Enter your idea

WAY TO GO XERO......

Instead of fixing this issue, you have changed the way that you update client details. Instead of amending client postal address, physical address and phone number etc on the one screen, lets put in a process that takes three times as long as you have to go into three different screens to update this information.

Why do your programmers insist on creating more problems instead of fixing that ones that we have been asking for for over 10 years......

Seriously, where is the thought process here??

This is incredibly important - we have many customers with multiple service locations and some of these customers won't accept Xero invoices due to the fact we can't show the service location address on the invoice unless we update it on the system every single time which is time consuming when Xero is supposed to be making our lives easier!

Thanks to the wayback machine, we can see that the same thread on the old forum was started in 2012. It had 679 votes and 701 replies. Xero added the ability to have one (!) shipping address on a contact in June 2020, declared the feature request 'Done' and said "I appreciate this isn’t quite the functionality that some here we’re seeking..."

So I wouldn't hold your breath 😐

@Benjamin Patton - this has actually been a feature request for around 7 to 9 years..... they closed their old forum and created this one, so all of the requests that have been around for years now look new. I've been using Xero for over 10 years (boss refuses to let me move to different accounts program because he thinks it would be too much time and energy, so I have learnt to suffer) and this was one of the first features i voted on years ago. It used to have hundreds of votes but this new forum is much more difficult to navigate than the last one so I'm guessing a lot of users can't find this to vote on it again... or they have just lost the will to try after so many years....

Agree with Benjamin on 16.08.22 - this is such a basic feature. Time to move a batch of clients back to Sage - hugely embarrassing and a complete waste of time.

Hi Kelly , i have looked back through the threads on this subject and it seams this issue has been raised since 2020 , is it ever going to happen?

BTW todays upgrade has screwed with all our internal workarounds that we have used to get around the lack of Multiple deliver addresses .... we like Xero but if you cant do this simple change in 2 years i think its time for us to bite the bullet and go back to softwear that can....

could we have a customer address and then an invoice address and delivery address all seperate and all easily seen on one page and easy to edit - what you have is rubbish and does not work for me easily. I find it impossible to enter customer details without 1st checking or modifying contact and then back to invoices and then have to approve it just to see how the address looks and then have to edit approved invoice.
I used quickbooks desktop previously and this was the easist system to use. Maybe take a look at this.

Regards

Peter

add me to the list please

Please add me to the contacts list when this is available as well. All my clients that sell to supermarket chains require this function

Really surprised this isn't supported. As a B2B company, our customers very frequently have different desired Ship To locations...and having that not reflect accurately in the invoice is a big impediment. The workaround of creating a distinct Contact record for each desired shipping location is also problematic, as some of these addresses will only be used infrequently. Please please

Needs to be done, amazed its not currently possible.

RemindME! 10 Years "Has this been implemented yet?"

I've requested this several times over the last 6 years. I was told about 5 years ago it was about to be released. never happened.
In my opinion its one of the biggest issues with Xero

Kelly, Thats music to my years...can you please add me to the contact list when this features is available.
We are a wholesaler and send fabric to customers who have multiple address for their 1. designers who may be working remotely[ more often , these days] . Their 2. bulk warehouse where the contact holds goods for future processing. 3.Fabric cutters who are a different company 4. Overseas destinations.
We currently have to put these address into Xero as a Item so that the information as already in the system and data entry mistakes aren't made but it is a bit crazy esp when the rudimentary Xero reports will include the Item in reports that then make the report meaningless or just inaccurate for mamangement information.
rt

Critical - We have customers with more than one delivery address

Highly important, in modern trade, where PO/Billing is centrally controlled for multiple delivery locations.

This feature needs to be implemented!

Hugely important, getting to work with big clients with multiple cost centres is tough enough, having to then figure things out in Xero and getting paid needs to be easy.

- Please allow for unlimited (or at very least 25) multiple Street Addresses for a single contact record;
- Also consider adding a Billing Address in addition to the Postal Address as we have many customer and supplier contacts where the address for their Head Office is different to the actual Billing address.

I can't believe Xero hasn't thought about this when creating this software. Customers would require different delivery address to manage inventory.
Also it updates the address to all invoiced/quotes for the particular customer. It's very hard to trust the system and have to keep separate system to ensure orders are shipped to correct address. Not sure why it is taking so long for Xero developers to add a field and make it operational.