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  1. Please reinstate the ability to edit email addresses under the bulk email function under Tax > Payments. Depending on the type of tax notice, we have to send a tax notice to a staff member and copy in an additional person. It will not allow us to enter in a second email address under the client profile. This is very time consuming if we have to send it out twice and inefficient.

    34 votes

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  2. All other access roles can be done from HQ, except for this one.

    Frustrating when this access has not been given to the staff member (overlooked) and staff member needs to create ABA file and cant.

    34 votes

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  3. We want to be able to report on any clients with outstanding balances at any point in time, and be able to action it before the ATO start calling us or the client to chase the debt.
    There is already a report on the ATO Portal – See attached screen shot. The report contains any AS’s that are overdue and also shows any clients debt/credit they may have on the ICA.
    We also want to be able to safely ignore any and all statements of account that the ATO spam us with because often, they issue a statement of account…

    34 votes

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  4. As we have in XPM for unsigned documents, can we please have automated reminders for unsigned document packs?

    34 votes

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    Hi everyone, you can now send multiple reminders at once - you can find out more about it 👉 here. This'll reduce the time spent sending reminders for document packs.

    We aren’t ruling out automated reminders in future though, so give it a go and let us know your thoughts!

  5. Since the recent XPM update in Nov/Dec 2025, the group name is less prominent on the 'group' screen, and does not stand out as clearly as it did previously.

    The larger group name made it easier to identify which screen you were on, which is especially important now that many screens have a similar layout. Increasing the prominence or size of the group name again would improve clarity and usability.

    33 votes

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    2 comments  ·  Clients  ·  Admin →
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    Hi and thanks for sharing this idea!


    It’s great to get such specific detail on how the visibility of group names impacts your workflow, especially when navigating between multiple screens in XPM.


    I have moved this into our Gaining Support category.


    This means other members of the community can now vote on your suggestion, which helps our product teams gauge interest and prioritise future UI refinements. We’ll keep a close eye on this one to see how much traction it gets. Thanks for helping us improve the XPM experience!


    Kind regards

  6. XPM Notes - Restore date and time details.

    With the new changes to notes in XPM it now shows an approximate timeframe ie- a month ago, 2 months ago.

    It no longer shows an actual time stamp on the note to know when it was created or when it was edited...

    We use the notes section to record ATO interactions and being able to give them an exact date is much more effective than to say about 2 months ago. Especially when they haven't met their requirements with solving issues.

    33 votes

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    Thanks for taking the time to share your idea and what’s most important to you.


    We’ve reviewed it, and it’s now open for the community to support. If this would help others in your team, feel free to share it so they can add their vote.


    Community members can also comment to share how this idea could improve their experience with Xero.

  7. Needed: an option button in Xero Tax which switches the Accounts between FRS 102 and FRS 105.

    The majority of our Clients only require FRS105 Accounts to be submitted to Companies House but they all ask for FRS 102 Accounts to provide to their Bank or for applying for mortgages etc.

    We also want them to sign FRS102 Accounts since they have much more disclosure and if Clients simply see the FRS105 version of Accounts, they question the fee we charge them for such a small output (not realising the amount of work behind preparing them).

    TaxCalc (which we came…

    33 votes

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  8. It would be great if we could have the ability to apply multiple relationships to a single entity at once, perhaps as a multiple checkboxes. So for example, when setting up a company, we might have one person who is the Director, Secretary, Public Officer and Shareholder but at the moment we need to add these in one at a time.

    33 votes

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  9. Please increase the character limit in the Bank Account Name field to allow for longer business account names

    33 votes

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  10. Xero announced yesterday that the search via TFN and ABN are now both possible from the Client list. I have tested and we can still only search by using the TFN. ABN search is still not working.
    Is anyone else experiencing this same issue.

    32 votes

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    10 comments  ·  Clients  ·  Admin →
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    Hi everyone, thanks for sharing this idea. We understand that being able to quickly find client profiles by key identifiers like TFN or ABN would help when managing a large number of clients.

    The suggestion is to allow TFN and ABN searches directly from the main search bar, making it easier to locate the right client without needing additional steps.

    For now, you can use client list filters or reports to search and cross-reference these details. We'll continue tracking this idea and update you here if this progress.

  11. Would love to be able to add custom job fields onto the Job Manager dashboard and be able to create filters from them.

    32 votes

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  12. Would be great to have the ability in XPM tax to identify if the client has a payment arrangement with IR. If there is somewhere in tax we can enter this information and this gets flagged when approving the tax payment letter, not to send the letter if the tax year is under arrangement.

    32 votes

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  13. It would be great to see the budgets easily when we open the Jobs tab in XPM. This will help us have a quick glance at the budget for each job rather than opening each job in a new browser tab or generate a report.

    32 votes

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  14. As 'Blue Xero' supports a 'Not for Profit' organisation, it disappointing that an accompanying
    CT600 cannot be produced in Xero Tax for a charity.

    32 votes

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  15. For Tax return cover letters to have the ability to use the merge field 'Tax Form Due date' from the client record screen. Currently this placeholder is not available to Tax Return Cover Letters.

    32 votes

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  16. I had a validation error CMN.ATO.DISTBENTRT.000013 generated in an SMSF tax return.
    When I clicked on the validation error it took me to a specific trust income schedule (number 10 of 18), which had several fields highlighted. The error says that there must be a number in any of the fields A B D U and so on - this schedule met this condition.
    After much wasted time trying to re-enter fields, checking there were no blank spaces, deleting and re-entering all fields, deleting and re-entering the whole schedule, I contacted support.
    It turns out the error was actually generated…

    31 votes

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    Hi Vicki, we're grateful for your detailed suggestion of how to improve the validation error linking and highlighting experience in AU Tax.

    We'll continue to monitor the level of support this idea receives from the community. Thanks again for your contribution.

  17. We use multiple tax agent numbers across our business yet when we lodge STP reports via the client's organisation, we can only use one tax agent number for all clients as Xero only allows for one tax agent number to be set in Xero HQ.

    This is causing many issues, including staff and clients inadvertently updating tax agent details in the STP lodgment area on their own file, which is then updating the tax agent in HQ for all STP lodgements.

    It is also causing issues with tax agent appointments/linking, where the client has to appoint one agent number for…

    31 votes

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  18. Currently this is required to be added as a worksheet. We would like to have this as a standard part of the return (like individuals)

    31 votes

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  19. Currently there are several system notifications in Xero Workpapers however there is not one for when the partner has approved the workpaper pack. This should then send a notification back to the preparer/manager to let them know the job is right to be finalised.

    31 votes

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  20. When will we have an option to update all client emails/phone numbers at the same time?
    It would be really helpful if the system would search for all 'same' emails or phone numbers and allow for these all to be updated/amended.

    31 votes

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