continue gathering feedback. If this would be useful, add your vote and share which client relationships or address fields you’d want to keep linked.

  7. I'd like to update staff charge out rates and access rights by team, rather than having to open each team member individually. With 90 team members, this is time-consuming and increases the risk of errors. I imagine many larger firms have the same problem.

    Xero doesn't have a bulk update feature for staff charge out rates in Practice Manager or Xero Partner Hub. Each staff member's billable rate needs to be updated individually by going to Settings, then Staff, selecting the staff member, and updating their rate in the Financials & performance section.

    Similarly, access rights and permissions need to…

    1 vote

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    Hi Rhianan, thanks for raising this suggestion. Being able to select a group of staff and update their rates or permissions at the same time could make practice administration easier.

    I’ve moved this idea to Gaining Support so we can continue gathering feedback. It would be useful to hear whether you’d prefer bulk updates based on role, team, level or another grouping.

  8. Can there be a log of when a signature request has been sent for signing the accounts and corporation tax return?

    1 vote

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    Thanks for bringing this to the community, Samantha. We understand the main request is to have an audit trail for e-signature requests, rather than relying on individual document statuses or email records to track activity.

    I’ve updated the status to Gaining Support so we can continue tracking community interest. What information would be most useful to have in a signature request history?

  9. It's so annoying, when I'm on the To sign screen, and someone has signed (Returned) a tax return (or multiple) I select it (or them) and have to click Sign, then I have to click To file and wait for the page to load, then I have to click File.

    On the To sign screen there should be a Sign & File button, so that I can (if I want) select the Returned tax returns (once) and click Sign & File, the same warning screen before I "sign" can show, and when I click OK, it signs it AND submits…

    1 vote

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    Appreciate you bringing this to the community, Sam. Having a combined Sign & File action in the To sign screen could reduce the steps involved in lodging multiple completed returns.

    I’ve updated the status to Gaining Support so we can continue tracking community interest. If this would be useful, add your vote and share your preferred workflow.

  10. At present Xero Sign defaults to a paginated view when the client is trying to sign off their documents, but this does not display properly on a phone or a tablet. The central area is blank and can't be scrolled. If the software defaulted to 'unpaginated' this solves the problem with mobile browsers - have tested on Apple and Android devices and clicking the 'unpaginate' link displays the document correctly.

    2 votes

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    Hi everyone, thanks for sharing your feedback on this idea.

    We understand the request to default Xero Sign documents to an unpaginated view on phones and tablets, which could make signing more straightforward on smaller screens. We’ve reviewed this idea and it’s now open for community support through votes and comments.

    We encourage others who would benefit from this to add their votes and share their experiences, helping us understand the broader need. We’ll continue to monitor the feedback and update this thread as we learn more.

  11. When preparing AIM returns in XPM it would be good if we could overwrite the boxes in "Other Balance Sheet Information", in particular box 54 & box 55. There is an issue presently when an asset is traded in and a new asset purchased on the same transaction in Xero, the AIM return in Xero Practice Manager incorrectly adds both the purchase and disposal values together as an addition. It would be great to correct this, and an overwrite function would be a great option.

    1 vote

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    Thanks for raising this idea, Laurie! 👋

    We appreciate you taking the time to share your feedback about being able to overwrite AIM return boxes 54 and 55 in Xero Practice Manager.

    This is now open to others to vote, comment on, and share. We will post any updates here.

  12. Colour Code the status of the AS/Tax return to make it easier to quickly see as currently the screen is hard to see as it looks similar (for example returned green - out to sign orange etc etc)

    2 votes

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    Hi Sheri, we understand the request to use colour coding for signature statuses in Xero Tax, so statuses such as Returned and Out To Sign can be identified more easily at a glance.

    I’ve updated the status to Gaining Support so we can continue tracking community interest. If this would improve your workflow, add your vote and let us know which statuses you’d find most useful to colour code.

  13. The ability to create depreciation and motor vehicle schedules against share of partnership (and some trust) distributions is critical. Cannot believe it isn't available.

    1 vote

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    Thanks for highlighting this suggestion. We understand the request for partner-level motor vehicle and depreciation deductions to be reflected directly in the Partnership Tax Return.

    We've updated the status to Gaining Support so we can continue tracking interest. If this could be useful, add your vote and share your thoughts.

  14. Include the [Client] Balance Date field in a recurring jobs report in Xero Partner Manager.
    When you want to report on certain recurring jobs it would be helpful to have the financial yearend (Balance Date) field available as the financial yearend determines when a lot of recurring jobs start and end.

    9 votes

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    Thanks for bringing this idea to the community. We understand the request to make the [Client] Balance Date field available when building recurring job reports.

    I’ve updated this idea to Gaining Support so we can continue tracking interest. It would be helpful to hear how you’d use this information and whether there are any other client fields you’d find useful alongside recurring job details.

  15. When I view the groups in the client tab, then manage groups, it shows the number of clients in each group, but I cannot export that information, or I cannot report on the Group number of clients data.

    Seems that this isn't a big issue to create a new field to add to the Group report for number of clients in each group, because the data is there...

    2 votes

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    Thanks for sharing this idea. We understand the request to include the number of clients per group in reports for exports. Having this information available could make it easier to review client allocation and prepare practice reports.

    We’ve updated the status to Gaining Support so we can continue tracking community interest. If this would improve your workflow, add your vote and share how you’d use the client count.

  16. Problem

    Xero currently allows practices to restrict staff access to specific clients. Under the Clients section, staff members can only view the clients they have been granted access to.

    However, when the same staff member clicks on the Tax tab, they can view the full list of client tax returns across the entire practice. This effectively bypasses the client access restrictions that have been configured and undermines the purpose of limiting staff visibility.

    Why This Matters

    Many firms use client access permissions to:

    • Protect confidential client information
    • Segregate duties among team members
    • Ensure staff only work on their allocated client…
    2 votes

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    0 comments  ·  Staff  ·  Admin →
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    Hi Aarush, thanks for raising this suggestion. We understand the request for Tax tab access to follow the client permissions assigned to each staff member. This could make it easier to manage access to sensitive tax information across practices with different teams and responsibilities.

    We've moved this idea to Gaining Support so we can continue gathering feedback. If this could help your practice, add your vote and let us know how you'd expect the permissions to work.

  17. Hi, this single billing account for UK or global is very painful, why cant your practice account bill for all clients, seems ludicrous that i have to have 2 separate accounts to bill

    1 vote

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    Thanks for sharing this idea. We understand why having one practice billing account and invoice for all your UK and Global/EUR clients would make managing your subscriptions simpler. ⭐

    We'll start to get a gauge of the support for this from your idea, here. Feel free to share your idea with colleagues that'd also like to see this so they can add their support too.

  18. We generate Tax Payment reports by Group, so they can be checked in that order. This means the reviewer can get an overall picture of all the clients in a group.

    When we go to approve and send the tax letters, the onscreen order is only by Client (not to mention in first name order which is another serious problem!)

    You can filter by Taxable group but this only means you can select one group at a time to look at.

    Please can Group also be shown onscreen so the entire Tax Payments list can be sorted into either Group…

    9 votes

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    Appreciate sharing detail on how this improvement would better your practices workflow, Kathryn.

    We'll start to get a sense of the wider interest through your idea, and if there are any updates I'll be sure to share with you here. Thanks

  19. Currently when working on provisional tax letter reports, the [Payment] Summary field is a big sentence including the year the calculation is based on, and the RIT
    (eg. 2025 RIT of 5,669.16 (from IRD Statement) + 10% uplift).

    Filtering by this field is therefore not possible.

    It would be great if the year and RIT were separate fields...

    We could then filter by year to find out which clients' calculations are based on last year, and which are based on the year before.

    It would also be useful to be able to filter by RIT.

    4 votes

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    Thanks for sharing, Kathryn. Appreciate how separating the information in this field would be useful to you.

    This isn't something we have plans of just yet but well get an understanding of the interest here.

  20. Emailing and sending documents directly to XPM notes, not just jobs.

    I think this could be valuable if subfolders could also be created.

    1 vote

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    0 comments  ·  Clients  ·  Admin →
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    Hi Jill, thanks for raising this. The request is for emails and attachments to be sent directly to the client notes in XPH. I’ve updated the status to Gaining Support so we can continue tracking interest.

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