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1197 results found

  1. Very disappointed to hear that you haven't considered how the new reporting standards for Tier 3 entities is going to effect the reporting templates i.e. the requirement to split grants into multiple sub-categories, which is only one area of the new reporting standards that needs to be expanded.
    Would you be able to make this a high priority for the product team and provide a reasonable timeframe as to when this will be considered for further development as obviously we need to meet our obligations and your reporting mapping is no longer going to make this easy for us given…

    47 votes

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    Hi community, thanks so much for the great feedback so far. The changes to Tier 3 reporting standards - especially around grant categorisation are clearly important, and it’s great to see this idea gaining momentum quickly.

    This request is now in the Gaining Support stage, so it’s on our radar for further consideration. If you’re using Tier 3 reporting, we’d love to hear more about what specific features or improvements would help you most. Your input really helps guide the product team’s priorities.

    Please keep the votes and comments coming. We’ll be sure to share updates here as we learn more. Thanks again for being part of the conversation!


  2. Having the option to transfer a donation rebate to multiple tax types, tax years and IRD numbers would be great. For example, transferring credit to terminal tax and also provisional tax or tax owing from a previous year.

    28 votes

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    Thanks for sharing your idea to improve our NZ tax product, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  3. In the company return you have the ability to create a new schedule.
    Specifically, A rental statement to be included here:

    19 votes

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    1 comment  ·  Admin →
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    Hi everyone, thanks for raising this idea. We know rental income and expenses are a key part of tax for many businesses, and it would be super helpful to have a rental property schedule within the Company Tax Return (CTR) in Xero Tax.

    At the moment, there aren’t any rental worksheets for companies in Xero Tax, because the ATO doesn’t accept rental schedules on a CTR through PLS. That means this part of the return needs to be managed outside the system — which we understand isn’t ideal.

    That said, we can see this idea is already getting some traction, and it's now in the Gaining Support stage. If this would improve your workflow, feel free to vote or add a comment. It really helps the team understand what matters most to you.

  4. I note that when I am in the "Clients" and other tabs the top two toolbars (green and white) disappear when scrolling. It is very annoying that you can't see the client's name and other tabs at a glance. Is it possible that these two toolbars can remain static?
    Thank you.

    10 votes

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    1 comment  ·  Clients  ·  Admin →
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    Appreciate how constantly seeing these headers could be useful when dealing with large lists, Angela.

    While not a direct solve of what you're asking here a tip to help you quickly navigate back up the page could be to use the 'Home' button on your keyboard.

    We'll track the interest of this one here and I'll share if there are any updates planned.

  5. To have a "history" tab on a client that would show when someone has made a change to something (an address, a phone number/client details) along with who would have archived a client on the system.

    The history tab would be a great aspect for support hub team members so they can ask that person if there is an issue or to see a date and time that this has happened to then liase with the client.

    8 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  6. Enable full visibility of Contacts when accessing via Additional Contacts area in Client screen.

    Currently, when we access a Contact via the Additional Contacts section of the Client screen, not all contact fields are displayed.

    Furthermore, when editing or adding a new contact, we cannot edit or access all the contact details. We cannot add or edit Mobile numbers or custom fields for Contacts. To access these, we have to exit the Client screen and access Contacts separately via Clients > Contacts.

    This adds a lot of extra steps that can be avoided by ensuring full visibility and full access…

    12 votes

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    0 comments  ·  Clients  ·  Admin →
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    Thanks thanks for sharing this idea about improving contact visibility in the Client screen. We appreciate you taking the time to explain how streamlining access to contact details could help your workflow.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  7. Prior to the new XPM update, viewing a group provided a detailed breakdown of each client's business structure. The new layout simplifies this into broad categories (individual, company, trust, partnership, other), meaning you now have to click into each client to see the specific details. For example, 'other' represents a range of options such as departing client, on hold due to non-payment, or a non-client entity. This makes it harder to understand a client's status at a glance. Reintroducing the full business structure breakdown would significantly improve efficiency by allowing users to quickly interpret each client's status without needing additional…

    10 votes

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    0 comments  ·  Clients  ·  Admin →
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    Hi Hannah, thanks for sharing your thoughts on the business structure view in Xero Practice Hub. It’s helpful to understand how important it is to see clearer client details at a glance when you’re managing groups of clients.

    Your suggestion around having a more detailed business structure breakdown makes sense, especially as broader categories like Other can cover a mix of different client situations.

    We’ve now moved this idea to Gaining Support, which means it’s open for the community to vote and add comments. This helps us understand what’s most valuable to you, and we’ll keep you posted as things progress. If others would find this useful too, feel free to share your thoughts.

  8. Currently the productivity pie chart on the home page only reports on a weekly basis. It would be great if the home page can add a 2nd productivity pie chart which is set to report on a monthly basis. Most accounting firms/staff have monthly productivity targets, so this is why it would be a wonderful way to track MTD productivity results instead of only weekly.

    22 votes

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    Thanks for submitting your idea, Warren.

    We've reviewed your idea and now it can gain support from other community members.

    Along with votes, others can now comment to share additional detail about how your idea could improve their experience with Xero.

  9. The Client Name used to be clear and in the centre of the page before the new update. Now, I forget which client I am in, and it is easy to get it mixed up with the Referral Source.

    8 votes

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    1 comment  ·  Clients  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea to make changes to the layout of the client page and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  10. It would be really helpful if invoice templates could adjust automatically based on client type, instead of having to create and assign multiple templates manually.

    For example:
    1. Individuals and Partnerships would include the 'Attention' field, but not include the 'Contact Name' field
    2. Company invoices would include the 'Attention' field, but not the 'Contact Name' field
    3. Trusts, SMSFs, and Charities would include both the 'Attention' field and the 'Contact Name' field

    This would save time, reduce errors, and ensure invoices are always addressing the legal entity correctly for each client type.

    Thanks for considering this improvement!

    16 votes

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    Thanks for sharing your idea about how you'd like to have different email templates for different types of client.

    Please share this page with any colleagues that this could benefit, so they can add their votes and comments about how they'd also like to see this, so they can support your idea too!

  11. When data is imported from Xero HQ or a client’s Xero ledger into Xero Tax, the system automatically appends the Chart of Accounts code to the account name e.g. “Sales (400), even when the underlying Chart of Accounts name field does not contain the code.

    While this improves traceability, it creates unnecessary clutter in the tax return view and workpapers, especially where codes are not relevant for presentation to clients.

    Users also cannot rename or hide the codes within the Xero Tax interface.

    I request that a feature be included where you can add an option (checkbox or setting) within…

    11 votes

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    Thanks for submitting your idea and highlighting the changes that matter to you. It’s now live for the community to vote on and discuss. Encourage colleagues to support it and share how it could improve their Xero experience.

  12. Enable Rollover of Dividend and Interest Schedules for Non-Client Shareholders in Xero Tax

    19 votes

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    Hi everyone 👋 thanks for your continued feedback and for sharing your thoughts on this idea. While this idea is not currently on our development roadmap, we are always reviewing feedback to help us shape our product priorities. As a workaround for now, you can use the existing data roll-over function for client shareholders and then manually adjust the details for non-client shareholders. We'll be in touch with another update if there is any change to the status of this idea.

  13. Please can we have automatic spaces for mobile numbers in XPM eg xxxx xxx xxx

    (Edited by Community Manager to remove personal data)

    11 votes

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    Thanks for sharing your idea about phone number formatting in XPM. We understand that this change could improve number readability.

    Your idea has been moved to Gaining support, which means the community can now vote and comment. If this is something you’d like to see, joining the conversation and adding your support helps bring it to the right people in product.

    We’ll keep an eye on any updates and share progress here.

  14. I've just spent too long going through the client record fields to figure out that the reason that the record wouldn't save was a duplicate client code. Before the update, XPM would pop up with something like "client code already in use" or "TFN not valid". Now, there's no message at all. Please restore the error messages!

    Further, please restore the ability to update related client addresses all at once.

    7 votes

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    0 comments  ·  Clients  ·  Admin →
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  15. We'd love to be able to have the option to send an SMS to a client for BAS signing

    10 votes

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    Thank you for sharing your valuable idea and letting us know which changes matter most to you.

    We have successfully reviewed your submission! Your idea is now available for the community to support.

    The next step: Please share your idea with colleagues who would benefit from this change. Their votes and comments are essential for building momentum and demonstrating the impact this improvement could have on their experience with Xero.

  16. Previously in Xero HQ you could invite a new staff member and immediately assign clients to them - This was efficient. Now the staff member has to accept the invite first before any clients can be assigned.

    16 votes

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    1 comment  ·  Staff  ·  Admin →
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    We understand this is a feature practices may like to see. We'd like to get a gauge interest from beta participants that'd find this feature useful - Add your vote, share importance and any comments to share extra detail of how this would help your practice.

  17. It would be useful for the client date of death field to automatically be pulled into the relevant tax return if field to save manual look up and entry when entering client tax returns.

    6 votes

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    We appreciate that with date of death now available as a field on a client record that some users would like to see this automatically pull through to the relevant tax return.

    While we don't have direct plans of this right now we're keen to get a sense of interest in this from our partners in community.

  18. Classic Workpapers - the Ability to export workpapers to pdf in Bulk. In preparation for the end of the classic workpaper, so that we can upload to our document management system for future reference and audit requirements.

    6 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  19. It would be great to have a cover letter placeholder that alerted the client to the estimated Div 293 that would be payable (as the superannuation contributions worksheet) and that the ATO would issue a separate assessment. The note on the estimate is not prominent enough and easily missed by clients. Having it default on the letter would be another opportunity to make sure the client sees it.

    5 votes

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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  20. Adding additional formatting options for reports so that we could fit reports to one page when exporting to PDF. Too many financials currently export with one or two line on the last page. This creates messy looking financials that are too many pages.

    6 votes

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    Thanks for submitting your idea and outlining your key needs. We’ve reviewed it and opened it up for community support 😊

    Share it with colleagues who may find it useful so they can cast their vote. The community can now comment and add insights on how your idea could enhance Xero.

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