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939 results found

  1. As 'Blue Xero' supports a 'Not for Profit' organisation, it disappointing that an accompanying
    CT600 cannot be produced in Xero Tax for a charity.

    35 votes

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     ·  28 comments  ·  Admin →
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  2. As we have in XPM for unsigned documents, can we please have automated reminders for unsigned document packs?

    35 votes

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    Hi everyone, you can now send multiple reminders at once - you can find out more about it 👉 here. This'll reduce the time spent sending reminders for document packs.

    We aren’t ruling out automated reminders in future though, so give it a go and let us know your thoughts!

  3. XPM Notes - Restore date and time details.

    With the new changes to notes in XPM it now shows an approximate timeframe ie- a month ago, 2 months ago.

    It no longer shows an actual time stamp on the note to know when it was created or when it was edited...

    We use the notes section to record ATO interactions and being able to give them an exact date is much more effective than to say about 2 months ago. Especially when they haven't met their requirements with solving issues.

    34 votes

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    Thanks for taking the time to share your idea and what’s most important to you.


    We’ve reviewed it, and it’s now open for the community to support. If this would help others in your team, feel free to share it so they can add their vote.


    Community members can also comment to share how this idea could improve their experience with Xero.

  4. Please reinstate the ability to edit email addresses under the bulk email function under Tax > Payments. Depending on the type of tax notice, we have to send a tax notice to a staff member and copy in an additional person. It will not allow us to enter in a second email address under the client profile. This is very time consuming if we have to send it out twice and inefficient.

    34 votes

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  5. All other access roles can be done from HQ, except for this one.

    Frustrating when this access has not been given to the staff member (overlooked) and staff member needs to create ABA file and cant.

    34 votes

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  6. We want to be able to report on any clients with outstanding balances at any point in time, and be able to action it before the ATO start calling us or the client to chase the debt.
    There is already a report on the ATO Portal – See attached screen shot. The report contains any AS’s that are overdue and also shows any clients debt/credit they may have on the ICA.
    We also want to be able to safely ignore any and all statements of account that the ATO spam us with because often, they issue a statement of account…

    34 votes

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  7. I would like to place feedback around user settings, The user permissions are limiting and weird ones seem to go together. Currently all staff can see everyone's timesheets, we we're advised to remove the financial setting under financial privilege's to remove staff access to timesheets, in doing so staff could no longer see budgets on jobs, therefore we had to give all users back that permission, in effect allowing all staff access to everyone's timesheets it just doesn't make sense.

    It would be really handy if we could assign a user group to a staff member instead of having to…

    34 votes

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     ·  10 comments  ·  Staff  ·  Admin →
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  8. For Tax return cover letters to have the ability to use the merge field 'Tax Form Due date' from the client record screen. Currently this placeholder is not available to Tax Return Cover Letters.

    34 votes

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  9. Please add "Out to Sign" in the Lodgements Widget Calcuation, it's important. If you are showing as say 74% on time and you have 10% out to sign, we want to know this so that we know that we are really at 84%. I love that the suspended returns are in the number but we should also have the out to sign, even if it's an added bar.

    So you have On time, out to sign, not lodged, late. So instead of the 3 bars in the image, 4 bars.

    Thanks!

    33 votes

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    Thanks for your feedback on the Lodgements widget in the Xero partner Hub here, Keith. Our product team are staying close to the feedback we're receiving on this new Homepage and we'll be sure to share if there are any updates planned for this.

  10. Since the recent XPM update in Nov/Dec 2025, the group name is less prominent on the 'group' screen, and does not stand out as clearly as it did previously.

    The larger group name made it easier to identify which screen you were on, which is especially important now that many screens have a similar layout. Increasing the prominence or size of the group name again would improve clarity and usability.

    33 votes

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    2 comments  ·  Clients  ·  Admin →
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    Hi and thanks for sharing this idea!


    It’s great to get such specific detail on how the visibility of group names impacts your workflow, especially when navigating between multiple screens in XPM.


    I have moved this into our Gaining Support category.


    This means other members of the community can now vote on your suggestion, which helps our product teams gauge interest and prioritise future UI refinements. We’ll keep a close eye on this one to see how much traction it gets. Thanks for helping us improve the XPM experience!


    Kind regards

  11. Currently when a staff member leaves we can remove their access on the clients we subscribe to Xero but can't remove access where the client subscribes directly and has invited them in.

    For security purposes, it would be good if the practice admin could easily run a report on the leaver showing all the clients they have access to. You can do this on screen however we want the client managers to get in touch with their relevant clients as they have the relationship.

    I recently had a staff leaver with c100 clients I couldn't remove access to myself and…

    33 votes

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    Hi team, we appreciate the engagement through this idea about managing staff access.

    To provide an update on how this currently works with the new unified staff and client experiences - When removing a staff member from your practice, the following organisation access is also removed:

    1. Linked to active clients
    2. Linked to archived clients
    3. Owned by the practice

    We're also looking into further enhancements to this flow to make the removal of org access optional. I'll share another update to confirm once this is implemented. Thanks

  12. Please increase the character limit in the Bank Account Name field to allow for longer business account names

    33 votes

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  13. I had a validation error CMN.ATO.DISTBENTRT.000013 generated in an SMSF tax return.
    When I clicked on the validation error it took me to a specific trust income schedule (number 10 of 18), which had several fields highlighted. The error says that there must be a number in any of the fields A B D U and so on - this schedule met this condition.
    After much wasted time trying to re-enter fields, checking there were no blank spaces, deleting and re-entering all fields, deleting and re-entering the whole schedule, I contacted support.
    It turns out the error was actually generated…

    32 votes

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    Hi Vicki, we're grateful for your detailed suggestion of how to improve the validation error linking and highlighting experience in AU Tax.

    We'll continue to monitor the level of support this idea receives from the community. Thanks again for your contribution.

  14. Would be great to have the ability in XPM tax to identify if the client has a payment arrangement with IR. If there is somewhere in tax we can enter this information and this gets flagged when approving the tax payment letter, not to send the letter if the tax year is under arrangement.

    32 votes

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  15. It would be great to see the budgets easily when we open the Jobs tab in XPM. This will help us have a quick glance at the budget for each job rather than opening each job in a new browser tab or generate a report.

    32 votes

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  16. Xero gave us a tax estimate for deceased estates (but only within the first three years...), and on my very first trial of this new feature ran into a roadblock - I cannot find anywhere to input the PAYG Instalments paid by the deceased estate, therefore the estimate is inaccurate.

    32 votes

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  17. We use multiple tax agent numbers across our business yet when we lodge STP reports via the client's organisation, we can only use one tax agent number for all clients as Xero only allows for one tax agent number to be set in Xero HQ.

    This is causing many issues, including staff and clients inadvertently updating tax agent details in the STP lodgment area on their own file, which is then updating the tax agent in HQ for all STP lodgements.

    It is also causing issues with tax agent appointments/linking, where the client has to appoint one agent number for…

    31 votes

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  18. Currently this is required to be added as a worksheet. We would like to have this as a standard part of the return (like individuals)

    31 votes

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  19. A 'Date Added' field would be great, to show when a client was entered into an XPM account.

    It would also be good to add this as a client report criteria, so you can filter dates.

    31 votes

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  20. Currently there are several system notifications in Xero Workpapers however there is not one for when the partner has approved the workpaper pack. This should then send a notification back to the preparer/manager to let them know the job is right to be finalised.

    31 votes

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