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966 results found

  1. It would be nice if client that need to sign the report were able to be send an electronic copy and are able to sign electronically via the ask function. Instead of needing to use a third-party application. It would greatly assist with record keeping and making sure all the imported items are stored withing one app.

    3 votes

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  2. This may not gain much traction with established partners, but for those of us who are new to Xero and are working to establish a business, the requirement to sign on a client within 60 days is a problem. At one time, the requirement was 90 days but was shortened to 60 in 2017.

    It should, however, not exist at all.
    Note that your closest competitor has no such requirement.

    What management may not realize is that it comes across as a threat from the beginning, which frankly stopped me from signing up for the program for a while. Now…

    3 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you David. We'll open this idea up to the community so they can share their thoughts and add votes. Make sure to share this with your friends and colleagues who might also benefit from the implementation of this idea.

  3. Allow adjustable column widths in the Clients screen (like Excel), especially for the Client Name field. Long entity names are currently truncated, making it difficult to identify clients. Also allow adding additional columns such as ABN and Address. This will significantly improve usability for practices managing large client bases.

    3 votes

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    0 comments  ·  Clients  ·  Admin →
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    Hi Navnit, appreciate your sharing here. We understand you’re looking for adjustable column widths in client view so you can view important details like longer client names without needing to open each record.

    Having more flexible grid layouts could make it easier to review client information and manage records more efficiently.

    We'll keep track of this idea here and will update if there's any progress.


  4. It would be useful to filter by staff teams when allocating access to a client in Xero.

    We already have the ability to group staff into teams within Xero HQ, and it would speed up assigning access to large groups of staff members if we could use these teams when assigning access to a client in Xero HQ. This could be added to the 'Filter' option.

    3 votes

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    Thanks so much for bringing this idea to our attention and taking the time to share it here 😊

    We have moved this to Gaining Support as we can see the benefit of this.

    This feels like a really practical improvement to the current workflow, and I can see how adding teams as part of the Filter options would make client access management much more efficient 🙌

    The next step is to share this idea so more people can view it and add their comments too

  5. Since the change to the partner hub, this has disappeared.

    I cannot be the only one who accessed activity statements from the job and not the tax returns tab?

    They disappear into the tax return tab abyss now.

    3 votes

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    Thanks for your feedback on how you use Jobs to access Activity statements, Kerrie. Good to have this understanding here and we'll see if there is a wider base of our community this resonates with too.

    If we make any plans to change the way activity statements are shown on jobs I'll let you know, here.

  6. Client Information - Trusts - Additional Contacts - as we now have to have all Trustees IRD numbers for Trust tax returns, would it be possible to please add a line for Trustees IRD numbers in addtional conatcts?

    3 votes

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    0 comments  ·  Clients  ·  Admin →
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    Hey Lynette 🙂

    Thanks for sharing this idea — I can see why having a field for Trustees’ IRD numbers under Additional Contacts would be helpful when preparing trust tax returns, especially now that all trustees’ IRD numbers are required.

    We’re moving this idea to Gaining Support so we can better understand how many practices would benefit from this and the different workflows involved.

    Now all that's needed is to share the Idea with your colleagues and friends so they can Vote and Comment!

  7. Staff Permission Filter In XPM/HQ

    A filter that allows admin user to be able to select a certain XPM permission and see which staff in the business have access to it.

    Also, being able to update staff permission in bulk or by group/team

    3 votes

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    0 comments  ·  Staff  ·  Admin →
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    Thanks for sharing this idea about staff permission filtering in Xero Practice tools, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  8. Incorrect Bulk Update and Suggested Notification Process

    Example Scenario:
    On Job Manager, a staff member accidentally selected all active jobs and changed their status from “In Progress” to “Completed” using the bulk update feature.
    Impact:

    Over 150 jobs were marked as completed.
    Workflow visibility was disrupted, and deadlines were missed because jobs disappeared from active lists.

    Root Cause:

    Bulk update permissions were too broad.
    No audit trail or alert triggered when job states changed.

    Recommended Controls:

    Trigger Email Notifications for Job Status Changes/Setting up email alerts
    Detecting incorrect bulk updates
    Reverting changes quickly Options
    Require confirmation before applying changes to…

    3 votes

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    Thanks for sharing this idea with us. We appreciate you outlining how safeguards around bulk updates could help teams manage workflows in XPM.

    This idea is now in Gaining support status, meaning the community team have reviewed it and it's open for community support through votes and comments. We encourage others who'd find this helpful to add their votes and share their experiences.

    In the meantime, it is worth noting that a custom job notification for job state change could be created in your XPM account if you haven't done so already.

  9. Overview:
    Currently, in Xero, the branding theme determines the payment terms and payment method for invoices and bills. While this approach works for general branding purposes, it limits flexibility when managing diverse customer or supplier requirements.

    Problem Statement:
    Many businesses have contacts with unique payment arrangements that do not align with a single branding theme. For example:

    Certain customers may require extended payment terms (e.g., 60 days) while others operate on shorter cycles (e.g., 30 days).
    Suppliers may prefer specific payment methods (e.g., EFT, credit card) that differ from the default settings.

    Relying solely on branding themes for these settings…

    3 votes

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    0 comments  ·  Clients  ·  Admin →
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    Hi Meehgan thanks for sharing this idea here. Appreciate having the need to have different payment terms for different contacts. While this is not an existing option in Xero, we are adding your idea to gaining support so that other members from the community are also able to add their comments and vote on this. :)

  10. Ability to add a date greater than 50 years. We have a custom field for trust vesting date (typically up to 80 years after formation). Since the latest update we are unable to add date greater than 50 years.

    3 votes

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    1 comment  ·  Admin →
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    Thanks for sharing your idea and what matters most to you.


    We’ve reviewed it and it’s now open for the community to support! If others in your team would find this useful, feel free to share it with them.


    Members can also leave comments to add detail and explain how this idea could improve their experience with Xero 😊

  11. We have set up tracking categories in xero - one for Land & property and one for Self employment. I want to be able to import the data in to their tax return. I normally generate on xero tax the xero sole trader accounts to then be able to import these into the tax return. However, when i do the sole trader accounts, it pull through all information - L&P & SE. I only want the SE bit so i can add this to the SE section on the tax return. I have asked xero support if there is a…

    3 votes

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    Thanks for sharing this idea. We appreciate you explaining how filtering sole trader account data by tracking category could support your tax preparation workflow.

    As you've mentioned, tracking categories will be utilised to support multiple businesses for MTD for IT, however this isn't available with Xero Tax for sole trader accounts preparation.

    We've reviewed your idea and now it's up to the community to get behind and support it.

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  12. Add functionality to merge client accounts used to access previously signed returns (via portal.xero.com). This would ensure that when a client updates their email address, their full record of signed tax returns remains intact and accessible through a single login with the new email. This eliminates the need to log in with multiple accounts to view the complete history of signed returns.

    3 votes

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    Hi everyone, thanks for supporting this idea, and letting us know the changes that matter most for you. We can see why a consolidated history on signing would be useful.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  13. We enter company number, company UTR number, director name when setting up client but why does this not get processed when preparing the company accounts and tax. We need to enter the company number, Company UTR number, Companies House authorisation code and director signing the return every time we want to use XERO tax. Surely there must be a way to simplify this so entering this information every time is a thing of the past.

    3 votes

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    Thanks for sharing your thoughts on auto-populating statutory company details. We appreciate you explaining how this could streamline your tax preparation workflow.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  14. You are able to post a dividend with a date in a different year. I don't think it should let you type a date outside of the period. Until you click review it does not flag an error

    3 votes

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  15. Hi Xero Team,

    We need a new customer statement format that functions as a "traditional" detailed ledger.

    The Problem: The current "Activity Statement" is focused on allocations. It shows which invoices are paid or unpaid and portion of payments made to the invoice, but it does not show the payment transactions themselves as separate line items.

    For example, if a customer makes one large payment of R5,000 to clear three invoices, the current statement splits this payment up as their parts to the invoice. The customer cannot see their R5,000 payment listed as a single transaction. This is confusing for…

    3 votes

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    Hi Jasmine, thanks for sharing this idea with us. We can see why this would be helpful for some users. Currently, Xero offers the Customer Invoice Activity and the Contacts "Activity statement" . While this information is available on the account transaction report, it is not available in a Statement format. We've moved this idea to Gaining support so that other users who want this idea implemented can vote for it as well. You may share this idea with your colleagues to get more traction!

  16. The previous post on this one has been closed for comments, but the resolution isn't complete. The invoices are allegedly now sorting by most recent invoice number first, but it doesn't work when you go over invoice 9999 to 10000 for example, 9999 is at the top and all the 10000's are further down the page (which is significant for weekly invoiced clients).

    Also invoices transfer from current to archived when there is any payment attached to the invoice, even if it is only part paid.

    3 votes

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  17. For annual leave, sick leave and unpaid leave - have a link between practice payroll and XPM timesheets for practice staff.

    Be able to show booked and taken leave clearly in XPM on the dashboard.

    3 votes

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    Hi Sasha, thanks for your suggestion.

    We've reviewed your idea and can appreciate that this approach may provide greater visibility in regards to practice staff's annual leave. We'cw updated the status to gaining support so that other members can vote and share comments to lend their support to this idea. We appreciate you taking the time to let us know what's important to you and your business.

  18. When creating a journal and posting it, if we want to go back and make it an auto-reversing journal, the only way is to click "copy" or "reverse" then enter a new journal at a required future date. When doing this, Xero does not link the two (i.e. does not recognise the new journal as an auto reversing journal with the usual hyperlink and note). My suggestion is for Xero to keep the "auto reverse" field open when editing already posted journals. Two example use cases:

    1) Accidentally posted journal as a standalone journal and want to then make it…

    3 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  19. Looking for a report that identifies clients who have registered for GST or PAYG with the ATO but have not lodged any Activity Statements (AS). This needs to be linked to the ATO. (some of these clients are new to needing to complete AS).

    We are currently using MYOB for this feature.
    Attached is a sample (this report does to PAYG etc)

    3 votes

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    Thank you for submitting your detailed idea and highlighting the key improvements you are looking for.

    Your suggestion has been reviewed and is now live for the community to consider and support. We encourage you to share your idea with colleagues who would also benefit, as their votes will help demonstrate the demand for this change.

    Other members can also now leave comments to provide additional context on how this idea could enhance their experience with Xero.

  20. For the capital gain worksheet, it can't enter the number of the shares sold and bought. Most of time, the shares sold and bought will operate in different time during the year, it is more efficient to have the number shares match between sold and bought figures.

    And also can transfer the worksheet to another partner is they are 50%, reduce time to enter again.

    3 votes

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    Hi all, we can see how improving the capital gains worksheet in Xero Tax could really streamline things.

    At the moment, there's no way to enter the number of shares bought and sold separately, even though these often happen at different times. Being able to match share quantities across transactions would make reporting more accurate and reduce manual checking.

    We've also heard similar feedback around shared ownership. A suggestion to allow copying or transferring the worksheet to another return has already been raised and is gaining support. We've added your vote to that idea to help show how useful it would be.

    This idea is now in Gaining Support. If this would help in your workflow, feel free to vote or share your thoughts in the comments.

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